Lark insurance dealt so efficiently and promptly when they had to repair my harp. I was so pleased with the way they dealt with my claim from beginning to end. Lauren Jones was so helpful and I want t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience with the company has been great: good price, and really thoughtful service. At the studio we had a problem that brought to a claim, and Lauren from Lark has been super helpful and very k... Se mere
Virksomheden har svaret
Lark are very efficient, informed and sensible to deal with. Claims are handled consistently and respectfully. I have dealt with Lisa Lathwell, Aaron and Lauren Jones who have all been excellent at as... Se mere
Virksomheden har svaret
You only find out how good your insurance company is when you have the misfortune to need to submit a claim. In my case, I dropped a beloved violin bow and the head broke. One phone call... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Lark Music
Skrevet af virksomheden
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Skrevet af virksomheden
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Kontaktoplysninger
One Creechurch Place, EC3A 5AF, London, Storbritannien
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,9
Fremragende
389 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Service
Lauren who dealt with my claim was sympathetic to my situation and communicated promptly with me and the repair shop involved. Lark settled my claim with minimal fuss, very pleased.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Lark Music
Thank you for your kind review. We're delighted to hear that Lauren was able to support you throughout your claim and keep everything running smoothly. It's great to know the process was straightforward and that we could deliver the service expected.
Besvarelse fra Lark Music
Thank you for your review. We're pleased to hear you found arranging your cover quick and straightforward, and that you felt it was competitively priced.
Lauren at Lark was great
Having had a 23kg suitcase worth of gear stolen in the hands of Ryanair I was absolutely delighted by Lauren's help at Lark Music to get a prompt payout in time for me to re-purchase equipment i needed for work.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Lark Music
This is exactly why Lark Music exists! We're sorry to hear your equipment was stolen, but we're delighted that Lauren was able to support you through the claims process and get you set back up. We'll be sure to pass your kind feedback onto Lauren who will be pleased to hear this.
Besvarelse fra Lark Music
Thank you for your kind review.
Very easy to get insured and a fair…
Very easy to get insured and a fair price. Recommended.
5. september 2026
Besvarelse fra Lark Music
Thank you for your kind review.
Besvarelse fra Lark Music
Thank you for your review.
Simple reliable renewal system
13. september 2026
Besvarelse fra Lark Music
Thank you for your review. We're pleased to hear the renewal process was simple and reliable. We appreciate you taking the time to share your feedback.
Besvarelse fra Lark Music
Thank you for your review, we're really pleased to hear this. We appreciate you taking the time to share your feedback.
Customer focussed.
Timely reminder. Clear information and very customer focussed staff on the phones.
3. september 2026
Besvarelse fra Lark Music
Thank you for your kind review. We're delighted to hear that our team provided clear information and a customer-focused service. We really appreciate your feedback and look forward to supporting you again in the future.
Besvarelse fra Lark Music
Thank you for your kind review.
Besvarelse fra Lark Music
Thank you for choosing us!
I have been a customer with Lark (et…
I have been a customer with Lark (et al) for many years now. But I cannot access my new policy documents - because my email address is not recognised. However, my email address is on my Statement of Fact sheet? Please clarify.
1. september 2026
Besvarelse fra Lark Music
Thank you for being a valued long-standing customer. We're sorry to hear you had some difficulty accessing your policy documents. We understand our customer service team was able to help and that you can now view all of your documents through your online account. If there’s anything else we can assist with, please don't hesitate to get in touch.
Great service
Great service: easy to set up, and responsive assistance when needed - definitely recommended!
10. september 2026
Besvarelse fra Lark Music
Thank you for your kind review. We're delighted to hear that you found the service easy to set up and that our team was able to assist when needed. We really appreciate your recommendation!
I spoke to a very nice person and he…
I spoke to a very nice person and he organised the for next years insurance
10. september 2026
Besvarelse fra Lark Music
Thank you for your kind review.
It’s as good as it gets with good cover…
It’s as good as it gets with good cover terms.
13. august 2026
Besvarelse fra Lark Music
Thank you for your review. We're delighted to hear you feel our cover and policy terms offer such great value. We appreciate your feedback and your continued support.
Besvarelse fra Lark Music
Thank you for your kind review and recommendation.
Besvarelse fra Lark Music
Thank you for your feedback.
Quality’s of Service from my re…
Quality’s of Service from my re application for another year
1. september 2026
Besvarelse fra Lark Music
Thank you for your review.
It was very easy to update
It was very easy to update the insurance after the purchase of a new instrument. Very helpful people at the end of a telephone call. Very happy with the service and price
1. juli 2026
Besvarelse fra Lark Music
Thank you for your kind review. We're delighted to hear updating your cover was straightforward and that our team provided helpful service at a price you're happy with.
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