We purchased a lets explore oceans for a daughter as one of her Christmas presents. Our puppy chewed the holographic cube. I tried to order a new one however the system would not accept our address as... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having had one bought as a Christmas gift for our son and seeing how much he’s enjoyed using it, we decided to buy one for my nieces 11th birthday last week. Feedback...well, she absolutely “LOVES IT... Se mere
I recently bought the Let's Explore: Space Mega Pack for my 9 year old son for his birthday last week and I'm not sure he's done anything else since! He is obsessed with Space and LOVED the Astronaut... Se mere
My 9 year old twin girls loved this pack and while they spent a bit of time in the astronaut training tank they spent ages with the cube which showed them so many elements of the different planets.... Se mere
Virksomhedsoplysninger
- Legetøjs- og spilproducent
- Akvarie
- Film- og videoproducer
- Mediebureau
- Multimedie- og e-bogsforlag
- Legetøjsproducent
Skrevet af virksomheden
Family-friendly educational experiences for ocean explorers. Enter an exciting and truly immersive world of discovery with the ‘Let’s Explore: Oceans’ VR/AR mega pack - the complete immersive entertainment and learning package. Let’s Explore: Oceans is a product of Immotion Group plc.
Kontaktoplysninger
Immotion Group plc. The Victoria MediaCityUK, M50 3SP, Manchester , Storbritannien
- support@letsexplore.com
- letsexplore.com
3,7
Middel
300 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A mystical immersion
All emails from me promptly acknowledged courteously. I can't talk about the product, as I've sent 2 to grandchildren in different hemispheres who havn't as yet opened them for Christmas.
Please develop other experiences to explore
16. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Carol,
Thank you for the great review. We know your grandchildren will love exploring the oceans! There will be future products, you can always join our mailing list and check up on Facebook for our new products and offers!
This is a Great Product.
This is a Great Product.
Not only do the Grand Kids love it and marvel at the fantastic images, my own kids and myself absolutely love it and enjoy the experience.
Thank you
16. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Andrew,
Thank you for the great review. We love to here stories like this and we are happy you love our product!
Product arrived quickly and the…
Product arrived quickly and the customer service has been brilliant. I had some silly questions that were answered in a timely manner. They didn't make me feel silly at all. We can't wait for our son to open this one on Christmas morning - to see his face!
15. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Lisa,
Thank you for the great review. We always strive to deliver fantastic customer service.
Christmas Delivery
Ordered December 4th, received it yesterday December 13th and I'm in Canada. Very responsive to emails. T. Whittom
14. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Tammy,
Thank you for the great review. We always strive to delivery fantastic customer service
I placed my order and inadvertently…
I placed my order and inadvertently gave the wrong address but it was so easy and prompt to get that fixed. Excellent service
13. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Jane,
Thank you for the great review. We always strive to deliver fantastic customer service.
Great service & received it in very…
Great service & received it in very good time & condition.
10. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Zed
Thank you for the review. We always strive for fantastic customer service!
I forget to add my promo code but they…
I forget to add my promo code but they refunded it straight away! Great customer services
9. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Nicola
Thank you for the great review. We always strive to deliver fantastic customer service and support.
It is a Christmas present for my…
It is a Christmas present for my grandson so haven’t used it.He is 10 my daughter says he will love it.Something different this year getting excited when I know he’s opened it.
8. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Linda
Thank you for the great review! We know your grandson will love exploring the oceans!
Excellent customer service!!!!
Had a little hiccup with delivery, but it was resolved within 24hrs with excellent customer service!!! Can’t wait for my littles to open this on Christmas!!!!
More companies should be this quick & professional when handling customer inquiries..
7. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Erin
Thank you for the great review. We always strive to deliver fantastic customer service and support. We have no doubt your kids will love this on Christmas day!
I received the VR goggles for my daughter
I received the VR goggles for my daughters birthday as she has an obsession with sharks. She was beyond ecstatic that she could be so close to them and see them up close. Brilliant system and fab technology. Highly recommend this as a brilliant gift to children and good learning resource.
6. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Parmjit,
We are glad to hear that your daughter loves our product! Thank you for the great review!
