LifeFone Anmeldelser 

1.003
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Pressing the buttom in an area that was secluded, I immediately got a response. I wanted to make sure that attention was paid when I was away from home and alone. I fell and hit the back of my head, p... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

No problems with the device or the response. That has all been good. I do find your website confusing. It doesn't seem possible to just sign in with a user name and password, but you have to answer a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

LifeFone's daily phone call wellness check service saved my Mom's life. She got an infection and became weak/delirious, and as a result she was stuck on the floor for 10 hours -- she didn't fall so th... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

My mother had a LifeFone bracelet 4years ago, which the staff helped save her life. My mother recently tried the new bracelet VIP flex and was happy it was a simple push button - but we unfortunately... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af medicinsk udstyr

Om LifeFone

Skrevet af virksomheden

Since 1976, LifeFone has helped people live their lives safely, confidently and independently.

As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.

LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.

Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

Skrevet af virksomheden

Consumer Friendly Policies

Our Policies Apply To All LifeFone Services

Our Policies Apply To All LifeFone Services
Cancel at any time and pay only for the time you’ve used - No Activation Fees - No Equipment Fees - 30-Day Money Back Guarantee - Lifetime Subscriber Price Guarantee - Lifetime Subscriber Equipment Guarantee - Unlimited Emergency Contact Notifications

Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(1.003)

19 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

This product is so simple to use and is so worth it!

This product is so simple to use and manage. I purchased for my Mother and she is very pleased with the service. We purchased the extra setting for falls and it is definitely effective. One time was accidental and it worked perfectly. Help was sent because she didn’t respond; she didn’t know she dropped it and left the area and I was notified. This gives us peace of mind. Thank you!

23. oktober 2024
Uopfordret anmeldelse
LifeFone-logo

Besvarelse fra LifeFone

Thank you for sharing your experience! We're so glad to hear that your mother is pleased with LifeFone and that the fall detection feature has been beneficial for her! Knowing it worked perfectly and provided peace of mind for you and your family means a lot to us. We're honored to have her as a subscriber! Best, The LifeFone Team

Bedømt til 5 ud af 5 stjerner

I am so much more at ease going outside…I'm well satlified with the product.

I am so much more at ease going outside to do yard work in the back yard after falling twice last year. A year ago I fell and my whole side was black and blue. Thank goodness, nothing was broken. Right after that, a friend fell in his garage and laid there for six hours before anyone found him. That is what really decided me to do the research and I chose LifeFone. Last, I am impressed when I check in monthly and immediately someone is on the line. Thank you!!!

9. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra LifeFone

Thank you so much for sharing your experience! We’re so glad that LifeFone has given you the peace of mind to continue doing what you enjoy, like working in the yard, without worry. We’re honored to be your choice for safety and protection! Best! The LifeFone Team

Bedømt til 5 ud af 5 stjerner

My 95yr old mother lives alone and…

My 95yr old mother lives alone and refuses to move to a senior living facility. She lives close yet won't move in with us. She also has the onset of dementia. We can't be with her 24/7 so we got her LifeFone. Recently, her landline phone went out which through her into a panic. She pushed the button on the lanyard which immediately connected her to a LifeFone agent, who then called me. I rushed over to calm her down. Her phone is literally her lifeline. But it can go down! LifeFone doesn't go down!! LifeFone should change their name to LifeLine!!

23. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra LifeFone

Thank you so much for sharing your story. We’re glad LifeFone was able to assist your mother when her landline went down. Peace of mind knowing she can connect with us when needed is so reassuring and comforting. We're honored to provide you with this service and are here for you if you have any questions. Best, The LifeFone Team

Bedømt til 5 ud af 5 stjerner

Emergency Experience

I recently had to use it in the middle of the night . What I liked they explained WHT was happening to the paramedics so they came prepared to trat my heart situation. The people I spoke to were great and handled the situation well. What I didn't like and think has to be changed is when they notify the emergency contacts they do not show who is calling. So in my case it was the middle of the night and when my contacts looked who was calling they didn't answer because they didn't know who was calling it was just a number and no name.

2. juni 2024
Uopfordret anmeldelse
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Besvarelse fra LifeFone

Thank you for sharing your experience with LifeFone. We’re glad to hear that our team was able to assist you during your emergency and that the paramedics were prepared to treat your heart condition. Your feedback is valuable to us. We understand the importance of identifying the caller when emergency contacts are notified. Our direct calls to you will come from one of these possible area codes: 315 (Syracuse, NY), 801 (Ogden, UT), 908 (Union, NJ), 914 (White Plains, NY), or from 800-940-0262, 877-206-9141 or 877-330-3665. If you have caller ID, you will see the words “Response Center”. We recommend that your contacts enter our caller ID's into their phones for future reference encourage anyone to give us a call to discuss.
We are so happy to be able to assist you and wish you continued health and safety. Best, The LifeFone Team.

