The different people you sent were good. However, we could not count on seeing the same person or that they would come when expected. Wayne, the last man was fantastic. But he didn't come on Thursday... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The work performed by the providers has been sloppy lately - grass shavings left without leaf blowing and noticeable mower tire marks. It has been more difficult to get providers also. The communicati... Se mere
Both service providers Kenneth and Roberto did a very good job for me. Both were polite, communicated any concerns. I feel that your price is reasonable, and would recommend your company. As far as da... Se mere
Virksomheden har svaret
I use lawn guru for snow removal. Sometimes it works great and sometimes not at all. I have had snow falls where nobody responds or there is indefinite timing on when service will be provided. When it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
LawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services. Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes. Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
Why Homeowners Love LawnGuru
Skrevet af virksomheden
- Easy Booking, Instant Quotes
- Getting your lawn and yard looking great has never been easier. Enter your address, get an instant quote, and book a trusted local professional in just a few clicks. No phone calls, estimates, or hassle.
- Complete Yard Care, on Your Schedule
- From lawn mowing and yard cleanups to mulching, hedge trimming, and seasonal services, LawnGuru makes it easy to care for your entire property. Book one-time or recurring services, manage your schedule, and make changes whenever you need to.
- Local Pros, Quality Work
- We connect you with experienced local lawn care professionals who take pride in their work. From lawn mowing and yard cleanups to landscaping and seasonal services, we've got your outdoor needs covered.
- Stay in the Know
- Know what's happening with your service every step of the way. Get updates, communicate with your provider, and view photos of completed work, all from the LawnGuru app.
The Guru Guarantee
Not satisfied? We'll make it right.
Your satisfaction is our priority. If you're not happy with a service booked through LawnGuru, just let us know within 3 days of completion. We'll send your provider back to make things right or issue a refund. It's that simple.
Kontaktoplysninger
7420 E. MI State Road 36 P.O. Box 129, 48139, Hamburg, USA
- 855 807-8974
- support@lawnguru.co
- lawnguru.co
$15 Off Mowing Service! Use Code MOW15
3,1
Middel
314 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra LawnGuru
Hi Dwayne! Thank you so much for taking the time to share your review! 🌟 We’re absolutely thrilled to hear that everything is going smoothly with your service. Keeping outdoor care easy, reliable, and hassle-free for you is always our main goal!
We truly appreciate your support and look forward to keeping your property looking its absolute best for every service to come! 🌿
Poor Customer Service
We received poor communication, and then were overcharged for tall grass. Note: we admitted the grass was high and had already paid extra. No one responded to our inquiries. Poor customer service from the company!
1. august 2026
Besvarelse fra LawnGuru
Hi Ellen, thank you for taking the time to leave us a review. We deeply apologize for any confusion or stress caused by the overgrowth charge—we hold clear communication to a high standard, so we hate hearing that things feel unclear.
While overgrowth fees help cover the extra labor and wear-and-tear required for tall grass, we always want to ensure they're applied correctly to your account.
Please send an email directly to support@lawnguru.co so we can look over your request together and find a solution for you promptly. Our team is standing by to help!
Service I requested was never…
Service I requested was never fulfilled. I wanted to love this service after my very first experience but my only second attempt to schedule was never honored.
14. august 2026
Besvarelse fra LawnGuru
Hi Tonya, thank you for sharing your feedback with us! We’re so sorry for the frustration caused by limited coverage in your area—we know how disappointing it is when you're counting on a service and we're unable to fulfill it.
Expanding our network of top-rated local pros and improving coverage is a huge priority for our team, and we're taking your notes to heart as we grow further. We truly appreciate your patience and support as we work to bring seamless outdoor home care to more neighborhoods like yours! 🌿
Besvarelse fra LawnGuru
Hi Kim, thanks for sharing the love! 🚀 Knowing that Pierre is doing a professional job for your property completely made our week. We’re sending your kind words straight to him so he knows his hard work is paying off!
Thank you for sticking with us all this time and trusting LawnGuru with your yard—we’re excited to keep bringing you reliable, quality service! 💚
Aaron is The Best!
Aaron is The Best! He always shows up when he says and notifies us of when. Thank you Aaron! Keep up the great work.
17. oktober 2026
Besvarelse fra LawnGuru
Hi ArizonaInvestments! Thank you so much for leaving us a great review! 🌟 We’re thrilled to hear that Aaron has been taking such awesome care of your property. We’ll be sure to pass along your shoutout to him—it’s definitely going to make his day!
