Let’s Explore: VR Anmeldelser 

300
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We purchased a lets explore oceans for a daughter as one of her Christmas presents. Our puppy chewed the holographic cube. I tried to order a new one however the system would not accept our address as... Se mere

Bedømt til 5 ud af 5 stjerner

Having had one bought as a Christmas gift for our son and seeing how much he’s enjoyed using it, we decided to buy one for my nieces 11th birthday last week. Feedback...well, she absolutely “LOVES IT... Se mere

Bedømt til 5 ud af 5 stjerner

I recently bought the Let's Explore: Space Mega Pack for my 9 year old son for his birthday last week and I'm not sure he's done anything else since! He is obsessed with Space and LOVED the Astronaut... Se mere

Bedømt til 4 ud af 5 stjerner

My 9 year old twin girls loved this pack and while they spent a bit of time in the astronaut training tank they spent ages with the cube which showed them so many elements of the different planets.... Se mere

Virksomhedsoplysninger

  1. Legetøjs- og spilproducent
  2. Akvarie
  3. Film- og videoproducer
  4. Legetøjsproducent
  5. Mediebureau
  6. Multimedie- og e-bogsforlag

Skrevet af virksomheden

Family-friendly educational experiences for ocean explorers. Enter an exciting and truly immersive world of discovery with the ‘Let’s Explore: Oceans’ VR/AR mega pack - the complete immersive entertainment and learning package. Let’s Explore: Oceans is a product of Immotion Group plc.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

300 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(300)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Great product and service

My four year olds love this. And the dog ate the activation cube which they replaced immediately which was really kind. Customer Support was quick to reply and proactive. One thing, it doesn’t work with my husband’s Samsung, only my iPhone which is fine but surprising as both are the latest phones.

11. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super present

I would recommend this for any 5 year old who loves nature and animals. The experience it offers is incredible. The whole package was very good. My son loves it and was by far his top Xmas present.

10. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Will’s review

Phenomenal real life experience, a real selection of outdoor safaris , I’ve been licked by a dog a few times and now an enormous polar bear ..... my dad has also ridden a shark.....

It’s really great....

Will (13 years old) but we are all loving it.

9. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My 5 year old and 8 year old love it

My 5 year old and 8 year old love it. It works really well and is easy to set up. After a week or so the head set was accidentally jumped on. It’s well made but broke. I emailed and a new head set was sent out within a couple of days. Really helpful and efficient.

9. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic fun yet subtly educational - Win Win!

My daughter wanted to use her Christmas money to buy one - it arrived a couple of days after ordering it. The presentation of the product is 10/10, it looks far more expensive than it is. We downloaded the app to my phone, and registered the app - the process is very simple and quick to do. My daughter loves it and seems to really enjoy the experiences - particularly Shark Dive. My wife and I have had several goes and both thoroughly enjoyed it, it's definitely not only for kids, the whole family can get involved. The book that's included in the pack is also fantastic, lots of facts. Overall, a fantastic product that's fun yet subtly educational also. Thumbs up!

8. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It's a winner

Having seen the FB ad I decided to buy this as a Christmas present for my 8 year old nephew, and it's safe to say it's a winner. Easy to setup and it arrived in a snazzy box that also included a very cool book too. Highly recommended and eager to see what other experiences come out.

6. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely brilliant

Absolutely brilliant, arrived in two days which is pretty impressive given lockdown and the time of year. The shark dive is a favourite. Bought this for my soon to be 12 year old son and very glad he would rather use this than fortnight. Would highly recommend for any parent (and quite enjoyed it myself).

6. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A great present for children!

Our 8 and 10 year old boys each received Let's Explore Oceans VR goggles for Christmas. They were a huge hit and fantastic for any children, particularly if they're keen on wildlife and nature as ours are.
The goggles are good of quality, and the app was easy to download to our iPhone. The book was excellent as well. They loved all the adventures, particularly Legend of Lusca.

6. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent product very pleased with purchase

Purchased the Let's Explore VR goggles as a Christmas present for my son who is 9 and he absolutely loves them! App set up was easy no problems at all, looking forward to new experiences in the future.

We did have a small issue with the edge of the lenses which I informed the company about, I was sent replacement VR goggles very quickly. Very pleased with purchase and the customer service.

6. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exactly what we hoped for and more!

Exactly what we hoped for and more! Enjoyed by and amazed grandparents, parents and it’s 9 year old recipient! So easy to set up and use - you do need a smartphone to use this though so definitely read the info carefully!

5. januar 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

So disappointing

So disappointing. Feel like a total mug. Like others despite checking the product is not compatible. And the quality poor. Put up a review and was actually optimistic that it appeared the customer service would be good. But suddenly my review and surprise surprise their emails and promises have disappeared into thin air. We are faced with so much horridness at the moment it is such poor taste that something that was meant to bring joy makes you feel ripped off and your kids disappointed. I am lost for words. I would not recommend anybody buy this product.

5. januar 2021
Uopfordret anmeldelse
Let’s Explore: VR-logo

Besvarelse fra Let’s Explore: VR

Dear Belle,

We are sorry you’ve had compatibility issues. This problem has affected less than 0.5% of our customers but we know to you it’s very important. Please rest assured it’s important to us too. We have requested your contact details via Trustpilot to allow us to reach out with the solution but unfortunately, we had no reply from you as of yet. Please contact our dedicated team via trustpilot@letsexplore.com and quote reference TP27. The team has been instructed to resolve this for you immediately. They will await your contact to brief you on the resolution of your complaint.

