Lancashire Lighting Anmeldelser 

The carriage charge was expensive, the item took a long time to arrive, the item is not as displayed on the website and help function wasn't very helpful.

Easy to order.
Item delivered on time.
Item packaged really well, and was good quality.

My purchase arrived within a few days of ordering. Very well packaged as stated on the box fragile . More than pleased with my purchase

Promt service and delivery would recommend

We placed our online order on a Monday and it was delivered two days later in the advised time slot -GREAT. Unfortunately the light assembly was slightly faulty but it only needed a short phone call and a replacement was arranged for two days later. This came on time and was installed within 24 hours. WE ARE VERY PLEASED WITH OUR NEW LIGHTS AND THE EFFICIENT, FRIENDLY SERVICE.

The light I ordered initially came really quickly but upon opening it I found that a significant glass element was completely broken. I contacted Lancashire lighting immediately and got an initial response but have had no further communication from them since, despite sending emails and questions. It has been a week since they gave me any information and I have no idea what is going on with a replacement piece or if I should push for my money back. Very frustrating. Due to this I am Not sure they are very organised or trustworthy.

Prompt despatch of our 2 lamps and excellent packaging. Some self assembly but very simple. Very pleased with our purchases.

They were really helpful when I needed to amend an order following a conversation about the product I'd ordered. The new order arrived very quickly and, given the fragile nature of the glass shades they were really well packed and there was no damage.

Great service prompt delivery and the light looks fantastic

Been sent this link twice, contacted customer service 3 times and still waiting for a response as to where my order us. Hopefully I get a reply soon and recieve my order 2 weeks after ordering a 2 day delivery item

I ordered a £200 ceiling light on the 12th sept 23. The ordered stated 2-3 days delivery no sign of the light! I contacted Lancashire lighting direct on 3 separate occasions and was told they would get back to me still waiting and to make the matter worse they have asked me on 2 occasions to rate the product I never received. I have never experienced such poor service.

Helpful website. The product was as described.

Lovely product, accurate description, good delivery. Far too much packaging requiring customer driving to another retailer - also plastic tape.

I ordered a pair of light fittings online, truly happy with my purchase, I then received a phone call from LL to say I had not ordered the accompanying fittings for the said purchase which would render it unusable, much appreciated.
The only thing I would suggest is that both the clustered light and fittings should truly be sold together as a set.

Took my money but never delivered. PayPal had to step in and retrieve my money.

Delivered within 24 hours well packaged. Light looks fantastic.

Reasonable price, fast delivery and excellent customer service. I forgot to input new customer discount code when checking out. I have sent an email to ask for the discount. After a few days, the new customer discount was paid back to my card.