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Kugans Anmeldelser 

445
•
TrustScore 4.5 ud af 5

4,4

Supermarked
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Brilliant experience and relieved to find an online store for desi groceries as where I live there is nothing! They stock my favorite brand of rice which is even difficult to get in London so thank yo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Wide selections of items to choose from. User friendly to order online. Prompt customer service responses. I have placed orders 3 times and find it very comfortable. They were all completed with nex... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Appalling courier service (APC) took 3 days to deliver despite being given a 2 hour window which kept going backwards until 6pm for 2 days on the trot. They were clearly running out of time to delive... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered frozen samosas, and was very skeptical. However they came in excellent packaging, properly insulated with ice packs, were still frozen when I got them. They were delivered via over night del... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Supermarked
  2. også i
  3. Asiatisk købmand
  4. Købmand
  5. Nærbutik
  6. Online markedsplads
  7. Udbringning af dagligvarer

Skrevet af virksomheden

Welcome to Kugans online supermarket! We are an international online supermarket, with a variety of diverse products ranging across Sri Lankan, Indian, Pakistani, Bangladeshi, and European cuisines. With an extensive range in products, at competitive prices, Kugans are your one stop shop for all of your Asian grocery needs. We offer free next day delivery across the UK for orders placed by 12pm Mon-Thu and over £49

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

445 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(445)

8 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Good service

7. februar 2023
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

Good price

Good price, fair P&P and quick delivery.

1. februar 2023
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

Delivery as promised

Delivery as promised, refund for unavailable item immediate

27. januar 2023
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

Will buy again

Good and trusted service. Fresh produce. Helpful customer service.

27. januar 2023
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

I ordered frozen seafood

I ordered frozen seafood, everything will be ok, delivery was made next day. I am satisfied with quality

29. december 2022
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

I ordered some very important herbs and…

I ordered some very important herbs and ingredients after Christmas for New Year party . Somehow there was an anomaly with my billing address and delivery as I was away from home . My order was cancelled more than once . I got in touch to say how important it was and they made sure it arrived in time dispite the very diifficult time of year . All exceptional.
I highly recommend this exceptional
company not only for their service but also the exceptional ingredients . Brilliant . Thank you !!

27. december 2022
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Besvarelse fra Kugans

Dear Laura,

Thanks a lot for your valuable feedback. Even though there was very less possibility on delivering your order before new year eve, as it was more important to you we tried our best and delivered it on time. Your satisfaction is our priority. Kindly suggest us to your friends & family members. Keep in touch with our team when you need further assistance in future. Team Kugans is delighted on your happiness.

With lots of Love & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

Quick service

Quick service. Deliver on time.

4. januar 2023
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Bedømt til 1 ud af 5 stjerner

I have ordered one week ago through…

I have ordered one week ago through online but still have not received my parcel. (I got a message as refused items but no one called me or approached me ).

They have not answered properly my call and they asked me to call back after 1 hours instead of answering me.
Also online chat is not working properly (I got reply after one hour).

30. december 2022
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Besvarelse fra Kugans

Dear Rajendran,

As mentioned in your review we never told you that you refused the items. The delivery was done by third party delivery service (DPD). They tried to deliver the parcel and they marked as recipient refused the parcel. When we get to know this one of our team member reached you and talked with DPD to redelivers it. But, as your parcel contained perishable items DPD disposed it and asked you to reach us. When you reach us it was our non-working days (Christmas & New year) but one of our team member always got in touch with you and agreed to place a new replacement order and created one for you. The replacement order number was #12664. After coming back from the holiday our team have arranged the dispatch of the order and the delivery was done on (05/01/2023). In kugans our customer satisfaction is our prime concern. In order to satisfy you with our product and services we did all the possible things from our end. If you need any further assistance in future feel free to reach us at hello@kugans.com.

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

Quick delivery good selection

Quick delivery good selection
Reasonably priced good communication will purchase again thank you

3. januar 2023
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Bedømt til 4 ud af 5 stjerner

I like this shop

I like this shop. It has good range of eastern food products. Delivery is teliable

3. januar 2023
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

The service provided was excellent

The service provided was excellent from beginning to the end. Goods arrived quickly and very well packaged. Will definitely use again.

27. december 2022
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

excellent and quick

product and speed of delivery

31. december 2022
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

All good

All good, fast delivery

3. januar 2023
Kugans-logo

Besvarelse fra Kugans

Dear Maria,

Happy new year to you & your family. We are sorry for the inconvenience caused to you. Whenever you have an issue with order please let us know via email at hello@kugans.com. We hope one of our team member got in touch with you regarding this issue and it was sorted. If you need any further assistance feel free to reach us at hello@kugans.com

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

Delighted with my order,a joy to have a…

Delighted with my order,a joy to have a fresh produce and a service delivering right to your door,cannot fault this,Thank-you 😀 😇

7. december 2022
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Bedømt til 5 ud af 5 stjerner

FRESH VEG

EXTREMELY FRESH VEG VERY GOOD QUALITY 100% RECCOMEND AND SUPER FAST DELIVERY

3. december 2022
Kugans-logo

Besvarelse fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.

Thanks & Regards,
Team Kugans

Bedømt til 4 ud af 5 stjerner

Easy to use

Ordered the juice cartons, and collected them promptly
Only issue is why are they limited to only 3 cartons per order?!

1. december 2022
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Besvarelse fra Kugans

Dear Customer,

Hope you are doing well. Due to high demand and less stock availability we have limited the number of cartons. If we restock bulk quantity in future we will remove the product limit. Also, if you need any further assistance in future feel free to reach us via hello@kugans.com

Thanks & Regards,
Team Kugans

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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