I already have a pair of Le Chameau wellies which I love, so ordered the chelsea boots. Lightweight and comfortable, I've worn them all day today in the garden - arrived and delivered as expected.
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Se, hvad kunderne siger
I purchased a pair of Explore 7" boots around 25 months ago, and they have been the most comfortable walking boots I’ve ever owned. In fact, my wellington-style boots haven’t been used for the pas... Se mere
Boots arrived very quickly , beautifully packed , I ordered the Chelsea boot , which I wanted to use for gardening . They are elegant and have great support . However , as an older person I would adv... Se mere
420£ just not worth it for some leather lined boots. Maybe the biggest part goes to the CEO for nothing. Likely overpaid anyway. First time in the lake wet socks, Then it disappeared again very odd, b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Every pair of Le Chameau boots is truly unique. They are the only rubber boots to be handmade by a single master bootmaker. For more than 90 years, our time-served Maître bottiers have been using the highest quality materials and processes that combine traditional skills, passed from generation to generation, with technical innovation. Our processes are a unique combination of traditional skills, passed from generation to generation, and technical innovation which has kept us at the forefront of our craft. Over time technology, flair and craftsmanship have created collections for all occasions – for town and country. Discerning men and women all over the world are devotees of Le Chameau boots. The Le Chameau rubber boot begins with the design and sourcing of our material. We pick only the finest ingredients; our natural rubber, our leathers and our neoprene linings are all of the highest quality. Our design teams explore new technologies and learn from our archives to ensure we continue to innovate while retaining timeless shapes and proven methods.
Kontaktoplysninger
Buckingham Street 11, WC2N 6DF, London, Storbritannien
- +44 (0) 1572 772 444
- customerservices@lechameau.com
- lechameau.com
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I haven’t worn these new boots as yet
I haven’t worn these new boots as yet. I bought them as I have a puppy who has had a little nibble on my old pair! My old pair are 4years old and going strong withstanding every day winter wear (apart from the nibble) I didn’t need a new pair but wanted a pair in reserve just in case! Because these boots have comfort, quality, style and longevity as standard. To date they’re the best boots I’ve worn and owned.
Every little helps
Awesome customer service. I broke my zip on my - very old - boots - and after a brief email - they sent replacements free of charge. Not a single question. This is why they are the best. They have just secure a return customer when my boots finally give up the ghost! Thank you
Unbelievable
Unbelievable
I wanted to place an order but now Le Chameau insist upon a mobile number. Mmm not everyone on the planet own a mobile and if they do may not wish to give the number. How totally short sighted Le Chameau are now.
You have my name, my landline number, my address and you also have my email. Big brother hails again
Thank you for your reply from Le Chameau. Codes can be sent successfully to a customer’s email address to establish who the customer is. I reiterate not everyone wants to divulge their mobile number

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I wouldn't say they are value for money…
I wouldn't say they are value for money and they definitely aren't very warm but what wellies are? These are very fitted and tight on the foot and yes they do give but if you're wanting to put thick thermal socks on in the winter then I suggest getting the next size up.
I was that disappointed I was even considering returning them and buy cheaper like Caldene Westfield ones, thicker sole, insulated and more roomy and more than half the price.

Besvarelse fra Le Chameau
Best wellies!
Ordering online was straightforward, delivery was prompt. My third pair of Le Chameau wellies, so comfortable & hard-wearing, wouldn't have any others!
Beautiful boots but sadly bought for my…
Beautiful boots but sadly bought for my son’s birthday/Christmas present, not for me!
BUY THEM
Love my boots! Very comfortable and easy to clean, although gutted if I’d waited another week I would’ve got the care kit free😢😢
I’ve gone through sooo many wellies as a dog walker and these are by far the best
The wellies are very good like they…
The wellies are very good like they usually are. I’ve only scored 4* because of them not making kids wellies any longer we like to all have matching and this year my little unfortunately won’t be able to get the bigger size. This will be the last time buying from here.
New neoprene Wellingtons
My wellingtons have lasted me 2 years and today I changed them for new neoprene ones. Happy with product but recent price increase make me sad
Drop in quality
I’ve ordered my wellies through another seller so I’m reviewing the wellies only and not the service. I’ve received a pair of Vierzonord ladies neoprene wellies to replace the pair I’ve had for 12 years. For 6 years I wore them everyday all day for my job and they have been fantastic. After 12 years they finally had a leak which I think is pretty impressive. The new ones don’t seem to be anywhere near the same quality unfortunately. They aren’t as sturdy, they are almost flimsy. My feet have been cold over the past couple of days and I never once had cold feet in my other ones. I fully expect changes to have been made over 12 years but I would have thought they would be for the better. Im a little disappointed if I’m honest as I’ve always sworn by Chemeau over Aigle. I think for the money and reputation I’d have expected better. Let’s see how they last over time with more use …..

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Lightweight, fitted for size 9 lady
Been looking for wellies, always huge and heavy as I'm a size 9 but slim legs. Finally found them. Lightweight, your foot doesn't swim about and you can tighten the leg to fit slim .vierzon style.
Fantastic customer service
Fantastic customer service. When my wife’s boots lost a buckle they sent out new replacements for them straight away. Thank you.
Poor website design leading to wrong size delivered
Bought a pair of size 9 Vierzon online, but looked at the other colours too before pressing buy. Unfortunately, and unnoticed by me, when you look at the other colours (same wellie, mind you, and same page) it then defaults your selected size back to a size 6. I did not notice this, and a pair of wellies 3 sizes too small duly arrived. Returns was simple, and a replacement pair in size 9 requested as part of the returns process. The returned size 6s were delivered back to le Chameau on Monday according to Royal Mail, but there is no sign or notification of receipt or dispatch of my replacements 3 days later. For the price I don’t think it is too much to expect a website that doesn’t just randomly assign the wrong size because you browsed a different colour (either it should remember the size you chose or, at least, prompt you to re-enter your size when you look at a different colour), nor should it be too much to expect a confirmation of receipt of return and notification of dispatch (which could be the same email - why are the replacements not tee’d up to go as soon as the returns are delivered and checked?). So, I have yet to actually have my wellies to wear.

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Easy to use website with lots of…
Easy to use website with lots of choice. Selection made and the wellingtons arrived well packaged and very quickly.
5 star customer service team
5 star customer service team, I’ve had my Jameson quilted boots for about 4 years and one of the side buckles broke. They sent me a replacement within days. Not many places offer this fantastic after care.
Problème dans ma commande donc…
Problème dans ma commande donc j'appelle le service client,je suis accueilli par une dame très désagréable j'ai eu l'impression de la déranger pour une commande de saint Hubert à 300€ qui me parle très mal, heureusement pour moi du coup la commande n'a pas été prise en compte du coup j'ai trouvé les mêmes saint Hubert dans une coopérative à côté de chez moi à 250€😉

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Discoloured Black Boots
My black boots started to discolour after less than a year and very few wears.
Customer services did offer to send a replacement pair believing the fault was one off after they reviewed the images, but required me to destroy my old boots first. I offered to return them, as I couldn’t in good conscience send them to landfill for a cosmetic issue, but that wasn’t an option so have not taken them up on the replacement pair and I am left with boots I’m not happy with which I paid a steep price for.

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Le chameau
I would say this is the best service I have ever received. Good information, good atmosphere and it felt like family. Thank you Marina🌸
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