The different people you sent were good. However, we could not count on seeing the same person or that they would come when expected. Wayne, the last man was fantastic. But he didn't come on Thursday... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The work performed by the providers has been sloppy lately - grass shavings left without leaf blowing and noticeable mower tire marks. It has been more difficult to get providers also. The communicati... Se mere
Both service providers Kenneth and Roberto did a very good job for me. Both were polite, communicated any concerns. I feel that your price is reasonable, and would recommend your company. As far as da... Se mere
Virksomheden har svaret
I use lawn guru for snow removal. Sometimes it works great and sometimes not at all. I have had snow falls where nobody responds or there is indefinite timing on when service will be provided. When it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
LawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services. Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes. Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
Why Homeowners Love LawnGuru
Skrevet af virksomheden
- Easy Booking, Instant Quotes
- Getting your lawn and yard looking great has never been easier. Enter your address, get an instant quote, and book a trusted local professional in just a few clicks. No phone calls, estimates, or hassle.
- Complete Yard Care, on Your Schedule
- From lawn mowing and yard cleanups to mulching, hedge trimming, and seasonal services, LawnGuru makes it easy to care for your entire property. Book one-time or recurring services, manage your schedule, and make changes whenever you need to.
- Local Pros, Quality Work
- We connect you with experienced local lawn care professionals who take pride in their work. From lawn mowing and yard cleanups to landscaping and seasonal services, we've got your outdoor needs covered.
- Stay in the Know
- Know what's happening with your service every step of the way. Get updates, communicate with your provider, and view photos of completed work, all from the LawnGuru app.
The Guru Guarantee
Not satisfied? We'll make it right.
Your satisfaction is our priority. If you're not happy with a service booked through LawnGuru, just let us know within 3 days of completion. We'll send your provider back to make things right or issue a refund. It's that simple.
Kontaktoplysninger
7420 E. MI State Road 36 P.O. Box 129, 48139, Hamburg, USA
- 855 807-8974
- support@lawnguru.co
- lawnguru.co
$15 Off Mowing Service! Use Code MOW15
3,2
Middel
317 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I've been waiting at least 2 weeks for…
I've been waiting at least 2 weeks for someone to cut my yard.They keep telling me they're coming but no one shows up
4. oktober 2026
Besvarelse fra LawnGuru
Hi Gary, thank you for taking the time to leave us a review. We deeply apologize for the scheduling delay you encountered—waiting on a rescheduled service is never fun, and we completely hear your frustration.
Your experience highlights an area where we can do better, and we're actively working to ensure more reliable timing moving forward. We see that your service is now complete, but please don't hesitate to email us at support@lawnguru.co if you need further help. We appreciate your patience and support! 💚
They are on time almost always
They are on time almost always. They do a good job of cutting and edging. the only complaint is they always blow the cut grass all over my car and it sticks there until we have a good rain. everything else is GREAT!
12. oktober 2026
Besvarelse fra LawnGuru
Hi James, thanks for taking the time to leave us a 4-star review! We’re so happy to hear that almost everything about your service has been great. We hear you about the grass clippings and want to make sure the issue is addressed. Please reach out to support@lawnguru.co or message our live chat team (8:30 AM–10:30 PM EST). We’d be happy to update your property details so your provider knows to blow grass clippings away from your car going forward.
Extremely Disappointing Experience – Property Damage and Zero Accountability from LawnGuru
Property Damage, Poor Customer Support, and Concerns About Provider Vetting
I booked a lawn care service through LawnGuru, and the provider damaged my property, including my water/sewage pipes and outdoor air conditioning unit.
Despite multiple attempts over the past two weeks, the provider has remained unresponsive. LawnGuru initially opened a claim but closed it within two days without resolving the damage or repair costs. Repeated follow-ups with customer support have resulted in no meaningful assistance or mediation.
This raises serious concerns about LawnGuru's provider vetting and accountability standards. How are providers screened before being allowed onto the platform? How can a provider cause property damage, ignore customer complaints, and face no apparent consequences?
Customers trust LawnGuru to connect them with reliable professionals and provide support when problems arise. Unfortunately, my experience has been the opposite.
After two weeks, the damage remains unresolved. I expect LawnGuru to investigate the incident, explain its provider screening process, and help recover the repair costs.
I would like to add that I have been in touch with Lawnguru customer service since last 2 weeks but they have denied all of my request to provide any kind of assistance for the resolution of this ongoing issue.
30. september 2026
Uopfordret anmeldelse
Besvarelse fra LawnGuru
Hi Mr. Ankit, we’re sincerely sorry to hear about your experience and understand how frustrating it must be to feel that your concerns remain unresolved.
