Not totally Legends fault, but after taking delivery of the order, part of it was broken as it had obviously been dropped during transit. There was no information on the packaging stating the conten... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From ordering to delivery was only couple of days. Parcel well packed and contents undamaged. Opened it straight away as last time I left it couple of months till colder weather and found small amou... Se mere
Virksomheden har svaret
Fantastic service and brilliant fire to make a statement in our garden. So much care was taken to deliver, put it together and then take time to go over all the things you need to know and ke... Se mere
The reason my experience was great is from the beginning the person who I dealt with was very helpful and informative about which parts that I needed.But unfortunately I found a slight flaw on one par... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Traditionally the fireplace was the heart of the home because it was your main source of heat. Today your fireplace should not only keep you toasty but also provide a stunning focal point in any space. With so many options out there it can feel like entering a minefield trying to work out which product is best for you. We understand this challenge. Our fireplaces are available in a wide range of customisable options and we have a team of experts dedicated to working with you to ensure the product you choose suits you just right.
Kontaktoplysninger
Mohawk Building, Gorse St, , BB1 3EU, Blackburn,, Storbritannien
- 01254 695244
- jack.calvert@legend-fires.com
- legend-fires.com
4,6
Fremragende
324 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Why would you?
Asking for a review before the thing has arrived! You should dispatch earlier.
13. december 2024
Besvarelse fra Legend Fires
Hi John, Many thanks for leaving a review and apologies you have had a negative experience with us. It seems there has been a glitch at our end as we would never ask for a review before the item has arrived. Please feel free to contact me directly if you have any further issues. Thanks, Jack @ Legend Fires
Easy to order and speedy delivery.
10. december 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Arrived the next day and well packed
Arrived the next day and well packed. It would be good to have some instructions on how to best position the coals.
4. december 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
New igniter for gas fire
The item was just as requested, and delivered quickly, and efficiently, many thanks
2. december 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Very helpful and when some coals were…
Very helpful and when some coals were broken in transit just sent me another set well appreciated
29. november 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Excellent delivery time and well packed.
29. november 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
New pebbles arrived damaged no response…
New pebbles arrived damaged no response from seller
29. november 2024
Besvarelse fra Legend Fires
Hi Duncan, many thanks for leaving us a review. I have had a look through all of our emails including spam and cannot seem to find anything regarding your damage. Please send me a email info@legend-fires.com and we will get some replacements out to you asap. Thanks, Jack
Took a little while to find the right…
Took a little while to find the right website but soon got there and ordered correct coal set delivery was fast
29. november 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Great service!
29. november 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Replacement Coals
Emailed the company for advice.
Received a quick reply with correct replacement coals to purchase.
Ordered and delivered promptly.
21. november 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Quality and genuine parts for my Virage fire
The coals and the fire plate , front , back and sides were needed to replace those in an 11 year old gas fire . You need your instruction book as no coal layout instructions are included with the replacements . Very happy with their appearance and a lovely burn effect . Thank you .
21. november 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Prompt and professional service.
20. november 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Excellent service from point of order…
Excellent service from point of order through to delivery!
12. november 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Outstanding Customer Service!
Huge thanks to Legend Fires for a first class service on my recent outdoor log burner purchase!! I am so pleased with it and it looks fantastic!
A huge thanks to Jack who kept me up to date regularly with the stock and delivery times and also a huge thanks to Carl for the delivery, installation and information about the log burner!
Outstanding service!!
30. oktober 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Best fire on market.
25. oktober 2024
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Excellent customer service
Excellent customer service, and quality product. I'd have no problem recommending this company.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.