KontrolFreek Anmeldelser 

Website satate 48hr despatch, with 3-5 day delivery. Ordered 19th Oct, had to email twice(after 1st they said they couldn't find my order so i had to send order screenshots) before getting despatch email 28th, but no tracking availability for further 24/48hrs!!! How much longer if i hadn't emailed..
Bought for a present on 27th.. looks like he MAY get them by bonfire night(5th Nov) if we're lucky! We'll be looking at nearly 3 weeks for delivery

Had an issue with a delivery (UPS's fault) and they were very helpful and diligent in resolving the issue. Great products and customer service!

They helped get my order taken care of when I had made a mistake, took their time and patience with me, and helped get their products to their customer in a kind and helpful way

There was a mix-up in my order and I received the wrong product. All I had to do was simply send them an email and they fixed the situation immediately. I didn’t even have to send back the wrong item. Thank you so much! Excellent customer service and super friendly!!

Been using KF gear since probably 2023. I have thumbsticks, HDMI cables, charging cables, and their ethernet cable. Would get them from GameStop, then Amazon, now straight from KF. This issue left me without my purchase, but Mirko and the support team went outside of what could have happened and allowed me to receive another set when the delivery company took to the wrong address which could have easily been written off as my address since the doors look the same. Thank you to KF and your team.

Helena was amazing she took care of my warranty claim and got me a new set of rings on their way after a very easy and brief receipt reply, great and easy customer service

Had some trouble on my order. Support team went above and beyond to help and assist in most ways possible! Gear I got was also fantastic when finally used and was worth the wait easy 10/10 on my scales! I do wish the Ps5 sticks had a little more grip since I get some sweaty hands 😂

Great customer support and great products thats enhanced my control.

The product overall was really nice quality, the price was great and I had an issue that happened through the mail, I reached out and a nice worker named Alicia was really helpful, she was polite and had really good customer service.
Will be buying again :)

They took my money and never sent my item. I have emailed multiple times. With no luck. They keep saying they are sending it and we have yet to receive it. Do not use this company!!!

After accidentally placing an incorrect order, Customer Service was able to quickly correct my mistake and offer me a quick refund to then purchase what I had wanted to purchase initially. Customer service agent was very supportive and kind, nothing but a positive and great experience!

Great product and amazing customer service. I had an issue with my order and it was resolved right away.

I had some issues with the delivery of my item but was able to get sent a replacement! The customer service is amazing.

Overall they have great customer service, I ordered some precision rings and joystick precision sticks and after a week I saw that they hadn't shipped after a whole week, so I contacted them and told me that they were out of stock and over the next 2 days they were updating on whether they had the shipment or not but they did have it and ended shipping it as soon as they could. So other than that everything was great!

Love the product and the price

Alicia was very helpful, I accidentally put the wrong address on a shipment. She was quick to the problem telling me within a day that she updated the address for me. Great costumer service!

Excellent customer service.

Very quick response; the team was truly courteous and efficient. My issue was addressed immediately and resolved without any hassle.

You can tell they really go the extra mile to help customers and find a solution quickly, which is becoming quite rare these days.

I highly recommend them 👍

I have ordered several items at this point. Fantastic quality and use them all religiously. The reason I had to leave the 5 stars and a comment, was all due to a fantastic Customer Service Manager by the name of Alicia. Alicia helped me out immediately on a situation where I dint receive my item and it was shipped back, she took wonderful care of me and in minutes it was all squared away. Come to find out it was a mishap on my end and she still was extremely helpful, super polite and she even gave me a little discount code. I had to use it immediately to show more support. Great products and even better customer service! 5 Stars.

Had an issue with expedited shipping. They were incredibly fast responding to my concern and we got it resolved. Have bought several products from them in the past, and they’re always quality.

Had a delay in order and they sent me a gift. Stellar customer service. Industry standard gaming accessory enhancements.