All the best
Let`s Explore Team

Bedømt til 5 ud af 5 stjerner

Would Highly Recommend

My Husband saw the ad for this on Facebook, we were a bit worried about buying from a Facebook ad but thought it would be something my son would love.....it came and the packaging itself it's lovely, you get a great book in the box and all the different adventures you can go on are incredible!
My son loves anything sea creature related but even myself and my Husband love this, it's full of interesting facts too!
I had hoped to use an old phone for this but the phone didn't have the latest software but the app was available on my iPhone xr and my husbands Samsung s10 so he just borrows our phones.

4. januar 2021
Uopfordret anmeldelse
Let’s Explore: VR-logo

Besvarelse fra Let’s Explore: VR

Dear Kim,

It is fantastic to hear we could put a smile on someone`s face considering what difficult times we living in. When the pandemic hit and our locations were closed we were facing a bleak time ahead. Using the resources at our disposal along with a team of highly motivated people we took the initiative to create a product people could enjoy at home. The support from you and other customers will allow us to focus on the delivery of new experiences in the coming year. Success and great feedback also gave our staff hope for stability that is so much needed in every business in the UK. Thank you for your kind words. Please look out for new adventures that will be coming very soon.

Kind regards
Let`s Explore Team

Bedømt til 5 ud af 5 stjerner

Had trouble downloading the app but the…

Had trouble downloading the app but the customer support has been superb , they replied to my emails within a few hours and have offered a full refund .

4. januar 2021
Uopfordret anmeldelse
Let’s Explore: VR-logo

Besvarelse fra Let’s Explore: VR

Dear Linda,

It is fantastic to hear we managed to resolve the issues for you. Your great feedback also gave our staff hope for stability that is so much needed in every business in the UK. Thank you for your kind words.

Kind regards
Let`s Explore Team

Bedømt til 5 ud af 5 stjerner

Bought as a Christmas present for my 10…

Bought as a Christmas present for my 10 year old son, unfortunately on the day we could only find 1 phone that was compatible with it, so my son tried it out using his Uncle's phone for the day. Today I emailed the support team to explain the problem and they have been extremely helpful in finding a solution. They emailed me a link that worked for my android phone and we are up and running now. I have a very happy boy! I can highly recommend the device as well as the technical support.Excellent service!

4. januar 2021
Uopfordret anmeldelse
Let’s Explore: VR-logo

Besvarelse fra Let’s Explore: VR

Dear Deborah,

It is fantastic to hear we resolved all the issues for you and managed to put a smile on someone`s face considering what difficult times we living in. When the pandemic hit and our locations were closed we were facing a bleak time ahead. Using the resources at our disposal along with a team of highly motivated people we took the initiative to create a product people could enjoy at home. The support from you and other customers will allow us to focus on the delivery of new experiences in the coming year. Success and great feedback also gave our staff hope for stability that is so much needed in every business in the UK. Thank you for your kind words. Please look out for new adventures that will be coming very soon.

Kind regards
Let`s Explore Team

Bedømt til 2 ud af 5 stjerner

Hi we have quite a new phone out galaxy…

Hi we have quite a new phone out galaxy s9 and it is not compatible with this phone please could you give me a list of new phones it compatible on please we have a s8 to my son was gutted he couldn't have a go on Christmas

4. januar 2021
Uopfordret anmeldelse
Let’s Explore: VR-logo

Besvarelse fra Let’s Explore: VR

Dear Taylor,

We are sorry you’ve had compatibility issues. This problem has affected less than 0.5% of our customers but we know to you it’s very important. Please rest assured it’s important to us too. We have requested your contact details via Trustpilot to allow us to reach out with the solution. Alternatively please contact our dedicated team via trustpilot@letsexplore.com and quote reference TP26. The team has been instructed to resolve this for you immediately. They will await your contact to brief you on the resolution of your complaint.

All the best
Let`s Explore Team

Bedømt til 5 ud af 5 stjerner

Brilliant product

Brilliant product, purchased for my 7 year old granddaughter. Faulty when opened, excellent customer service replacement received with a couple of days. One happy 7 year old.

4. januar 2021
Uopfordret anmeldelse
Let’s Explore: VR-logo

Besvarelse fra Let’s Explore: VR


Dear Helena,

It is fantastic to hear we resolved all the issues for you and managed to put a smile on someone`s face considering what difficult times we living in. When the pandemic hit and our locations were closed we were facing a bleak time ahead. Using the resources at our disposal along with a team of highly motivated people we took the initiative to create a product people could enjoy at home. The support from you and other customers will allow us to focus on the delivery of new experiences in the coming year. Success and great feedback also gave our staff hope for stability that is so much needed in every business in the UK. Thank you for your kind words. Please look out for new adventures that will be coming very soon.

Kind regards
Let`s Explore Team

Bedømt til 1 ud af 5 stjerner

Looks absolutely amazing but

Looks absolutely amazing, however unable to use this on the 4 phones in the house. Really disappointing as daughter was really happy with this. We was looking to get a new phone but not really a viable option. Please can you help me

3. januar 2021
Uopfordret anmeldelse
Let’s Explore: VR-logo

Besvarelse fra Let’s Explore: VR

Dear Sherie,

I believe our support team is already in touch with you via the details you provided. Please rest assured we will achieve a satisfactory outcome for both yourself and your daughter.
 
At Immotion we are committed to delivering excellence and will do all we can to ensure you have a great experience with our let’s explore oceans product.

Kind Regards
Let`s Explore Team

Bedømt til 5 ud af 5 stjerner

This product is amazing

This product is amazing. I got it for my 7 year old son who is amazed by it and also his 5 year old daughter. I had a bit of trouble downloading the app but that didnt matter as let's explore came back to my instantly and I managed to navigate my way though it very easy. If you are in doubt about this product please don't be. Great value for money.

3. januar 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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