Le Chameau Anmeldelser 

2.556
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I already have a pair of Le Chameau wellies which I love, so ordered the chelsea boots. Lightweight and comfortable, I've worn them all day today in the garden - arrived and delivered as expected.

Bedømt til 5 ud af 5 stjerner

I purchased a pair of Explore 7" boots around 25 months ago, and they have been the most comfortable walking boots I’ve ever owned. In fact, my wellington-style boots haven’t been used for the pas... Se mere

Bedømt til 5 ud af 5 stjerner

Boots arrived very quickly , beautifully packed , I ordered the Chelsea boot , which I wanted to use for gardening . They are elegant and have great support . However , as an older person I would adv... Se mere

Bedømt til 1 ud af 5 stjerner

420£ just not worth it for some leather lined boots. Maybe the biggest part goes to the CEO for nothing. Likely overpaid anyway. First time in the lake wet socks, Then it disappeared again very odd, b... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Støvlebutik
  2. Overtøjsbutik
  3. Skobutik

Skrevet af virksomheden

Every pair of Le Chameau boots is truly unique. They are the only rubber boots to be handmade by a single master bootmaker. For more than 90 years, our time-served Maître bottiers have been using the highest quality materials and processes that combine traditional skills, passed from generation to generation, with technical innovation. Our processes are a unique combination of traditional skills, passed from generation to generation, and technical innovation which has kept us at the forefront of our craft. Over time technology, flair and craftsmanship have created collections for all occasions – for town and country. Discerning men and women all over the world are devotees of Le Chameau boots. The Le Chameau rubber boot begins with the design and sourcing of our material. We pick only the finest ingredients; our natural rubber, our leathers and our neoprene linings are all of the highest quality. Our design teams explore new technologies and learn from our archives to ensure we continue to innovate while retaining timeless shapes and proven methods.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(2.556)

83 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

I haven’t worn these new boots as yet

I haven’t worn these new boots as yet. I bought them as I have a puppy who has had a little nibble on my old pair! My old pair are 4years old and going strong withstanding every day winter wear (apart from the nibble) I didn’t need a new pair but wanted a pair in reserve just in case! Because these boots have comfort, quality, style and longevity as standard. To date they’re the best boots I’ve worn and owned.

6. december 2025
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Bedømt til 5 ud af 5 stjerner

Every little helps

Awesome customer service. I broke my zip on my - very old - boots - and after a brief email - they sent replacements free of charge. Not a single question. This is why they are the best. They have just secure a return customer when my boots finally give up the ghost! Thank you

28. november 2025
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Bedømt til 1 ud af 5 stjerner

Unbelievable

Unbelievable
I wanted to place an order but now Le Chameau insist upon a mobile number. Mmm not everyone on the planet own a mobile and if they do may not wish to give the number. How totally short sighted Le Chameau are now.
You have my name, my landline number, my address and you also have my email. Big brother hails again
Thank you for your reply from Le Chameau. Codes can be sent successfully to a customer’s email address to establish who the customer is. I reiterate not everyone wants to divulge their mobile number

1. december 2025
Uopfordret anmeldelse
Le Chameau-logo

Besvarelse fra Le Chameau

Hi,

Thank you for taking the time to leave a review - I can only apologise for any inconvenience caused by this step in our checkout process.

As discussed, in your phone call with my colleague Michelle this morning, we use a checkout provider which does require this information. This is in place to ensure security checks, when purchasing online, can be conducted.

A code is sent to the mobile phone number provided, prior to checkout, to verify the person placing the order is the account holder. Whilst we can understand this is limiting to those without a mobile number they can provide, we feel the added security is a necessary step to help protect our customers.

Once again, we apologise for any disappointment caused and if you would like to discuss alternative purchasing avenues, via our retailers, please do get back in touch - we will be happy to help.

Thanks,
Laura

Bedømt til 2 ud af 5 stjerner

I wouldn't say they are value for money…

I wouldn't say they are value for money and they definitely aren't very warm but what wellies are? These are very fitted and tight on the foot and yes they do give but if you're wanting to put thick thermal socks on in the winter then I suggest getting the next size up.

I was that disappointed I was even considering returning them and buy cheaper like Caldene Westfield ones, thicker sole, insulated and more roomy and more than half the price.

30. november 2025
Uopfordret anmeldelse
Le Chameau-logo

Besvarelse fra Le Chameau

Hi Charlotte,

Thank you for taking the time to leave a review and for taking my call just now.

As discussed I have popped an email over to you with alternative styles we feel will meet the requirements you have.

If you need any further advice, please feel free to give us a call back and we will be happy to help.

Thanks,
Laura

Bedømt til 5 ud af 5 stjerner

Best wellies!

Ordering online was straightforward, delivery was prompt. My third pair of Le Chameau wellies, so comfortable & hard-wearing, wouldn't have any others!

18. november 2025
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Bedømt til 5 ud af 5 stjerner

BUY THEM

Love my boots! Very comfortable and easy to clean, although gutted if I’d waited another week I would’ve got the care kit free😢😢

I’ve gone through sooo many wellies as a dog walker and these are by far the best

21. november 2025
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Bedømt til 4 ud af 5 stjerner

The wellies are very good like they…

The wellies are very good like they usually are. I’ve only scored 4* because of them not making kids wellies any longer we like to all have matching and this year my little unfortunately won’t be able to get the bigger size. This will be the last time buying from here.