Bedømt til 5 ud af 5 stjerner

We have been very pleased with the…

We have been very pleased with the customer service LifeFone has provided these last two+ years. Our mother has needed help a couple times, and the representatives who contacted us were kind, patient, and helpful.

11. april 2024
Uopfordret anmeldelse
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Besvarelse fra LifeFone

Thank you for sharing your experience with LifeFone. We are happy that our representatives have been kind and helpful. We strive to make all of our subscribers feel valued and cared for. We're here for your mother and your family any time you need us!

Bedømt til 5 ud af 5 stjerner

Lifefone has delivered excellent…

Lifefone has delivered excellent service during setup and since. I have the system for over 2 years and have never had an issue with them. I needed help twice and I pushed the button and had help very quickly and with compassion. I would recommend this company to anyone who could possibly need help with a lift assist or a trip to a hospital.

8. maj 2024
Uopfordret anmeldelse
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Besvarelse fra LifeFone

Thank you for your kind words and review of our service. We appreciate the opportunity to help when needed. Please don't hesitate to reach out if you have any questions! Thanks again, LifeFone

Bedømt til 4 ud af 5 stjerner

Peace of Mind for our loved one

I did a lot of research before choosing a unit for our mother and am very pleased with the LifeFone system. She is still very active and we wanted something that would be with her all the time yet not become cumbersome. We liked the VIPX because she wears it as a necklace and it travels wherever she goes. We had the option of AT&T or Verizon as the carrier and also chose to have the fall protection feature. LifeFone is a little more expensive than some but the peace of mind we have is well worth it.

23. april 2024
Uopfordret anmeldelse
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Besvarelse fra LifeFone

Thank you for your kind words about LifeFone. We're so glad to hear LifeFone provides peace of mind for your loved one! It sounds like the VIPx is the perfect solution, keeping your active mother safe and connected wherever she goes.

We also appreciate your comments about the value we offer. LifeFone is committed to providing peace of mind without hidden costs. That's why we don't have any activation or equipment fees! Combined with our consumer-friendly policies, our goal is to help ensure your mom's safety without any surprises and we are happy to have her as a subscriber.

If you ever have any questions about using the VIPx or need any support, our team is available 24/7. We're here to answer any questions you may have!

Sincerely, LifeFone

Bedømt til 4 ud af 5 stjerner

LifeFone bracelet…

My mother had a LifeFone bracelet 4years ago, which the staff helped save her life. My mother recently tried the new bracelet VIP flex and was happy it was a simple push button - but we unfortunately had to return it as it kept flashes and wasn’t keeping the charge due the signal was weak in her area. Other than this we’ve always appreciated LifeFone’s services.

27. februar 2024
Uopfordret anmeldelse
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Besvarelse fra LifeFone

Thank you for sharing your experience with LifeFone. We're glad to hear your mother had a positive experience with the previous device and appreciate your continued trust in our services. We realize that cellular service varies from location to location and is not something we can control so we're sorry the VIP Flex isn't a solution for her. Best wishes to you all and thank you!

Bedømt til 5 ud af 5 stjerner

My mom used her lifefone pendant and…

My mom used her lifefone pendant and immediately got a response. She told the call center she was in distress. They dispatched and ambulance to her home then proceeded to call the family. Unfortunately each member couldn’t be spoken with directly and a message was left. The ambulance arrived open her door using the key lock door box assisted her and took her to the hospital. She was OK due to their quick action.
My only “complaint “ is the call showed on my phone as central station, not lifefone. I was on my way into a meeting and did not answer. Wishing it said Lifefone I would have answered immediately as would have my brother. Regardless my mom is fine due to Lifefone’s quick response. Thank you

30. januar 2024
Uopfordret anmeldelse
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Besvarelse fra LifeFone

We're so glad your mom received the prompt help she needed! We understand your concern about the call display and appreciate your feedback. We will take this into consideration for future improvements. Most importantly, your mom is safe, and that's what truly matters. Thank you for sharing your experience!

Bedømt til 4 ud af 5 stjerner

I test my lifefone alert monthly

I test my lifefone alert monthly. And sometimes it takes a while for the operator to respond.

23. januar 2024
Uopfordret anmeldelse
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Besvarelse fra LifeFone

We are happy that you test your system each month. We realize that there is a delay sometimes and it seems to be related to the cellular service in your area. Someone from our customer care team will reach out to you to talk this over further. We really appreciate you as a subscriber and want to be sure you are comfortable using your system.