We appreciate you bringing this to our attention and would like the opportunity to look into this further. Please reach out to us at support@lawnguru.co or connect with our live chat team through our app or website, available daily from 8:30 AM to 10:30 PM EST. Our team will be happy to review your concerns and assist you further.
Besvarelse fra LawnGuru
Hi Kim, thanks so much for the 5-star review! We love hearing that your provider always leaves your lawn looking its absolute best. Knowing you’re happy with the results means a lot to our team and our pros. We’ll be sure to pass along your kind words to them! Thanks for choosing LawnGuru, and we look forward to taking care of your yard on your next visit!
The service is reliable and on…
The service is reliable and on schedule. I would like my cutting to continue through the end of season as I would like the leaves to be cut and left on the lawn over the winter. Please confirm the continuance of service till the end of November.
13. oktober 2026
Besvarelse fra LawnGuru
Hi Janet, thank you so much for taking the time to leave us a 4-star review! We’re delighted to hear that you’ve enjoyed a reliable, on-schedule experience with LawnGuru. Regarding extending your service through November and arranging for leaf mulching, we’d be happy to help get that set up for you! Please reach out to us directly at support@lawnguru.co or connect with our live chat team via our app or website (available daily 8:30 AM – 10:30 PM EST) so we can update your account or service preferences and assist you promptly.
I had to cut the front on my yard a few…
I had to cut the front on my yard a few times because my lawn server said he saw bees. I had my yard sprayed by Senate Pest control, front yard still was not cut. Other than that, the quality of work is great,
14. oktober 2026
Besvarelse fra LawnGuru
Hi Curtis, thank you so much for taking the time to share your feedback! We are thrilled to hear that you love the overall quality of our service, but we are so sorry for the frustration caused by the missed front yard cuts.
Safety is extremely important for our providers when active pests or bees are spotted, but once an issue is treated, we want to ensure your entire lawn gets taken care of as scheduled. Please send us a quick email at support@lawnguru.co so our team can check on your account details and help make sure your future services run completely smoothly.
Besvarelse fra LawnGuru
Hi Audrey, thank you so much for taking the time to share your review! We are thrilled to hear that you were pleased with your lawn service and that your yard is looking great.
We will be sure to pass your kind words along to your provider so they know their hard work was appreciated. Thank you for choosing LawnGuru!
Besvarelse fra LawnGuru
Hi Toytoy, thank you for sharing your feedback with us. We are so sorry for the delays you experienced and for the frustration it caused. Timely service is always our goal, and we completely understand how disappointing it is when unexpected equipment trouble or scheduling delays disrupt your service timeline.
We never want to leave you feeling unsupported, and we want to ensure your concerns are properly addressed. Please reach out to us at support@lawnguru.co so our team can assist you directly and make things right.
At first everything went well
At first everything went well. However weedeating was not always done when it should’ve. There was a mixup when some c dropped me. Eric now does a great job
15. oktober 2026
Besvarelse fra LawnGuru
"Hi Joan, thank you so much for taking the time to share your review! We are so glad to hear that Eric is doing a great job and taking fantastic care of your yard.
We appreciate your feedback regarding the weed eating and routing mixup. We are thrilled that everything is running smoothly with Eric now, and we will be sure to pass your compliments along to him so he knows his hard work is appreciated. Thank you for choosing LawnGuru!
Besvarelse fra LawnGuru
Hi Gene, thank you so much for the 5-star review! We’re so glad to hear that your lawn is looking great. Taking pride in a fresh, clean cut is what we’re all about! We appreciate your support and look forward to taking care of your yard on the next service!
No one ever came to mow my lawn and…
No one ever came to mow my lawn and I’ve received no follow up from the company regarding an effort to schedule or give me a refund for the service I paid for.
7. oktober 2026
Besvarelse fra LawnGuru
Hi Jaden, thank you for sharing your feedback. We understand how concerning it is to experience a scheduling gap or communication delay. This is not the experience we want you to have, and we want to make this right. Please contact our support team directly at support@lawnguru.co or reach out via live chat between 8:30 AM and 10:30 PM EST so we can locate your account, review what happened, and work toward a solution immediately.
I never got somebody to come out to cut…
I never got somebody to come out to cut my grass. There was a guy that was supposed to come out, but I guess his equipment failed. I went to customer care through Lawn Guru. They set me up with somebody else and he never came out.
