The company has great in-store and online customer experience strategy. The store staff is trained in providing great service and walk you through everything. They are very helpful and don’t mak... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
TLDR: One pair our of Five had a seam start to come apart. I reached out and Shamita helped me replace the defected item without any issues. I ordered my first pair of Knix products last ye... Se mere
Products are great, but customer service is horrific. There are no humans. Live chat is AI (and not even a good one), and if you ask for a human agent it asks for your email address and then says "no... Se mere
Virksomheden har svaret
I tried Knix underwear and fell in love a while back. They replaced Victoria's Secret. The fit and quality is awesome & I won't wear any other leak proof underwear, I'm a lifetime customer.
Virksomhedsoplysninger
Skrevet af virksomheden
Knix makes amazing wireless bras, period proof underwear, sports bras, loungewear and more. Designed with your comfort in mind.
Kontaktoplysninger
600-179 John Street, M5T 1X4, Toronto, Canada
- 1 (647) 691-5544
- info@knix.com
- knix.ca
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I purchased two bras from Knix at the…
I purchased two bras from Knix at the beginning of the year. The side bone on one side has bowed out so much that it looks terrible and I can only wear it with really loose fitting tops. I paid almost $70.00 each for these bras and quite frankly I think they're crap. I will never buy another one! Beware.

Besvarelse fra Knix
Do not recommend.
I purchased two pair of the tween sleepover period underwear and ended up throwing them out because the fabric is entirely unbreathable, which is a health concern for underwear. These are such high, shine polyester that don’t allow air flow. I bought these because I liked the language in the adds. I was so disappointed that we ended up throwing them out. Something I have never done with new clothes before. I didn’t want to pass them on because I don’t think people should use them. The lack of breathability in the fabric is unhealthy in underwear. I do not want my tween to get use to this. This is setting up for yeast infections and unhealthy hygiene - the fabric, not period underwear. There are so many other brands that do this better. I will not go for the cheap alternative again. I do not recommend this company. I regret my purchase. Also they do not do refunds, only credit. So it was money lost.

Besvarelse fra Knix
Got it for my daughter—she loves it
Got it for my daughter—she loves it. Says it’s comfy and fits great. I’m just glad she’s happy with it.
Phenomenal company!
Phenomenal company!
Amazing product and customer service is second to none! Above and beyond
Shout out to the team at Sherway
I wanted to take a moment to give a big shout out to the team at your Sherway location. Last night, I had an incredible experience shopping for new bras, thanks to an exceptional sales associate who assisted me.
While I regret not remembering her name, she stood out clearly as a senior team member-compassionately and patiently guiding new staff while simultaneously helping multiple customers. Her professionalism, warmth, and knowledge made what can often be an uncomfortable shopping experience for someone with my body type feel easy and positive. She truly went above and beyond... People like her make all the difference.
Had the pleasure of shopping at Southgate
Had the pleasure of shopping at the Southgate store in Edmonton,Ab on the evening of May 28. I was greeted with a warm smile and a “Hello”. The Associate introduced herself as “Parm” and asked if I needed any help. It was probably the lost look on my face that gave it away. I explained to Parm what I needed. Parm inquired if I knew what size I was. Being unsure, Parm took my measurements and based on what I told her I was looking for then recommended two different styles of bras. After trying both styles on I decided I needed two of each. Without a doubt this was the best service I have ever received in my 69 years. Associates like Parm make shopping easy and enjoyable.
Happy with my Purchase
I’ve used Knix products for over ten years. I purchase their leakproof bottoms and overall very happy with them. I’ve tried other period product brands and none are as comfortable as Knix. I recommend them.
Love them
I’ve tried Knix underwear recently, which I loved, so I decided to buy a couple of their bras. They’re more expensive than I’m used to, but the quality and fit is amazing. In this case you definitely get what you pay for and then some.
Items too small NO REFUNDS!
The items I ordereed were too small! NO Refunds- they stole my money!

Besvarelse fra Knix
Finally! Im looking forward to going to the pool!
I need a bathing suit for an upcoming holiday. I haven’t bought one in years although I’ve tried on about a zillion. I kept seeing the ads for Knix and thought I’d give it a try and my new suit arrived today and not only does it actually fit me but it actually looks good on! FOR THE FIRST TIME EVER I’m looking forward to going to the pool on my holiday! 🙏🏼❤️ thank you Knix!
I couldn't be happier with the customer service!
I couldn't be happier with the customer service that I received from Knix. They went above and beyond for me when I found something that I ordered just wasn't working for me. The quality of the products are great and I will be ordering from them in the future. If you are considering ordering from Knix, go ahead, they are a quality Canadian company who will support you if your purchases aren't working out for you.
I am thrilled that Customer Service saw…
I am thrilled that Customer Service saw it through to ensure I was happy with my purchase. The material of their items are amazing and super comfortable.
Excellent produits et service à la…
Excellent produits et service à la clientèle
Livraison rapide
Merci
Maude
Authentic Product and Customer Care
The product is wonderful. I have been a Knix customer for 6 years and have always found the product and customer care to be genuinely top-drawer (pun intended :). I recently had an issue with a return. My mistake, as it turned out, but when I posed this to customer service through the email channel on their website, I received a return email from a 'live' agent. I wasn't happy with the response, so I explained my dilemma and why I had made the mistake - because I didn't read the fine print. Again I received a live response and a personal solution that exceeded my expectations. I have had other experiences, such as a personal virtual bra fitting, that have been helpful as well. I find this company to be reputable, their product of excellent quality and customer care prompt and conciliatory. This is always my first and mostly my only stop in my search for quality undergarments. Proudly Canadian!
Bought the maximum hold sports bra
Bought the maximum hold sports bra. I was skepticalas I quite particular about the fit and function. I was surprised and honestly disappointed I hadn’t tried them sooner. The fit was great, function was perfect. I was looking for a High impact and strength kind of bra. Happy to say, Knix has what you’re looking for.
exchanging made easy
I chose the wrong style and they made it so easy to exchange it. They also offered to help me measure to make the proper fit. It was delivered very quickly and the product is very well made. I love it. Their customer service is excellent. More companies need to be the same.
The customer service is very terrible!
The customer service is very terrible!! I placed an order and had to make a return. They gave me my credit with a code, I have been actively seeking for support for two weeks via the chat and it always ask me for my info and that someone is going to get back to me. That’s all a lie!! No one has gotten back and they do not have a live agent available. I will never order from this company again.

Besvarelse fra Knix
Too expensive
I bought underwear from knix for travel, I’ve worn them 4x and hand washed 5x and hung to dry in hotel bathroom. I noticed one side kept slipping up, this morning I saw they were coming apart. For the price paid, this is unacceptable

Besvarelse fra Knix
Knix delivers stellar customer service.
Knix consistently exceeds my expectations with the caliber of their products. They have made me a loyal customer which reinforces my love for the brand. I've had a wonderful experience wearing the bras and have been continually impressed by their commitment to quality. In addition, I have consistently received outstanding customer service from Knix especially with the seamless exchange process which made my shopping experience stress-free.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