27. november 2025
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Bedømt til 3 ud af 5 stjerner

Drop in quality

I’ve ordered my wellies through another seller so I’m reviewing the wellies only and not the service. I’ve received a pair of Vierzonord ladies neoprene wellies to replace the pair I’ve had for 12 years. For 6 years I wore them everyday all day for my job and they have been fantastic. After 12 years they finally had a leak which I think is pretty impressive. The new ones don’t seem to be anywhere near the same quality unfortunately. They aren’t as sturdy, they are almost flimsy. My feet have been cold over the past couple of days and I never once had cold feet in my other ones. I fully expect changes to have been made over 12 years but I would have thought they would be for the better. Im a little disappointed if I’m honest as I’ve always sworn by Chemeau over Aigle. I think for the money and reputation I’d have expected better. Let’s see how they last over time with more use …..

10. november 2025
Uopfordret anmeldelse
Le Chameau-logo

Besvarelse fra Le Chameau

Hi Lauren,

Thank you so much for taking the time to share your feedback, and for being a loyal Le Chameau wearer for so many years.

I can only apologise your new pair doesn’t yet feel up to the standard you have come to expect. While updates and refinements are made over time, the intention is always to maintain and improve comfort, durability, and performance. Your feedback about the sturdiness and insulation is extremely valuable, and I will make sure to pass this on to our Product Development team.

We hope the boots prove themselves with continued wear, but if you find that the performance isn’t meeting expectations, please don’t hesitate to reach out to us directly. We’re here to help and want to ensure you feel confident and comfortable in your Wellingtons.

Thanks,
Laura

Bedømt til 2 ud af 5 stjerner

Poor website design leading to wrong size delivered

Bought a pair of size 9 Vierzon online, but looked at the other colours too before pressing buy. Unfortunately, and unnoticed by me, when you look at the other colours (same wellie, mind you, and same page) it then defaults your selected size back to a size 6. I did not notice this, and a pair of wellies 3 sizes too small duly arrived. Returns was simple, and a replacement pair in size 9 requested as part of the returns process. The returned size 6s were delivered back to le Chameau on Monday according to Royal Mail, but there is no sign or notification of receipt or dispatch of my replacements 3 days later. For the price I don’t think it is too much to expect a website that doesn’t just randomly assign the wrong size because you browsed a different colour (either it should remember the size you chose or, at least, prompt you to re-enter your size when you look at a different colour), nor should it be too much to expect a confirmation of receipt of return and notification of dispatch (which could be the same email - why are the replacements not tee’d up to go as soon as the returns are delivered and checked?). So, I have yet to actually have my wellies to wear.

2. november 2025
Uopfordret anmeldelse
Le Chameau-logo

Besvarelse fra Le Chameau

Hi Simon,

Thank you for taking the time to leave this feedback - i have passed on your thoughts regarding our sizing and colour selectors to the web design team, this would be a helpful feature and we will look to see if it's something we can implement.

In regards to your return I can only apologise the Royal Mail informed you this was delivered on Monday, we received your return yesterday and the replacement pair was set for dispatch right away. As you mention, we understand the importance of reserving exchange items and processing them as swiftly as possible.

Your new pair will be delivered tomorrow and you should have received all of your notifications regarding this. If you are still yet to receieve these please do reach out to the customer experience team, we will be happy to help!

Thanks,
Laura

Bedømt til 5 ud af 5 stjerner

5 star customer service team

5 star customer service team, I’ve had my Jameson quilted boots for about 4 years and one of the side buckles broke. They sent me a replacement within days. Not many places offer this fantastic after care.

16. oktober 2025
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Bedømt til 1 ud af 5 stjerner

Problème dans ma commande donc…

Problème dans ma commande donc j'appelle le service client,je suis accueilli par une dame très désagréable j'ai eu l'impression de la déranger pour une commande de saint Hubert à 300€ qui me parle très mal, heureusement pour moi du coup la commande n'a pas été prise en compte du coup j'ai trouvé les mêmes saint Hubert dans une coopérative à côté de chez moi à 250€😉

30. september 2025
Uopfordret anmeldelse
Le Chameau-logo

Besvarelse fra Le Chameau

Bonjour,

Merci d'avoir pris le temps de laisser un avis. Je vous prie de m'excuser pour le problème rencontré lors du traitement de votre commande et pour toute déception concernant notre service. Nous ne souhaitons pas que nos clients se sentent ainsi lorsqu'ils achètent directement chez nous ; nous allons donc examiner la situation en interne.

Merci,
Laura

Bedømt til 1 ud af 5 stjerner

Discoloured Black Boots

My black boots started to discolour after less than a year and very few wears.
Customer services did offer to send a replacement pair believing the fault was one off after they reviewed the images, but required me to destroy my old boots first. I offered to return them, as I couldn’t in good conscience send them to landfill for a cosmetic issue, but that wasn’t an option so have not taken them up on the replacement pair and I am left with boots I’m not happy with which I paid a steep price for.

6. juni 2025
Uopfordret anmeldelse
Le Chameau-logo

Besvarelse fra Le Chameau

Hi Gabrielle,

Thank you for taking the time to leave a review. Sadly we do not seem to have received any contact in regards to these boots being returned in order to proceed.

We can offer this as an alternative, we do however ask that boots are cut initially so as to avoid unnecessary postage. Our boots cannot be recycled and so returning them to us does have a greater environmental impact from the shipping.

We are still awaiting images of the cut boots to proceed, after offering the extension, so these could be worn for your event. If you would still like to proceed please do send the image of the cut boots and we will be able to issue the replacements.

Thanks,
Laura

Bedømt til 5 ud af 5 stjerner

Le chameau

I would say this is the best service I have ever received. Good information, good atmosphere and it felt like family. Thank you Marina🌸

29. august 2025
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Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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