ordered and paid for engine and gearbox in February gearbox faulty so not sent STILL WAITING FOR REFUND AFTER DOZENS OF PHONE CALLS AND EMAILS
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The items purchased were described in detail on the listing including one critical dimension that other sellers ignored. Whilst the cost per unit was higher than I was comfortable with, this was the o... Se mere
Have bought before from Lancashire Lighting, but still checked for competitive price. It turns out they were the cheapest for this item, so I ordered from them again. The two lights ordered were well... Se mere
Twice I’ve been sent the wrong fitting, a no hole celling rose instead of a three hole celling rose. Their phone line doesn’t work and they don’t respond to emails, absolutely awful, don’t buy from th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Lancashire Lighting, your one stop online lighting megastore bringing you high quality lighting at discounted prices. We are one of the most well-known and reputable lighting wholesalers in the UK. We are a small family-run business who operate on a national scale. You will find a wide selection of products for the home and garden all at discounted prices. For the past 70 years we have been supplying lighting to high-street retailers and the general public. We have accounts with all leading lighting manufacturers such as: Inspired Lighting, Dar, Diyas, Mantra, Searchlight, Eglo, Endon, Philips plus many more.
Kontaktoplysninger
2,7
Under middel
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The wisteria wall lights arrived well…
The wisteria wall lights arrived well packaged, they really are beautful and exactly what I was after.
The only reason I haven't given 5 stars is because the communication from the retailer was not that good. After several different methods of trying to get in touch for an update non of which were responded to, I did eventually get through to a person on the phone who said they would contact the warehouse and a day later I received a delivery notification for 24hr delivery. From purchase to delivery it took 7 full working days, not the anticipated 2-3 working days. so consider this if you have got an electrician planned. Other than that ordering on the website was very easy and I'm really pleased with my purchase.
22. april 2024
Terrible service
Terrible service. All attempts to communicate with you either written or by phone are ignored.
Avoid. I am still waiting for my order to be delivered…in silence.
Terrible company.
Further reply from Lancashire Lighting. Thankfully PayPal are more responsive and received refund from that direction. No I am not waiting for either a delivery or reply from Lancashire Lighting. I tried several times contacting you where my order was via phone (constant answerphone that nobody bothers to reply to) and several emails. Zero communication. Not difficult but made difficult by lack of or inadequate staff.
18. april 2024
Besvarelse fra Lancashire Lighting
Hi,
I noticed that you opened a PayPal case requesting cancellation of your order, which we have processed. As a result, you have been refunded. I'm unsure why you might still be expecting the order. Could you please confirm if everything is clear on your end now?
Items in stock/ordered/delivered as…
Items in stock/ordered/delivered as quoted/happy customer.
15. april 2024
F A N T A S T I C
Coniston crystal luminaire table lamp I have purchased the ceiling fitting Table lamp And I am now waiting for delivery of the matching floor lamp Lit or unlit these lamps look beautiful A little bit of “bling” Excellent delivery service and after sales if needed So glad I choose these lamps and company to buy from
Well done everyone!
13. april 2024
Efficient service and excellent product.
10. april 2024
Three (3) Stars
Three (3) Stars , but my rating could have been Five (5) !
We paid £9.00 for next day delivery and lamp arrived a day later than expected .
18. marts 2024
Excellent all round
6. marts 2024
Fantastic service start to finish👍👍
Ordered 2 Mantra KAZZ lights from Lancashire lights. Dispatched and arrived with 48 hours. Packages were packed securely for delivery. Simple process from start to finish. Thank you Lancashire lights.
11. marts 2024
Reasonable price but not so sure about…
Reasonable price but not so sure about offer ends slogan. Not so sure on keeping the customer in the loop on delivery. Bearing in mind l nevet spoke to anyone the robot ordering went well.
12. marts 2024
Item not arrived yet
20. februar 2024
Besvarelse fra Lancashire Lighting
Hello,
Thank you for bringing your concern to our attention regarding the claim of 'item not received.' Upon reviewing the tracking information (C00HHA0463282468) provided by Evri, it appears the item was successfully delivered and signed for by you. Could you please confirm if there has been a misunderstanding or if the information is incorrect?
Best regards.
Recieved a faulty item
Recieved a faulty item, no answer to my emails with picure as proof of fault. Called three times now and promised arrival, oh hang on not sent...I'll call you back...no call.
Don't use this company!
17. januar 2024
Uopfordret anmeldelse
Great service, great products
We've purchased several items ove rthe past couple of years from Lancashire Lighting and the service, the delivery and the products have always been excellent
6. januar 2024
I was happy enough with the service but…
I was happy enough with the service but not the actual lamp shades. I like the colour but these shades are not well made. The fabric looks blistered or maybe un-ironed and that is disappointing. Also the room is darker with these shades because of the pleats.
2. februar 2024
Satisfied customer
Clear website descriptions/dimensions. Delivery in promised timeframe
20. januar 2024
Shoddy service
Placed order and received no order acknowledgement. Tried calling a few days later and left a phone message. No call back. Tried livechat the following day and was told my order would be delivered the following Wednesday. That was 5 days ago. Left another phone message. Still no reply. Have since been asked for a review - TWICE! So here you go....pretty shoddy. Any chance of my order arriving and if not, can I have my money back please? Is anybody there?
10. januar 2024
Besvarelse fra Lancashire Lighting
Thank you for your feedback. Upon investigation, I've confirmed that the parcel was indeed delivered and received with your signature. For your records, the tracking number is SP8726757, and the delivery was facilitated by Parcelforce. Could you please confirm if you have received the light?
Buyer beware
How can you write a review when the product hasn't been received. I ordered light fitting on the 28th December 2023, according to the website it claimed to be in stock. I rang the company 6th January 2024 and was told they would ring back after speaking to the warehouse, the young man did ring back and told me the light would be with me Tuesday 9th, it was a no show, so rang the company again to be told the same story only this time I didn't receive any call back. I have since e-mailed and told them I want to cancel my order and expect an immediate refund, if no refund is forthcoming I will contact my bank. As of now the light fitting in question shows it is in stock!!!
28. december 2023
great product at a really good price…
great product at a really good price and arrived the next dat
18. december 2023
Dette er Trustpilot
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