Bedømt til 5 ud af 5 stjerner

Very helpful during emergency

The LifeFone was great. During an emergency I didn't have to call the family members because they were notified from the moment that button was pushed until the ambulance got to the hospital. It was also great that they were able to call the ambulance while I kept my grandmother calm and gathered the necessary things for a trip to the hospital. The only reason why we cancelled the plan was because my grandmother passed away and it was no longer needed.

27. august 2023
Uopfordret anmeldelse
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Besvarelse fra LifeFone

Thank you for taking the time to share your experience with LifeFone.

We are truly grateful to hear that LifeFone was helpful during your emergency. We’re happy to know that our system was able to provide you with peace of mind and prompt assistance during a critical moment. We understand that having access to immediate help can make a significant difference in such situations.

We appreciate you highlighting the features that were valuable to you, such as automatic notification of family members and emergency response teams. It's important to us that our systems are not only functional but also provide comfort and support to our users and their loved ones.

If you need further assistance in the future, please don't hesitate to contact us. We are always here to help.

Bedømt til 5 ud af 5 stjerner

I’m 89 years old and live alone

I’m 89 years old and live alone. In October, I fell on my back deck and couldn’t get up. Fortunately I had my LifeFone around my neck and pressed my button and told the operator to call my daughter and quickly received help from a friend who lived close by. I wear mine whenever I’m alone and feel confident that I can get help if and when I may need it. Best decision to get LifeFone when I did.

21. oktober 2023
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Besvarelse fra LifeFone

Thank you for taking the time to write about your experience. We are always here to help when you need assistance. If you have any questions, feel free to call us at any time!

Bedømt til 5 ud af 5 stjerner

The lifefone button we had was great…

The lifefone button we had was great the only reason we canceled is because my gram got one paid for through insurance. The app was great for me the caregiver can see when the battery low when the button was pushed a GPS tracker. The auto fall detection was good just my gram dropped it sometimes and it would call but that's what it's for. I would definitely recommend this service

1. august 2023
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Besvarelse fra LifeFone

Thank you for taking the time to write about your experience with LifeFone. We appreciate the recommendation and hope that your Gram stays safe and healthy!

Bedømt til 5 ud af 5 stjerner

My mom's LifeFone worked as advertised

My mom's LifeFone worked as advertised. She had a fall and she was able to get immediate assistance. The paramedics were dispatched to her location and arrived within minutes.

8. december 2023
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Besvarelse fra LifeFone

We hope that your mom is doing well. We appreciate the opportunity to be of assistance when needed. Best wishes, LifeFone

Bedømt til 5 ud af 5 stjerner

Thankful my mom was able to push the…

Thankful my mom was able to push the button after falling off the edge of her bed . They called immediately, she pushed it 4 times and the company called dispatch and all family members.
They were able to get mom out of the house and to the ER with efficiency.

10. november 2023
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Besvarelse fra LifeFone

This is a great example where because you had completed the emergency care profile, we were able to notify the people you chose. We hope that your mom is doing well and if you ever need to update the information, you can do it online or by giving us a call.

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service - my mother had this unit for a few years and LifeFone was very helpful when she fell and needed assistance. Our family was grateful for the response and the service.

16. december 2023
Uopfordret anmeldelse
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Besvarelse fra LifeFone

Thank you so much for taking the time to comment on our service. We appreciate that we were able to be of assistance when it was needed.

Bedømt til 5 ud af 5 stjerner

My Buddy!

I have found my LifeFone to be very useful and helpful to me. I don't go anywhere without it! I live alone and this is my Buddy to keep me safe.

2. december 2023
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Besvarelse fra LifeFone

So happy that this provides you with peace of mind. We encourage you to test the system from time to time, even monthly, to give you an added sense of comfort that everything is working properly. Don't ever hesitate to press the button if you need help! Best, LifeFone

Bedømt til 5 ud af 5 stjerner

overall i am grateful for this system …

overall i am grateful for this system it has helped me 3x for major falls. The only thing I would like to see improved is faster response time for picking up my distress signal - I highly recommend this to anyone with physical issues

14. september 2023
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Besvarelse fra LifeFone

We are thankful that we could be of assistance when you took a fall. Generally the response time is pretty quick so if you have an ongoing concern, please contact our customer care department and they can test your system and review things with you. Best wishes and thank you for being a LifeFone subscriber!

Bedømt til 5 ud af 5 stjerner

When my wife had a serious fall

When my wife had a serious fall, I was able to push the button on my LifeFone fob. Within a few seconds, the LifeFone operator came on. I didn't have to find a phone or remember details about our address. The LifeFone folks called the ambulance and notified our family right away.

2. december 2023
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Besvarelse fra LifeFone

We are happy we were able to provide important assistance when your wife needed help! When emergencies happen, the last thing you want to have to remember is all those details that you had provided in your Emergency Care Plan. We hope you are all well and appreciate your comments. Don't hesitate to reach out if you need any assistance.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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