Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I ordered an item for my grandson. Never received it. Tracking number does not work. Emailed and still waiting. Planning to file a complaint with BBB. I think they are scammers.

Bedømt til 5 ud af 5 stjerner

These masks I bought, they are actually annoying, as now my daughter will only wear this brand. No other mask will do. Ugh. Fortunately, these masks, are comfortable, effective (she hasn't been sick... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

I’ve purchased several pieces from Lenny Lemons since my daughter was born. The first few purchases were hit or miss, some great quality pieces and some not so much. I decided I wanted to ensure my in... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent customer service! I was informed one item I picked out was out of stock and they told me I could pick something else out around the same price. I told them what I’d like instead (it was a co... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Babyudstyrsbutik
  2. Børnebutik

Oplysningerne kommer fra forskellige eksterne kilder

Lenny Lemons is one of the leading baby clothing stores offering a wide selection of trendy clothes, shoes & more for newborn baby boys & girls.


Kontaktoplysninger

2,6

Under middel

TrustScore 2.5 ud af 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

I loved every item purchased from Lenny…

I loved every item purchased from Lenny Lemons. Everything was a perfect fit for both my girls. Thank you.

26. oktober 2020
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Besvarelse fra Lenny Lemons

Hi Fernanda,

Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase.

Have a wonderful day!

Bedømt til 5 ud af 5 stjerner

Items shipped quick but shipping seemed…

Items shipped quick but shipping seemed to take awhile. Their customer service is amazing. One of my items was delivered to the wrong address and they immediately sent a replacement and kept me up to date via email with tracking. Super cute clothes and good quality.

25. oktober 2020
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Besvarelse fra Lenny Lemons

Hi Erica,


Thank you so much for your feedback and for understanding the shipping delay. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase.

Have a wonderful day!

Bedømt til 1 ud af 5 stjerner

ZERO STARS…

I have been waiting for over two months for an order. I’ve gotten the same malarkey emails. In transit. Covid delay. Normally 7 business days. THE WORST. AND SINCE NO PHONE NUMBER TO SPEAK TO SOMEONE APPEARS TO BE AVAILABLE I GUESS IM OUT 200 bucks The worst.

Update. It took a bit. They did give me a refund which I would have gotten anyway through my credit card But I still say use caution unless you order a size 3 months larger than you need.

24. oktober 2020
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Besvarelse fra Lenny Lemons

Hi Randi,

Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Please send us an email at hello@lennylemons.com and we will do our best to make this right with you.


Lenny Lemons Team

Bedømt til 1 ud af 5 stjerner

How is this company still in business?

I placed and paid for an order with Lenny Lemons on September 7, 2020. I still have not received my order. I contacted the company at least twice now and they say, "Our standard shipping takes 2-7 business days for processing plus another 20 business days (US Orders) and 30 business days (International Orders) for delivery but generally arrive faster. However, due to COVID-19, we are experiencing an additional 1-2 weeks delay but rest assured you will still receive your order and we will continue to monitor your order to ensure delivery. Your package has been forwarded to the courier already and please know that status update happens from post to post which is why tracking does not update in real-time but rest assured your order is on its way. With that said, please allow a few more days for status to appear or update."
If I added up all of the shipping days that they mentioned in their response, I should have had my order by this past Sunday October 18th. When I check the shipping details of my order, it is still in Kunming EMS, China. It has not moved from that location since September 19, 2020. When emailed, the customer service representative will just respond with the same old copied and pasted response that they are sending to everyone. All I want from them is to cancel my order and be refunded my money, considering that by the time I actually receive my items they will no longer fit my daughter anyway. When I asked them if they can cancel my order and refund my money they tell me they cannot cancel it because it has already shipped. However, when I receive the items I can send it back & when they receive the items they will refund my money." I think they tell this to people because they think people will already be discouraged to send the items back to them because it will take them just as long, if not longer, to receive the returned items as it did to actually receive them. Therefore, people will not receive their refund for upwards of one year. Unfortunately, it would be easier for the customers to try to sell these items on their own & hopefully get their money back than for them to ship them back to China, in hopes to get any refund at all. My "shipped" package has not moved for 35 DAYS!!!! PLEASE go get the package (I'm confident it will still be there when you arrive at the shipping facility), hang it back up in your warehouse, and REFUND MY MONEY!!!!

