Lamonaspares Anmeldelser 953

I still haven't got the part, I called the contact number and was told I had to email. I emailed and all I know is the part has been dispatched. I don't know when I will get it. Can anyone tell me when I will get it please?
It is very hard to wash clothes when the door handle is broken.

Dreadful service followed by minimal customer service, delayed delivery with no explanation and nameless customer service response

If I could give a zero stars, that would be more than I would want to give. Dreadful communication. I waited 2 weeks for my order and when it arrived there should have been 6 pieces, only 1 piece arrived. Still waiting for the remaining pieces. No communication and no order acknowledgement. I also bought an intergrated freezer from Lamona, that was total rubbish. Replaced it 6 months later with a neff and that works perfectly.

Had nothing but problems with Pacifica engineers had oven repaired 5 times in the end Howdens replaced whole unit

Excellent service

I will not put negativity I am really not happy please contact me on the my phone number I do need to talk to a representative please Paul Morgan

After paying almost £7 for postage it took 2 weeks for my order to be delivered. Not very impressed with the service

Website is poor, have to return to search page for every item. The whole purchasing part was tedious. Parts didn’t fit, they were also supplied by third party. Returned items and not heard a single word. No way of tracking progress.

Fridge freezer has broken , had engineer out and confirmed it was broken 🙄 he said I would hear from someone within 48 hours, 5 days later I call to be told I have to call the depot to arrange a replacement, which I did , got told someone would be there on Thursday morning, get a call from depot at 11:55 to say it will be next Tuesday, I’m not holding my breath

We received only 2 of the 3 parts ordered which I have reported but not received a response.

Smaller draw is wonky. The other draw is the wrong size - my fault.
Expensive.

I’ve ordered a pair of oven Telescopic side rails But received 2 left hand side ones 6emails later I’m no nearer getting the opposite one I would have thought that was not to difficult

Very good so far they act quickly they polite and helpful always on time

Engineer was good
Terrible service in getting him here
Told didn’t have parts once Howdens got involved things improved

The job was completed, but the problem persists.
Not a very good experience.
Now, when I am trying to raise another ticket for the same issue.

The issue with the door was explained. The engineer was friendly and helpful

Prompt fixing of the product that shouldn’t really have broken in six months

Came within time frame given. Very polite. Got in with job. Explained what the problem was and resolved it.