Lovely item but they put wrong address on the package. Thankfully I was at home to catch the delivery guy at my neighbours trying to deliver my parcel. Not happy with their service Edited after the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a pair of boots, Larizia shipped it next day via DHL. It only took 3 days from UK to Australia. The boots are beautiful with careful parking, but unfortunately it run big, I had to return it... Se mere
Virksomheden har svaret
I originally ordered my bag from Marc jacobs however, weeks past and my order didn’t ship. It was unavailable everywhere in the US.. so being skeptical I ordered from this site based in the UK.. my ba... Se mere
Virksomheden har svaret
When I ordered the bag, the terms were indicated "Tax and duties included" for the region "rest of Europe". Nevertheless I had to pay to DHL more than CHF 70 for taxes and duties. I never received an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The ultimate destination for designer shoes & bags. Free shipping on all orders of £150 and above.
Kontaktoplysninger
34 Enfield Terrace, LS7 1RG, Leeds, Storbritannien
- 07355000126
- customercare@larizia.com
- larizia.com
4,1
God
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent communication & 1st Class Service Received
Excellent communication, well packaged and very quick to ship they even refunded 10% of original purchase made due to receiving a discount voucher 3 days after purchase
21. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Roger,
Thank you for your review.
We're glad that we were able to resolve your query, and that you're happy with your new card holder.
-Rachel.
5 star service
Wow! I have just received my Tory Burch bag and it is exactly as described. It was beautifully packaged and delivered with speed.
Please do not hesitate to order from Larizia, you will not be disappointed with their service or their price. I have saved over £140 on a luxury bag and I couldn't be happier.
Thank you!
6. februar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Alexandra,
Thank you for your review.
We're so glad you've enjoyed shopping with us, and that you're happy with your new bag!
-Rachel.
Beautiful selections of large variety…
Beautiful selections of large variety of premium luxury designers, my item arrived early, beautiful package, just like pictured and described! Love it !
30. januar 2023
Besvarelse fra Larizia
Hi Irina,
Thank you for your review.
We're so glad you've enjoyed shopping with us and that you love your new heels! :)
-Rachel.
Larizia delivery was beautifully…
Larizia delivery was beautifully packaged and promptly shipped. Cannot fault communication. Unfortunately I had to return the shoes as they were the wrong shade of green for my outfit but refunded swiftly, without query.
27. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Luisa,
Thank you for your review.
We're so glad you've enjoyed your Larizia experience! :)
-Rachel.
5 ⭐️ Service
The delivery time and price was brilliant as was the return process and refund. On this occasion the purchase wasn’t for me but I would highly recommend this company for their service and products.
25. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Michelle,
Thank you for the review.
We're very glad you've enjoyed your Larizia experience.
-Rachel.
Arrived on time and good quality.
Arrived on time and good quality.
Excellent customer service when I asked questions.
18. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Slim,
Thank you for your review.
We're happy to hear that you've enjoyed shopping with us and that we were able to assist with your queries.
-Rachel.
Great price and very quick delivery
14. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Martin,
Thank you for the review.
We're happy to hear you've enjoyed shopping with Larizia.
-Rachel.
Fabulous shoe
Fabulous shoe, great price! Beautifully packaged and very timely delivery
17. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Kelly,
Thank you for the review.
We're glad you've enjoyed shopping with us.
-Rachel.
Delivery was quick
Delivery was quick! The trainers were in perfect condition. It was more than expected.
11. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Taylor,
Thank you for your review.
We're very glad to hear you're happy with your Larizia shopping experience!
-Rachel.
Awesome service !
Very impressed at how quick I got my order and I live in Canada !! Like 4 days!!
12. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi,
Thank you for the review.
We're very happy to hear you've enjoyed shopping with us and with how quickly the item arrived!
-Rachel.
Ordered wrong size by mistake
Ordered wrong size by mistake. This was put right with minimum fuss.
6. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Stephen,
Thank you for your review.
We're glad you've enjoyed shopping with Larizia and that we could resolve the size mistake for you.
-Rachel.
Excellent and fast response
Excellent and fast response! Very happy customer with cute new shoes!!!!
3. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Cathy,
Thank you for your review.
We're very happy to hear you've enjoyed shopping with us and that you're happy with your new trainers!
-Rachel.
Amazing bag and fast delivery.
17. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Saloomys,
Thank you for the review.
We're glad you've enjoyed shopping with us and that you're enjoying your new bag.
-Rachel.
Speedy delivery and pricing very…
Speedy delivery and pricing very reasonable
29. december 2022
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Jeanette,
Thank you for your review.
We're glad you've enjoyed shopping with us.
-Rachel.
My recent purchase and the after care…
My recent purchase and the after care from your customer service team has been excellent. I initially made enquiries about returning my item and this process was explained to me fully by the customer service team. I would recommend purchasing from this company.
11. januar 2023
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Gary,
Thank you for your review.
We're very happy to hear you've enjoyed shopping with us, and that you found our process easy to use.
-Rachel.
Exactly what I was searching for.
Wide selection of products.
Ordering was quick and easy.
Delivery was fast, free and on time.
Packaging was simple but elegant.
I’m coming back.
5. januar 2023
Besvarelse fra Larizia
Hi Steven,
Thank you for your review.
We're glad to hear you've enjoyed shopping with us, and we look forward to seeing you online with us again!
-Rachel.
I’m trying to return an item but am…
I’m trying to return an item but am finding this virtually impossible. I arranged on line for the courier to collect it. The courier did not attend, no explanation, nothing. I’ve rescheduled another collection and sent a message to the courier company you use . Again, no response . This would definitely put me off buying from this company again!
2. januar 2023
Besvarelse fra Larizia
Hi Gary,
We're sorry that you've been struggling with your return.
As I mentioned on the phone, we do use a return courier that collects, so I'm unsure exactly how you've tried this with DPD.
Please follow the steps in the email I sent you to return your item.
Your return will then be processed within 2 days of us receiving it back from the return courier.
Please don't hesitate to contact me either by phone or email if you struggle at all with the return process.
-Rachel.
Besvarelse fra Larizia
Hi LJ,
Thank you for your review.
We're glad you've enjoyed your experience with Larizia.
-Rachel.
Perfecto
El producto era exactamente el que compré, llegó rápido y en perfectas condiciones.
Superb!
5. december 2022
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Marta,
Thank you for the review.
We're glad you've enjoyed shopping with us and that you're happy with your boots!
-Rachel.
The yoga mat was a Christmas present…
The yoga mat was a Christmas present and very favourably received. Can't give the extra star due to the problems with delivery, which were down to the haulier employed.
19. december 2022
Uopfordret anmeldelse
Besvarelse fra Larizia
Hi Valerie,
Thank you for your review.
We're glad you've enjoyed shopping with us and that the gift was received well!
-Rachel
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.