I received my VR goggles very soon…
I received my VR goggles very soon after ordering them, and enjoy using them. I have learned how to go into UTube and find more videos to watch with the goggles. They are relaxing and fun to use and I'm a grandmother.
6. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Dianne,
We are glad to hear that your love our product! Thank you for the great review!
I bought this as a xmas present for my…
I bought this as a xmas present for my son so it hasn't been opened yet. Looks amazing though, I can't wait. Delivery was quite fast and it was packaged perfectly. I will be buying more adventures from these guys.
5. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Sue,
Thank you for the great review. We have no doubt that your son will love exploring the ocean!
was having courier issues with our…
was having courier issues with our package, even got lost once over and they sent it out a second time. found them to be most helpful, very professional and worked very diligently to help resolve my issues. polite and great customer service
1. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Joyce and thank you for your review. We always strive to uphold the best standards in customer service and I am glad we could resolve your issues in a prompt manner.
Exceptional Response
I almost never post reviews, however my experience recently with a minor shipping issue was so exceptional, i felt compelled. In this past 20+ months I have realized that instead of customer service levels being stellar they have severely fallen from grace with most companies I deal with. Lets Explore has set the bar! thanks for the amazing and super quick response.
1. december 2021
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Besvarelse fra Let’s Explore: VR
Hello Colleen and thank you for your review. We always strive to uphold the best standards in customer service and I am glad we could resolve your issues in a prompt manner.
Amazing!!
Amazing company to deal with. Had an issue with delivery and it was addressed promptly and resolved in no time. Cannot wait for my son to open this on Christmas Day as I have seen it in action and it is an incredible product.
29. november 2021
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Besvarelse fra Let’s Explore: VR
Hello Sonali and thank you for your review. We always strive to uphold the best standards in customer service and I am glad we could resolve your issues in a prompt manner.
Very happy this arrived before…
Very happy this arrived before Christmas. The packaging was great and everything with the set up process was quite easy. I can not wait for my son to open this on Christmas morning as my husband and I got it out to set it up and found ourselves equally engaged with it as our son will be,
28. november 2021
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Besvarelse fra Let’s Explore: VR
Hello Lorie,
Thank you for the great review. We have no doubt that your son will love exploring the ocean!
I bought this for grandchildren but had…
I bought this for grandchildren but had an issue with crisp images using my phone. After multiple questions to customer service which were answered promptly, my problem was resolved. Very nice product and excellent customer service.
23. november 2021
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Besvarelse fra Let’s Explore: VR
Hello Nana
Thank you for the review. I am glad our support team could resolve your issue promptly. I will forward this feedback back to them. We hope you continue to enjoy our Let's Explore products.
Thanks
Mark
Brilliant customer service
Brilliant customer service, I made a mistake with my order, I emailed and it was answered immediately. Products have arrived and look brilliant, presentation excellent. Not used yet as they are Xmas presents for my Grandson, can’t wait for him to use this he will love it. Thankyou for all you help and quick response.
23. november 2021
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Besvarelse fra Let’s Explore: VR
Hello Debbie
Thank you for the review. I am glad our support team could resolve your issue promptly. I will forward this feedback back to them. We hope you continue to enjoy our Let's Explore products.
Thanks
Mark
Poor eyesight can impact the VR…
Poor eyesight can impact the VR experience. I found the same even with Oculus Quest. I used the cube and AR to demonstrate to clients how easy it is to access AR content.
17. november 2021
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Besvarelse fra Let’s Explore: VR
Hi Peter,
Thank you for the review. We are glad you are enjoying all of our content!
I had a little problem on the first…
I had a little problem on the first try, I thought that the googles was broken. It was fast resolved by the technical support who took the time to explain to me and sending me good information.
I am now using them with complete satisfaction.
Thx alot Matt from technical support.
16. november 2021
Uopfordret anmeldelse
Besvarelse fra Let’s Explore: VR
Hello Martin
Thank you for the review. I am glad our support team could resolve your issue promptly. I will forward this feedback back to them. We hope you continue to enjoy our Let's Explore products.
Thanks
Mark
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