Dangerous product almost causing a house fire, 20 days later still unresolved and only offering to replace a plug, nevermind the damage caused! Give timelines they don’t stick to and little customer... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cannot praise this company highly enough. I had an issue with my induction hob, the help desk person was a dream to speak with and promptly arranged for an engineer to visit. The engineer c... Se mere
Virksomheden har svaret
I needed to replace the motor on an old built in extractor. The whole motor assembly was inexpensive, I pre-ordered the part. I had great email updates, arrived by post and it worked. Some minimal... Se mere
Virksomheden har svaret
The engineer arrived on schedule. The problem didn’t present itself clearly but the engineer made a few adjustments and said we could call him back at any time if the problem persisted. The alarm b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om The CDA Group Ltd.
Skrevet af virksomheden
British heritage since 1991
Founded in Nottinghamshire, England in 1991, CDA have built a reputation for affordable, stylish, ingenious and award-winning kitchen appliances that consistently deliver great results. Our British heritage remains strong with a Nottinghamshire head office and a local workforce.
Customer care
We have our very own UK based Customer Care team at our Nottinghamshire head office, made up of highly knowledgeable and experience people on hand 6 days a week to support you throughout the lifetime of your product. We are proud that our service teams pursue continuous improvement, with independent reviews from genuine customers closely monitored and feedback actioned, with the goal of always delighting you, our customer.
Ingenious products
CDA products are designed and tested by a team of some of the UK’s most experienced appliance experts, drawing inspiration from around the world to create products exclusively for British and Irish kitchens.
Quality and warranty
Our products are subject to stringent quality controls with our on-site testing laboratory ensuring only safe, reliable products are brought to market. This confidence in quality is backed by our free 5 year parts and 2 year labour warranty to give you complete peace of mind.
Kontaktoplysninger
The CDA Bulding, Harby Road, Langar, Nottinghamshire, NG13 9HY, Storbritannien
- 01949 862012
- customer.care@cda.co.uk
- cda.co.uk
4,0
God
7 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lucky to be alive. Dangerous
Dangerous product almost causing a house fire, 20 days later still unresolved and only offering to replace a plug, nevermind the damage caused!
Give timelines they don’t stick to and little customer care. Buy elsewhere and potentially save your life if not a load of hassle!
22. april 2026
Stay very clear of dishwashers
Stay very clear of dishwashers - for 2 years now we have had problems and we are onto our 3rd dishwasher that they have replaced because of warranty. The biggest problem is once the dishwasher dies, you are looking at about minimum of 4 to 5 weeks for all the admin to run through the process to get the replacement dishwasher.
7. april 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Quick call out
The arrangement for an Engineer to call was excellent.
Due to the nature of the problem he could not inspect the wine cooler as he could not get his hand inside the unit as the opening was to small.
Hopefully it will be O.K.
15. april 2026
Besvarelse fra The CDA Group Ltd.
Good Afternoon Kathryn,
Thank you for your kind feedback, i will share this with our aftercare team.
If you require anything further please do contact us on 01949862012.
Great service
Great service
Delivery was on time
Would definitely use again
29. april 2026
Uopfordret anmeldelse
Besvarelse fra The CDA Group Ltd.
Good afternoon,
Thank you for your feedback, this is wonderful to hear.
Very bad experience,
Very bad experience,
My oven broke down on 10th April, after 17 months of use.
First appointment for engineer 22nd April, I took day off work, after 7min in the house he said no part have to order. Next appointment 13th May.
Discussing more than a month without oven.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra The CDA Group Ltd.
Good afternoon,
Thank you for your feedback.
I'm sorry to hear of your experience, your comments have been noted & fed back to the relevant teams. I can see you have spoken with us & the visit has been changed to tomorrow.
If you wish to discuss this further please do contact us directly on 01949862012.
Eventually an Excellent Job Well Managed and Executed
The heating element failed before the end of warranty, but after the free labour guarantee. The pre-paid engineer's appointment was well over a week from when the booking was. Understandable I guess. No doubt the engineer is in high demand servicing a huge area and is extremely competent and personable.
All in all an excellent service from the detailed determination of which model through to the arrival and departure of the engineer.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra The CDA Group Ltd.
Good Morning John,
Thank you for taking the time to leave us such a kind review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience.
The engineer was friendly and punctual
The engineer was friendly and punctual, he replaced the faulty part within ten mins.
Very happy with the service I received.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra The CDA Group Ltd.
Good Morning,
Thank you for your feedback.
It is fantastic to hear of your positive experience with our engineer.