We truly appreciate your support and promise to keep delivering top-tier, reliable service on every visit to come. Thanks for being part of the LawnGuru family! 🌿
This has not been the best experience
Many times I've had trouble with guys showing up. Missed days, show up when they're not supposed to. Some guys don't have very sharp blades had their mowers, so instead of a clean cut the grass is just matted down. It has been frustrating this year
1. oktober 2026
Besvarelse fra LawnGuru
Hi Jeffry, thank you for taking the time to share your review! We’re truly sorry to hear that your experience wasn't up to par—delivering anything less than top-notch, hassle-free service is never our goal.
We want the chance to step in and turn this around for you right away! Please drop us a line directly at support@lawnguru.co with your account details so our support team can dig into what happened and get a fair resolution squared away for you. We look forward to helping you! 🌿
Nobody has come here for over a month…
Nobody has come here for over a month now to cut my lawn and I need badly. 😥
22. september 2026
Besvarelse fra LawnGuru
Hi Marcia, thank you for reaching out and sharing your feedback. We are so sorry for the delay in assigning a pro to your request—we completely understand how stressful and anxious it can be when you’re waiting on service updates!
Please rest assured that our team is actively working to match your property with a top-rated local provider as quickly as possible. We want to keep you in the loop every step of the way! Please reach out directly to support@lawnguru.co so our support team can jump in, give you a real-time status update, and make sure your request is taken care of right away.
Timing is good.
Timing is good.
Scheduling is good.
Clean up can be better. The old grass was blown back on the cut grass. So when the old grass turn brown, it doesn't look so good on the fresh grass.
29. september 2026
Besvarelse fra LawnGuru
Hi Beverly, thank you for sharing your feedback with us! We’re so sorry for any disappointment regarding the grass clippings on your lawn.
Standard maintenance mows are designed to mulch-cut grass and leave fine clippings behind, which act as a great natural fertilizer for a healthy lawn! However, if you prefer to have clippings bagged and hauled away so your yard stays completely clear, that can easily be added as a specialized service.
We’d love to help get your recurring service set up exactly how you like it! Please drop us an email at support@lawnguru.co, and our support team will gladly jump in and assist you with adding clipping removal to your account. 🌿
I use lawn guru for snow removal
I use lawn guru for snow removal. Sometimes it works great and sometimes not at all. I have had snow falls where nobody responds or there is indefinite timing on when service will be provided. When it works, it is great. But very inconsistent. I have had to hire private services on occasion.
14. januar 2026
Besvarelse fra LawnGuru
Hi Thomas, thank you for leaving us a review. We deeply apologize for the frustration you’ve encountered—we take feedback from our customers and providers very seriously, and we're using your notes to help improve overall experiences on the platform.
Drop us a line at support@lawnguru.co with your account info—our support team is ready to jump in, review what happened, and take care of you right away. 🚀
I had three different folks select and…
I had three different folks select and accept my job. None of them showed up at all. I think this is absolute trash and I need to look elsewhere.
13. oktober 2026
Besvarelse fra LawnGuru
Hi Jason, thank you for sharing your feedback with us. We’re truly sorry for the service delays you’ve experienced—we know how frustrating it is when a scheduled date gets pushed back, and that’s definitely not the seamless experience we aim to deliver!
We want to step in and get this sorted out for you right away. Please reach out to us directly at support@lawnguru.co so our support team can give you an immediate update and make things right. We look forward to helping you! 🌿
Besvarelse fra LawnGuru
Hi Ben! Thank you so much for taking the time to leave us a review! 🌟 We’re thrilled to hear that our local pros delivered quick, timely service for you—delivering hassle-free outdoor care on schedule is what we're all about. We truly appreciate your support and look forward to jumping in whenever you need your next service! 🌿
It's easy to book an appointment
It's easy to book an appointment. It's even easier when you have autoplow!
16. marts 2026
Besvarelse fra LawnGuru
Hi Linda! Thanks for taking the time to leave us such a great shoutout! AutoPlow is built to take the hassle out of snowy weather, and hearing that you're enjoying the service completely makes our day.
We're standing by and ready to keep your property cleared and taken care of whenever the snow hits this season! ✨
Great experience once again
Great experience once again, they are always on time and do a wonderful job. Also, they have great personalities and seem very trustworthy and provide good advice on how to keep my Lawn in the best shape.