23. oktober 2020
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Besvarelse fra Lenny Lemons

Hi Lauren,

Thank you for your feedback. We are terribly sorry to hear about your concerns. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Please send us an email at hello@lennylemons.com and we will do our best to make this right with you.


Lenny Lemons Team

Bedømt til 1 ud af 5 stjerner

disappointment

I ordered several pieces and was disappointed. These are way over priced for the quality. All of the sweats i ordered are a thin, stretchy cheap feeling material. Not the soft cotton sweatshirt I expected. The clothing has cheap/fake looking tags as well. Definitely not what you would expect from a high end boutique. I will not reorder from this company.

22. oktober 2020
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Besvarelse fra Lenny Lemons

Hi Alli,

Thank you for your feedback. We are sorry to hear that you are not happy with the product that you received. One of our policies is that customers can return the item that they received for a full refund if they are not happy with it. Please send us an email at hello@lennylemons.com and we will be more than happy to assist you with your concern or send you a replacement at absolutely no cost to you.


Lenny Lemons

Bedømt til 4 ud af 5 stjerner

I was not aware the order would take as…

I was not aware the order would take as long as it did. Jessie in customer service was great and very helpful.

21. oktober 2020
Uopfordret anmeldelse
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Besvarelse fra Lenny Lemons

Hi Robin,

Thank you so much for your feedback. We are sorry for the delay but rest assured that we are working continuously to improve our shipping process during this time. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase.


Have a wonderful day!

Bedømt til 5 ud af 5 stjerner

The outfits are adorable and affordable…

The outfits are adorable and affordable and seems like very good quality. The shipment did take some time but the company kept me informed and I understand due to Covid, much has been affected. I would purchase again!!

18. oktober 2020
Uopfordret anmeldelse
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Besvarelse fra Lenny Lemons

Hi Erin,

Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase.

Have a wonderful day!

Bedømt til 1 ud af 5 stjerner

Buyer beware of LennyLemons.com

Buyer beware! If I could find their google review page, I'd leave it there too. They do not ship product in timely manner - COVID or NOT. Too bad because the items on their site are so cute, but by the time you get them, it won't fit your child!

17. oktober 2020
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Besvarelse fra Lenny Lemons

Hi Jazz,

Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Please send us an email at hello@lennylemons.com and we will do our best to make this right with you.

Lenny Lemons

Bedømt til 5 ud af 5 stjerner

Awesome customer service

Great products, just like the pictures. They did run out of the one I ordered but customer service was very friendly and helpful and got a replacement order out in no time!

15. oktober 2020
Uopfordret anmeldelse
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Besvarelse fra Lenny Lemons

Hi Angela,

Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase.


Have a wonderful day!

Bedømt til 2 ud af 5 stjerner

I’ve order 3 outfits for my baby niece…

I’ve order 3 outfits for my baby niece in late August and so far I’ve only received 1 out of three. My niece’s birthday was in September 19, so she didn’t get her gift that I originally planned for her. I’m still waiting on the the other 2 outfits. It’s about be mid October. It’s kind of disappointing. The outfit is cute but not worth waiting 2 or more months for it.

13. oktober 2020
Uopfordret anmeldelse
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Besvarelse fra Lenny Lemons

Hi Diem,

Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Please send us an email at hello@lennylemons.com and we will do our best to make this right with you.

Lenny Lemons Team

Bedømt til 5 ud af 5 stjerner

Items are as pictured

Items are as pictured! Shipping takes 2-3 weeks usually, but worth it for the money saved!

10. oktober 2020
Uopfordret anmeldelse
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Besvarelse fra Lenny Lemons

Hi Diane,

Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase.


Have a wonderful day!

Bedømt til 5 ud af 5 stjerner

Loved the quality of the items I’ve…

Loved the quality of the items I’ve received so far. I wish shipping was a little quicker but I would order again!

10. oktober 2020
Uopfordret anmeldelse
Lenny Lemons-logo

Besvarelse fra Lenny Lemons

Hi Catelyn,

Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase.

Have a wonderful day!

Bedømt til 5 ud af 5 stjerner

Great quality for great price!

The quality of items was really great and my kids look so adorable in the outfits. Material was soft and comfortable for my kids and sizing was very accurate.