28. september 2026
Besvarelse fra LawnGuru
Hi Lonnie, thank you for bringing this to our attention. We know how frustrating it is when a lawn care service doesn't go as planned, and we're so sorry for the hassle and inconvenience this caused you. We want to get this sorted out right away—please email us at support@lawnguru.co or reach out via live chat on our website or app (available daily from 8:30 AM – 10:30 PM EST) so we can review what happened and assist you directly.
Extremely Poor Service
My first and only time using this service was very unsatisfactory. I requested to have my yard cut and the person that was supposed to cut it didn't show up plus the money was taken out of my bank account. Service was not complete!! I had to wait a couple days before someone else showed up. The yard was butchered. It had patches of grass not cut throughout the yard, it was not trimmed because the weed eater broke, nor was the grass debris blown from the sidewalk. The cutter said he would come back the next day to finish but never showed. I was very displeased because again money was taken out of my account for extremely poor service. After going back and forth writing emails, sending pictures, and contesting the price with my bank, I was finally given half the payment back a month later. I was so frustrated and disappointed because my dad had just passed and he always kept the yard cut. Through this experience I won't use this service ever again!!
12. juni 2026
Besvarelse fra LawnGuru
Hi Marlena, thank you for sharing your feedback, and please accept our deepest condolences on the loss of your father. We are so truly sorry for the additional stress and frustration this situation caused during such a sensitive time.
We want to clarify what happened with your payment and refund. When a provider is en route, the app places an automatic authorization hold to confirm funds, which is released if a service is canceled. While our team offered a complimentary fix it service to correct the lawn, we respected your preference for a refund instead. Our support team attempted to process that refund directly and reached out to you to finalize it, as direct refunds are much faster than bank disputes. However, because a chargeback was initiated through your financial institution, the funds were held by the bank while the dispute process took its course.
We always strive to deliver a seamless experience and resolve issues as quickly as possible, and we are deeply sorry for the frustration this process caused you. If you ever have further questions or need additional assistance, please do not hesitate to contact us at support@lawnguru.co.
The full yard is not being mowed
The full yard is not being mowed. bushes in the back is growing again. I need a new mower.
12. oktober 2026
Besvarelse fra LawnGuru
Hi Roslyn, thank you for taking the time to share your feedback. We are sorry to hear about any confusion regarding your recent service, and we want to make sure your yard looks its absolute best!
Standard lawn mowing services cover mowing the grass, edging, and blowing off hard surfaces, but bush trimming is an add-on service that can easily be requested separately. We would be happy to help you get bush trimming scheduled and set you up with a new provider for your regular cuts moving forward. Please reach out to us directly at support@lawnguru.co so our team can update your preferences and get this taken care of for you!
Besvarelse fra LawnGuru
Hi Jack, thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with LawnGuru. We truly appreciate your support and look forward to making your next service just as seamless!
Could be a bit frustrating to get…
Could be a bit frustrating to get around in the website.
And leaving a tip was not easy.
My guy Michale was great
14. oktober 2026
Besvarelse fra LawnGuru
Hi Tania, thank you so much for taking the time to share your review! We’re thrilled to hear that your local pro delivered such an awesome experience—we’ll be sure to pass along your shoutout to make their day! 🌟
That said, we’re so sorry for the glitches you ran into on our website. We want making payments and adding a tip for your pro to be as seamless as possible. Please reach out to us directly at support@lawnguru.co so our support team can help you get those issues sorted out right away. We truly appreciate your support and look forward to keeping your recurring service smooth and top-notch!
Michael always does a great job on our…
Michael always does a great job on our lawn. Nice guy, pleasant personality.
14. oktober 2026
Besvarelse fra LawnGuru
Hello Virginia! Thanks for taking the time to leave us such a great review! Hearing that your pro did an amazing job completely made our day.
We'll make sure your kind words reach your service provider right away. We're dedicated to delivering quality, hassle-free service every time, and we're always here whenever you need us next!
Besvarelse fra LawnGuru
Hi Kenneth! Thank you so much for the 5-star review! We’re thrilled to hear that you had such a great experience with LawnGuru. Taking care of your property is what we do best, and we truly appreciate your support. We can’t wait to jump in and help with your next service!
Besvarelse fra LawnGuru
Hi Fangping, thanks for taking the time to share a review! We know how important reliable, on-time service is, and we’re thrilled that our local pro delivered a top-notch experience for you. Thanks for choosing LawnGuru—we look forward to helping you with future services!
He does a great job on my lawn!
13. oktober 2026
Besvarelse fra LawnGuru
Hi Lois, thank you so much for the 5-star review! We’re absolutely thrilled to hear you had such a great experience with LawnGuru. We love taking care of your lawn, and we appreciate your support so much. We can't wait to keep bringing you top-tier service!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.