Knix Anmeldelser 437

Trying to get a hold of this company is nearly impossible. You get an ai generated response that is totally unhelpful. It informed us that since the bras I purchased for my wife were on sale they are final sale. Even though they offer the same bra now at full price, it’s not as if these have been discontinued and are unavailable. They’re in unworn condition and now we’re stuck with 2 bras that don’t fit (we ordered according to their size chart, which showed us single digit sizes,who uses that sizing?) and now when you visit the site the sizing is in normal cup and band sizes. Would never purchase again or recommend that anyone else does. Total waste of money to get stuck with improperly sized products.

Extremely disappointed with the Wing Woman Bras. Very uncomfortable, do not fit even with measurements matching the website. I bought them on sale and I wish I could return them. I keep trying different models and have yet to find one which actually fits according to their size charts.

I purchased 3 bras and 2 of them were the scoop bra. I liked the wing woman bra so I kept that and when I went to the store they told me the scoop bras were no return/exchange because of the sale. The wing woman was also on sale but that's refundable. No where did it say final sale when I went to purchase the bras and now I have two expensive bras that are unwearable.
It was my first time purchasing from Knix and they didn't make it easy :(

Hello. When I made my purchase at Knix on Robson I was quite pleased I was told that if she doesn’t like them, or they don’t fit, even if she tries them on, you can return them for full purchase price. Two bras 36C.
Well when she opened the box she gasped, they were way too big. She’s actually 34B. I got it wrong. I said don’t worry dear, they have a great return policy. Nothing could be further from the truth.
Upon arriving at the store I was greeted by the associate and after telling my story, she asked if she tried them on. I thought this was odd. Of course I said no, as when she opened box, she knew right away they were much too large. She continued to process the return. At almost completion, she said what is you’re email address? I told her. Then expecting to have to swipe my card, she explained they have a new system and will etransfer my money in awhile. Not more than ten minutes after leaving the store they said that head office needs time to process the refund, and that I would have the money that week. On friday I called to tell them that I had not received the transfer. That was confusing to me as it should take all of one minute to send. I was then put on hold, and when returned, informed that etransfers are done on mondays, and I will have to wait till then.
Now monday. Today a new girl tried to tell me that I have to wait for them to process the etransfer. I said no, thats what they told me Friday. I have been more than patient, and polite, but now I am upset. I have never heard of such a return policy, but have been patient. But that has run out. I am very displeased and if you do not want this posted on you’re reviews, I suggest the money is returned by Tuesday Oct 7. If not it will appear on reviews the following day. Thank YouJames Ireland.
Its Wednsday Oct 8. As promised here is my unanswered review

I bought 2 bras and 1 pair of briefs last January. They have not even lasted a year before the stretch in all items stretched out, so they don't fit properly and the bra straps have gaps.

I machine washed in cold water with a gentle washing detergent.

I expected Knix to make quality long-lasting products given all the glowing reports about them. Underwear from other brands have lasted 4 years. I will not buy Knix products again.

Not leak-proof at all. I bought all versions of Knix for my daughter to wear along with her pads, hoping for extra protection, but they still leaked everywhere— during sleep and even at school and she was embarrassed. Very disappointing. Also, washing them is a hassle and quite unpleasant. I wouldn’t recommend these for reliable leak protection.

The first bra seemed easier to deal with. Bought a second one, but even after washing it is still very stiff and difficult to fasten. Not a good bra for seniors. Also with the second one the interior padding does not stay in place. It's almost as the bra has been made by a different manufacturer. I will look elsewhere next time.

Knix is a SCAM! Knix bras DON"T fit anywhere close to a normal bra. The bras are TERRIBLE. Knix MISREPRESENTS its return policy, stating "items cannot be returned if on sale". What they don't tell you is that if they send you a discount code & it's applied to your order, they will NOT REFUND A SINGLE PENNY. This is such a SCAM. I will never buy anything from Knix again. Additionally, it is impossible to contact any humans at Knix. Its an AI chat only store. .

Absolutely not accurate with their description with their flow rate or accuracy of what their underwear can absorb. I have zero idea as to how anyone wears these during their period or bladder leakage even purchasing their maximum absorbency underwear...they simply do not work past 2 tablespoons of liquid. Extremely disappointed with my $200 order!!!

I was fitted in store as was my mom. Both of us could not wear bras or panties as despite being fitted were much too big after one wear. I didn’t complain within 30 days, so no help from them.
My mom is smaller than I am so she gave me hers, and mine went to my larger daughter.
But I can’t even where my seconds from my mom as they are too large as well.
Very disappointing. Their sizing is bizarre and not accurate despite being “professionally” fit.

Every time I wear my knix bra it gives me a rash. Not worth the money

Although very comfy, they are on the expensive side as they fall apart a tad easily after 5-10 wears: the sides of the crutch area come unglued

Best customer service and support, ever. I’ve been buying Knix underwear for a few years now - it’s high quality. They really do care about their customers. They are ethical too, with a donation program and charitable fund.

Such a great experience! Honestly I never feel obligated to write good reviews but as it is a Canadian, woman owned brand, I really do appreciate it. I first started out with a small order and found the bras unbelievably comfortable. It does not compare to the ones made by men (for obvious reasons lol)
Only thing is, it’s expensive but for sure worth it! Especially with the free shipping I’ve received and even the student discount.
I will for sure continue ordering from them as well.

I bought 3 knix bras - two on sale and one regular price. I followed their fitting/measuring guidelines and came out to be a extra large. I HAVE NEVER been an extra large ANYTHING.
And the joke is, ALL BRAS WERE TOO TIGHT!!!
They allowed me to return one item and said the other two were final sale... NOT SO OBVIOUS IN THE ORDERING PROCESS. But sure obvious in the return email
And one bra had a rip in the side - though I never wore it. If they were a reputable company they would at least acknowledge my complaint, look into why a medium gal is suddenly a XL by their measurements, and even then can't fit into their produce.
SPREAD THE WORD!!! A rip off!! Check out Better Business Reviews too before you consider buying = just don't!

The best return experience I ever had! The website is easy to use. Will be using them again soon

This is not your bra for 30C days.
This is not your bra for sports.
NO ABSORBANCY.
Was golfing last Friday morning and the front of my shirt under the bra was completely wet.
Good support for fall and winter days only.

Quite frankly I'm super impressed with the quality and customer service of Knix. After a nightmarish experience with Shapermint, the experience i had with Knix was like night and day by comparison. The speed and efficiency of the shipping process was outstanding. The bra did not fit and they quickly(2 days) sent out another one which was not quite right and then they emailed back and forth with me one afternoon to assess the best bra and fit for me. Just absolutely outstanding service. Thank you Knix!

I’m updating my previous review. I had been really frustrated because I wanted to see if switching an item was possible immediately after placing an order online. Before I had a chance to explain what I was hoping to do, the whole order had been cancelled and one of the items was not available anymore. I was really frustrated because that wasn’t what I wanted and it made me not want to shop there anymore. However, the customer service really came through. They acknowledged the misunderstanding, and offered an explanation as to the reason cancelling the order made sense as a response. They were able to locate the items in store and arrange for me to pick them up and honoured the sale price. It’s nice to deal with sane, reasonable humans in these kinds of situations and I just really appreciated it. This is also the first negative experience I’ve had as a pretty regular customer and I’ll continue to shop here because I like supporting good businesses

Knix stands by their products fully! I recently purchased some bras that had some defects. When I reached out they responded quickly and solved my problem efficiently and kindly. Knix gave me stellar customer service and I'm very grateful! I will not hesitate to buy new products from them whenever I'm in need.