9. oktober 2020
Uopfordret anmeldelse
Lenny Lemons-logo

Besvarelse fra Lenny Lemons

Hi,

Thanks you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase.

Have a wonderful day!

Bedømt til 1 ud af 5 stjerner

Ordered 8/31 and I still don't have my order!

Ordered 8/31 - today is 10/9.. still no product. Tracking shows Pre-shipping. Very sad as the clothes look so cute. Oh well, i'm sure there are other places to get cute stuff for your kids. Should have believed the prior reviews but felt I needed to give them a chance. I did and am not happy!

9. oktober 2020
Uopfordret anmeldelse
Lenny Lemons-logo

Besvarelse fra Lenny Lemons

Hi Lisa,

Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Please send us an email at hello@lennylemons.com and we will do our best to make this right with you.


Lenny Lemons Team

Bedømt til 1 ud af 5 stjerner

Will never buy from this company again

Will never buy from this company again. After at least a month of waiting I was emailed that it was out of stock and I still am waiting on the replacement item. The wait is ridiculous. It’s been months.

8. oktober 2020
Uopfordret anmeldelse
Lenny Lemons-logo

Besvarelse fra Lenny Lemons

Hi Sherry,

We are so sorry to hear about your experience but thank you for sharing it as well for we will use this as a lesson for us to continually improve both our products and service. We wanna make sure that you are one happy customer, please send us an email at hello@lennylemons.com and we will do our best to make the situation right for you.

Lenny Lemons Team

Bedømt til 5 ud af 5 stjerner

BFF jackets

We love the best friends jackets we bought for our girls! They are adorable and fit perfectly!

6. oktober 2020
Uopfordret anmeldelse
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Besvarelse fra Lenny Lemons

Hi Kristen,

Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase.


Have a wonderful day!

Bedømt til 1 ud af 5 stjerner

I have waited for over a month for my…

I have waited for over a month for my delivery. I keep getting the run around that delivery is taking longer due to Covid. So, according to their customer service, I will receive the items I ordered on September 5 around October 17. They won’t help expedite.

6. oktober 2020
Uopfordret anmeldelse
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Besvarelse fra Lenny Lemons

Hi Tricia,

Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Please send us an email at hello@lennylemons.com and we will do our best to make this right with you.

Lenny Lemons

Bedømt til 2 ud af 5 stjerner

Cheap clothes

There are a few issues I have with the product and company. 1: the delivery time is insane, the product comes from China so it will take over a month to be delivered. 2: some of the product looks really cheap and has some loose threads right out of the plastic 3: if something is pictured with a bow, it comes with a piece of fabric you have to tie yourself 4: there are no sizes printed inside the clothes so you need to make sure you organize them in your closet right away. Some of the clothes seem better quality than others and overall they are cute but I wouldn’t order again because you don’t know what you are going to get in terms of quality and delivery time.

30. september 2020
Uopfordret anmeldelse
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Besvarelse fra Lenny Lemons

Hi Alexandra,

Thank you for your feedback. We definitely understand where you are coming from, we are sorry if our company did not meet your expectation. We do our best to be transparent as much as we could and give you the right information about the whereabouts of your order. All of our information is on our FAQ page and any information that you need you can reach out through our customer service team. Our customers are our priority and we wanna make sure that you are satisfied with our service and products, please send us an email at hello@lennylemons.com and we will do our best to make it right for you.

Lenny Lemons Team

Bedømt til 2 ud af 5 stjerner

Delivery took 5 weeks

Delivery took 5 weeks! Terrible

29. september 2020
Uopfordret anmeldelse
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Besvarelse fra Lenny Lemons

Hi Maria,


Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Please do not hesitate to let us know if there is anything else you know we can do to make the situation right for you, you can send us an email at hello@lennylemons.com.

We are always happy to help.

Lenny Lemons Team

Bedømt til 3 ud af 5 stjerner

Meh. Cute concept, slow shipping, quality okay

Cute concept, however they are made and shipped from China with no sizing on outfits, fabric is decent but nothing to write home about. Items took about a month to arrive - Would not order from again.

28. september 2020
Uopfordret anmeldelse
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Besvarelse fra Lenny Lemons

Hi Rachel,

Thank you so much for your feedback! We are sorry to hear about your experience. Please send us an email at hello@lennylemons.com and we will be more than happy to assist you with your concern.

Lenny Lemons

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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