Great service and resolution
Graham attended to resolve our issue. He was polite, friendly and knowledgeable. Sorted the issue very quickly for us. Fantastic service all round.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra The CDA Group Ltd.
Good Morning Chris,
Thank you for your feedback, its wonderful to hear you were impressed with our service & that our engineer Graham was able to solve the issue in a quick & friendly manner.
I cannot praise this company highly…
I cannot praise this company highly enough.
I had an issue with my induction hob, the help desk person was a dream to speak with and promptly arranged for an engineer to visit.
The engineer contacted me to confirm the issue so he my order the correct parts, he arrived as arranged, was an expert at his job, was personable, tidy, and courteous.
And CDA didn’t charge for any of this.
I’ll be a lifelong customer of theirs now.
24. april 2026
Besvarelse fra The CDA Group Ltd.
Good Morning,
Thanks so much for your kind review.
We’re thrilled to hear of you’re experience, I will share this with our team who looked after you.
Professional and quick
Professional welcoming and quick to locate tgr problem and replace the part
27. april 2026
Besvarelse fra The CDA Group Ltd.
Good Morning Aletha,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback.
It took 3 engineers to realise that our…
It took 3 engineers to realise that our brand new freezer which didn’t work properly from day 1 has it had a gas leak
1. april 2026
Uopfordret anmeldelse
Besvarelse fra The CDA Group Ltd.
Good Morning,
Thank you for the feedback, I'm sorry to hear of your experience.
I have contacted you via Trustpilot to request further information so I can look into this.
Friendly staff
Friendly staff, great customer service. I was able to register my appliances with ease and an engineer was arranger quickly when I had an issue.
24. april 2026
Besvarelse fra The CDA Group Ltd.
Good Morning,
Thank you so much for the wonderful 5* star review, we really appreciate it your kind words.
Freezer was faulty engineer could not…
Freezer was faulty engineer could not fix the freezer. Was offered the same freezer again but they would not fit or take the old freezer. Would not recommend
22. april 2026
Besvarelse fra The CDA Group Ltd.
I am sorry that you did not have a good experience with us. Unfortunately your appliance is out of warranty so we were only able to offer you a discounted replacement on a delivery basis only.
Very nice friendly engineer and work…
Very nice friendly engineer and work carried out quickly
Only think which upset me a little he just put is tool bag and then placed oven door on top of our quartz work top
With it costing us over £5000 was slightly annoyed he just assumed it was a place to place is tools
Just glad there was no damage caused
22. april 2026
Besvarelse fra The CDA Group Ltd.
Good Morning Sean,
I am sorry about the engineers tool kit. I have forwarded your feedback to the engineer and his Manager.
Booked appointment through a
Booked appointment through a. Agency as CDA engineer off sick agency staff brilliant
24. april 2026
Besvarelse fra The CDA Group Ltd.
Hi Dawn,
I have passed your feedback to ANS our Service Partner who are so pleased that the service was so seemless for you.
Allan was on time pleasant and focused…
Allan was on time pleasant and focused on the work required to have our fridge/freezer repaired and it was up and running properly once the problem part was fitted and reassembled.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra The CDA Group Ltd.
Hi David,
Allan our Service Partner engineer will be thrilled with your feedback. Thank you.
Very efficient service.
21. april 2026
Besvarelse fra The CDA Group Ltd.
Thank you for sharing your experience of CDA with us.
From start to finish I had a brilliant…
From start to finish I had a brilliant service, assigned one person to deal with the case, which was really helpful instead of having to re explain. Kept me informed and engineer arrived, fixed the oven and I am very happy with the service received.
24. april 2026
Besvarelse fra The CDA Group Ltd.
Hi Karen,
Wonderful compliments . Thank you so much for taking the time to post a review.
I needed to replace the extractor motor
I needed to replace the motor on an old built in extractor. The whole motor assembly was inexpensive, I pre-ordered the part.
I had great email updates, arrived by post and it worked.
Some minimal instructions would of helped but I worked it out, cut back the wire connectors to suit and working perfect.
Better than buying a new one and re-tiling the kitchen.
21. april 2026
Besvarelse fra The CDA Group Ltd.
Hi Graham,
I have passed your feedback to Lucy our Case Handler who will be very pleased.
Oven Clock repais
The Engineer kept me informed and arrived on time and did the work quickly
23. april 2026
Besvarelse fra The CDA Group Ltd.
Good Morning Alan,
Darren the engineer that looked after you will be delighted with your comments . Thank you
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.