14. oktober 2026
Besvarelse fra LawnGuru
Hi Greg! Thank you so much for the awesome review and feedback! 🌟 We’re thrilled to hear that you had such a great experience with us. At the end of the day, we share the exact same goal: keeping your yard looking its absolute best without any hassle! We truly appreciate your support and can’t wait to take care of your property on the next service! 🌿
Love the service
1. oktober 2026
Besvarelse fra LawnGuru
Hi Ramona! Thanks for taking the time to leave us such awesome feedback! 🚀 Knowing you love the service completely made our day. Thanks for being a fantastic part of the LawnGuru community—we’re always here whenever you need us next! 💚
Marcus is excellent at communicating…
Marcus is excellent at communicating and getting the job completed
19. oktober 2026
Besvarelse fra LawnGuru
Thank you so much for sharing your feedback with us! 🌟 We’re absolutely thrilled to hear that your local pro has been delivering such an awesome experience. We’re passing your kind words straight to them—it’s definitely going to make their day!
We truly appreciate your support and look forward to keeping your property looking its absolute best for every service to come! 🌿
I did complain and never heard back…
I did complain and never heard back from company. I would be ashamed also and hide with this terrible service. I have plenty of pictures but don’t see where to add. Destroyed my yard and didn’t finish anything. They just drive off it was so bad
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra LawnGuru
Hi Mike, thank you for taking the time to leave us a review. We're really sorry that your experience wasn't up to LawnGuru standards—we take feedback like yours very seriously and want to ensure you're taken care of.
Please send an email to support@lawnguru.co including your account info and property address so we can look over your account details and work on a fair solution for you. Our team is standing by to help! 💚
Besvarelse fra LawnGuru
Hi James, thank you so much for the awesome review! We are thrilled to hear that your lawn looked great and that you were so pleased with the results.
We would love to help you out while your mower is down! You can easily book your next service right through the LawnGuru app, or feel free to reach out to us at support@lawnguru.co if you need any assistance getting scheduled. Thank you for choosing LawnGuru!
I've been waiting at least 2 weeks for…
I've been waiting at least 2 weeks for someone to cut my yard.They keep telling me they're coming but no one shows up
4. oktober 2026
Besvarelse fra LawnGuru
Hi Gary, thank you for taking the time to leave us a review. We deeply apologize for the scheduling delay you encountered—waiting on a rescheduled service is never fun, and we completely hear your frustration.
Your experience highlights an area where we can do better, and we're actively working to ensure more reliable timing moving forward. We see that your service is now complete, but please don't hesitate to email us at support@lawnguru.co if you need further help. We appreciate your patience and support! 💚
They are on time almost always
They are on time almost always. They do a good job of cutting and edging. the only complaint is they always blow the cut grass all over my car and it sticks there until we have a good rain. everything else is GREAT!
12. oktober 2026
Besvarelse fra LawnGuru
Hi James, thanks for taking the time to leave us a 4-star review! We’re so happy to hear that almost everything about your service has been great. We hear you about the grass clippings and want to make sure the issue is addressed. Please reach out to support@lawnguru.co or message our live chat team (8:30 AM–10:30 PM EST). We’d be happy to update your property details so your provider knows to blow grass clippings away from your car going forward.
Extremely Disappointing Experience – Property Damage and Zero Accountability from LawnGuru
Property Damage, Poor Customer Support, and Concerns About Provider Vetting
I booked a lawn care service through LawnGuru, and the provider damaged my property, including my water/sewage pipes and outdoor air conditioning unit.
Despite multiple attempts over the past two weeks, the provider has remained unresponsive. LawnGuru initially opened a claim but closed it within two days without resolving the damage or repair costs. Repeated follow-ups with customer support have resulted in no meaningful assistance or mediation.
This raises serious concerns about LawnGuru's provider vetting and accountability standards. How are providers screened before being allowed onto the platform? How can a provider cause property damage, ignore customer complaints, and face no apparent consequences?
Customers trust LawnGuru to connect them with reliable professionals and provide support when problems arise. Unfortunately, my experience has been the opposite.
After two weeks, the damage remains unresolved. I expect LawnGuru to investigate the incident, explain its provider screening process, and help recover the repair costs.
I would like to add that I have been in touch with Lawnguru customer service since last 2 weeks but they have denied all of my request to provide any kind of assistance for the resolution of this ongoing issue.
30. september 2026
Uopfordret anmeldelse
Besvarelse fra LawnGuru
Hi Mr. Ankit, we’re sincerely sorry to hear about your experience and understand how frustrating it must be to feel that your concerns remain unresolved.
We appreciate you bringing this to our attention and would like the opportunity to look into this further. Please reach out to us at support@lawnguru.co or connect with our live chat team through our app or website, available daily from 8:30 AM to 10:30 PM EST. Our team will be happy to review your concerns and assist you further.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.