Lark insurance dealt so efficiently and promptly when they had to repair my harp. I was so pleased with the way they dealt with my claim from beginning to end. Lauren Jones was so helpful and I want t... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience with the company has been great: good price, and really thoughtful service. At the studio we had a problem that brought to a claim, and Lauren from Lark has been super helpful and very k... Se mere
Virksomheden har svaret
Lark are very efficient, informed and sensible to deal with. Claims are handled consistently and respectfully. I have dealt with Lisa Lathwell, Aaron and Lauren Jones who have all been excellent at as... Se mere
Virksomheden har svaret
You only find out how good your insurance company is when you have the misfortune to need to submit a claim. In my case, I dropped a beloved violin bow and the head broke. One phone call... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Lark Music
Skrevet af virksomheden
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Skrevet af virksomheden
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Kontaktoplysninger
One Creechurch Place, EC3A 5AF, London, Storbritannien
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,9
Fremragende
389 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Lark Music
Thank you for your review.
Really easy to get cover thank you
Really easy to get cover thank you. I then followed up with a phone call which was answered promptly and I really appreciated it.
1. september 2026
Besvarelse fra Lark Music
We're so pleased to hear you found the process easy and our team helpful. Thank you for choosing Lark Music to protect your new instrument.
Renewal done quickly and efficientlyly…
Renewal done quickly and efficiently although I was slightly late renewing my policy. Grateful for the understanding and ease with which it was done. Thank you!
Margaret
1. september 2026
Besvarelse fra Lark Music
Thank you for your review. We're glad we could help keep your instruments protected and that you were happy with the service and price.
Besvarelse fra Lark Music
Thank you for your review.
Friendly help with renewal
Friendly help with renewal and simple process when I claimed a couple of years ago.
7. september 2026
Besvarelse fra Lark Music
Thank you for your review.
Lark Music is exceptional
Lark Music is exceptional
I had a claim last year with an instrument I insured with Lark and it was delt with straight away with professionalism and Efficiency
I would highly recommend them.
Worth every penny
7. september 2026
Besvarelse fra Lark Music
Thank you for your wonderful feedback. It's great to hear you received helpful support and are happy with both the service and value of your cover.
Easy to look at all the Terms &…
Easy to look at all the Terms & Conditions and cover not expensive for my 3 saxes.
7. september 2026
Besvarelse fra Lark Music
Thank you for your review. We're delighted to hear you found the cover affordable and the policy details easy to understand.
Besvarelse fra Lark Music
Thank you for your feedback.
So refreshing to be able to talk to a…
So refreshing to be able to talk to a member of the team rather than a robot in an online chat!
Calls answered promptly.
Needed to update details via POA. All sorted within 24 hours.
A very satisfactory experience.
Thank you!
7. september 2026
Besvarelse fra Lark Music
Thank you for your kind review. We're delighted to hear updating your cover was straightforward and that our team provided helpful service at a price you're happy with.
My request was quickly sorted
My request was quickly sorted, but I had trouble understanding the emails regarding signing. I received more than one email saying (I thought) that I still hadn't signed, but the it appeared that I had! I also signed into some credit company, did I need to do that?
4. september 2026
Besvarelse fra Lark Music
Apologies for any confusion caused. For customers choosing to pay by monthly direct debit, this service is provided free of charge by Lark Music however you do have to sign a credit agreement with Premium Credit Limited (PCL) so they can collect the payments each month. We will pass on the feedback to our account manager at PCL regarding the emails to see if they can be made clearer.
I haven't (thankfully) had to make a…
I haven't (thankfully) had to make a claim but have on the occasions I have contacted them with queries or to make changes, the agents have being knowledgeable, empowered and efficient
5. september 2026
Besvarelse fra Lark Music
Thank you for your wonderful feedback. It's great to hear you received helpful support from the team.
Good insurer's for musicians
Both our daughter and husband work for Howdens. For fathers day they took me to the Gibson garage in London subsequently I purchased two guitars which they insured with you
I like the communication and caring attitude of your firm
14. juni 2026
Besvarelse fra Lark Music
Sounds like a great Father's Day - glad we could be part of it. Thank you for the feedback!
Lark were quick to deal with my claim…
Lark were quick to deal with my claim for a broken cello bow, and very helpful on the phone (Ellie and Lauren) and in email correspondence.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Lark Music
Happy to hear we could help you get the bow sorted quickly and that Ellie & Lauren made such a positive impression.
Good company to deal with.
The information that I received regarding my policy for renewal was informative and the details were correct.
3. september 2026
Besvarelse fra Lark Music
Thank you for your feedback.
Over aggressive company dealing with…
Over aggressive company dealing with instalments, took over business from another company, harassed for months because I didn’t want to renew.
Update, Lark Music have been emailing all morning….I asked their credit agency to cancel my agreement in August 2025, through the only contact I had available. Since they were taking a direct debit, despite not signing the agreement, I ended up with cover for a year. I cancelled at renewal, and was still harassed, including a default notice. Am entirely irritated by Lark Music bombarding me with emails, so am sending the lot to the FCA….let them decide. Maybe now, you’ll leave me alone, since any further communication will be included.
12. september 2026
Besvarelse fra Lark Music
Hi Lesley,
Thank you for taking the time to leave your review.
We're sorry to hear that your experience did not meet your expectations.
Following your feedback, we reviewed the matter and confirmed that your policy has been cancelled.
Thank you for sharing your feedback with us.
Excellent service
The person I spoke to was friendly, helpful, ad quick in dealing with my request to renew the insurance
28. august 2026
Besvarelse fra Lark Music
Thank you for renewing with us for another year!
great experience
we have nothing to complain about everything is just great as it is
11. september 2026
Besvarelse fra Lark Music
Thank you for your review.
Can’t even get my name right
Uncertain how good this lot are when they can’t even get my name right!
4. september 2026
Besvarelse fra Lark Music
Thank you for your feedback, we are glad our team was able to put things right and resolve the matter.
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