Lewisham Anmeldelser 99

At 11:09 the lady answered my call she was very rude and she didn't listen to me and just say go online and hang up .what's a customer service how can they let her represent the council .is a shame for people of lewisham .

Non-existent customer service! Extremely expensive!
£175.00 per month? in deptford? This is a joke.

Imagine me waking up to a flimsy filthy tea stained letter from an incompetent Lewisham Council Tax department. The letter states I owe money although I’ve been paying a little extra in advance. Certain staff in that department obviously cannot read. It’s easy to blame it on the computer but how is it possible to send someone a reminder when the bank transaction and serial number shows you’ve received the payments. Get it together you lazy louts.

My garden waste bin has not been emptied for 2 weeks. I have paid for the service the council advertising is deceptive it says they take fallen fruit but the bin men refuse.

Underpaying staff = no one to collect the trash in time. After several contacts and complaints, they keep ignoring me. Council tax rates are completely ridiculous for what you get within here. It came to a point that's gross to drop the bin - the flees flying over the poo and the dump of old furniture at my doorstep are disgusting. Meanwhile I see lots of beautiful adverts on recycling but that's only empty talk. That's why I'm cancelling my direct debit payment of the monthly tax - and I don't give a toss about it. Screw you, folks.

I can honestly say I’ve never had a worse experience on the phone to any company or institution. We were trying to address a discrepancy with our council tax, and the gentleman we spoke to was extremely rude, interrupted us multiple times, and hung up the call almost completely unprompted.

Vile attitude. The most laziest, rudest, egotistical staff ever. Disgusting behaviour. They don't care if you're sick, dying, disabled or in need. They relish in other people's pain. No matter what department you pick, you'll be lied to, insulted, accused and belittled. The complaints department is corrupt. Council Tax are the worst of the lowest pondscum. The staff give humans a bad name. Truly spiteful people with no class. Why are they still getting away with such bad performance? They just don't care.

Lewisham council PCN appeals adjudicator decided I PROBABLY stopped in a box juntion and i have to pay £130 fine.

I did not stop but the council cctv is not positioned to prove my innocence.

Lewisham council have decided im PROBABLY guilty (Balance of probabilities) even though they dont have conclusive evidence - WHAT A DISGRACE

I never thought in my lifetime id be found guilty of an offence i didnt commit.

If thats how the local authority display there morality what hope does this country have.

USELESS LIAR COUNCIL ran by misfits who abuse their authority where Management and Mayor ignore Residents Of Borough re complaints. Take Selvin Reid, a Liar and abuser who pervert justice. But his manager does nothing. I am Sam Dunmoodie of BR1 5NL.. yes, I know many staff past / present in various roles and they say they only there job security / money but it's terrible ran organized Council

Just been on the phone about council tax. I found the service rude; the person who attended me shut me out when I tried to speak and hang up on me without giving me all the details. Not a great experience for sure. I wish my council was Greenwich since I live in the border.

Housing, council tax, repairs, social services, everything is a shambles. Have been waiting since January 2023 for an appointment for a roofing repair. Keep emailing(as you can't get through on the phone) and no update or appointment. They pretend to give a damn about peoples financial hardship but they don't. The blurb on their council tax bill says to contact them if you are having trouble paying but if you waste your time calling and eventually get through you will get NO help and simply be told that's the amount you have to pay so pay it. Social services have criminalised poverty. God forbid you have trouble accessing the services your children need and when those services are denied to you, you will be accused of neglect. But fall behind with your rent and they are very quick to send a threatening letter even when the rent arrears are their fault as they failed to notify the DWP(the DWP claimed Lewisham had not notified them, although I had also told the DWP about the rent change as I am required to) of the rent increase in time. Lewishams use of threats and bailiffs against residents in these times is a disgrace and a vindictive use of state violence. The trauma they are causing people is criminal. Labour(like Cons/Libs) are enemies of the people

Lewisham is the worst council you can ever live in!! I say that as a person who has lived in this area, for over 20 years. Lewisham council only care about them self, and no one else. I have the recordings to prove it, they are racist, and they don't care about us the people that pay their wages!!

Competences are still to be determined. Complaint raised in writing, no acknowledgement ever received, luckily this was sent Signed For, so it was received. Complaint raised via website weeks ago, no further communication received. How are you paid for a job when you fail to do it?

The Security Guard on the door was a gentleman called Sageer Rajah. I am disabled pensioner and arrived at the Library at 11:30 am when a notice said that all of the staff were at Training. So naturally I thought I would come back. But, I asked Sageer Rajah if he could help me as I wanted to print out 2 documents from my mobile phone which were urgent, plus collect a book reserved for me. Sageer said, he could help me and with great skill, calmness and dignity proceeded to print off the correct documents, retrieve my reserved book and give me a free copy of the latest book that Lewisham Library Reading Group are reading. I was delighted and only wish the Library staff were as helpful. As a disabled pensioner, I find that a few of the junior staff in particular are impatient and unwilling to help, stating they are too busy or cannot leave their desk, which is all nonsense of course. I worked for many years in the British Library so I know what good customer service is meant to be for readers. Thank you very much Sageer Rajah, I skipped out of there and was able to get on with the business of the day successfully because I had my print outs. Jane Shaw

If I could less than 1 star I would. What can I say but Lewisham Council, mayor Egan and his council are just plain ignorant to the suffering of the people born in the borough and those even just living here. They do not help anyone who works and they can not house people who need it yet can take money to house immigrants causing children left homeless and bedless to suffer mentally as they feel like nothing in this borough. Imagine being a teenager and no matter how much your parents work they cannot give you a bed and these teens watch all the benefit ponces and immigrants get all the help they need in this borough as they have services for them but none for working families who are struggling. They do not respond to emails and then when attempt to lie. Everyone keep every piece of evidence you have against them, do not trust their word as it is likely to be false. Ignorance at its finest.

Awful borough. Lived there for over 7 years and it's the worst borough in the area. Better off in Bromley or Greenwich (where I now live instead). Expect to get parking violations when they put up temporary traffic lights causing traffic jams, bad bin collections, awful sewage and water works, road works all the time, everywhere, bad roads, overcrowding, can't get through on the phones. It's a mess.

I am a landlord and have given my property to lewisham council! The biggest mistake of my life now I need them out they are not responding to any emails or calls! When you finally do get through They pass you from pillar to post, saying you’ve come through to the wrong department!!!!!!! Now having to go through solicitors and the court to get them out! They are awful.

Lewisham Council is very evil non caring establishment, no care at all for overcrowded flats with more than 3 children in a 2 bedroom flat and say its not a priority their is clear that their is health and safety issue and the council turning a blind eye, Sunderland mount is a pit hole mould in majority or flats no lifts overcrowded flats with multiple children and your establishment don't care until someone dies in that block then you act to media that you care and was concerned LIES, I hate all of you in that establishment non caring people it's all about a pay check that's it

Lewisham Council and Kim Wright not fit for purpose.

Underpay staff for years and fail to resolve despite a court case directing them to.

Total waste of tax payers money, paying huge salaries to Senior staff who are incompetence personified.

Lewisham cancel is organised rubber about thir camera on manor line it doesn't make any sense why they done this plus no clear sign and look at road conditions and they don't care about it I been paid 65£for nothing twice if they really care about why you don't shut that road. It's about money