KMC Legal Anmeldelser 

308
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

After a slow start with our previous conveyancer, Suzanne of KMC Legal took over. Suzanne was quick and efficient but never too busy to answer our queries in layman's terms for us. It quite suddenl... Se mere

Bedømt til 5 ud af 5 stjerner

Very smooth transaction with KMC Dean McAfee and team very pleased every went so well within a relatively speedy timeframe with no problems or delays that can often come within house buying/selling ch... Se mere

Bedømt til 5 ud af 5 stjerner

Repeat customer with KMC after my first purchase with them was fully completed in under 8 weeks after offer acceptance. This time around was a sale managed by Dean at KMC and another great service at... Se mere

Bedømt til 4 ud af 5 stjerner

Dean McAfee from KMC Legal was fantastic start to finish for my purchase. Everything went incredibly smoothly and Joanna always had time to answer any questions or support - which was very much apprec... Se mere

Virksomhedsoplysninger

  1. Advokat med speciale i ejendomshandel

Skrevet af virksomheden

KMC Legal is an emerging and forward-thinking law firm carrying out property transactions across London, Liverpool, Wales, Cheshire and the North West. Founded by estate agents, KMC Legal specialises in conveyancing services for estate agents and those focused on getting their property transaction completed as soon as possible. Delivering an unparalleled level of service to clients whilst making sure that everyone is kept updated on the progress of the case – Welcome to the future of conveyancing.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

308 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 20 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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4,7

Alle anmeldelser

(308)

67 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Property Purchase through KMC Legal


We received the property keys today of our second purchase property. First, many thanks to KMC. We are very happy with their services, with clear communication by email throughout the process. We received polite reminders for submission of documents and signatures. We will grandly recommend to everyone. Sujatha M. Kingston upon Thames.

18. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Julie Thomas very professional

I have had the pleasure working with Julie Thomas she is incredibly professional her knowledge and experience was beyond amazing and I highly recommend her as the best solicitor I have ever used.

17. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish of my property sale

First time client of KMCs who dealt with the sale of a property for me. Whole process was slick and simple, signing up to terms and tracking progress via mobile app worked really well. When I did need to speak to someone about the sale both Joanna Walker and James Middleton, who worked on the transaction, were always helpful and easy to get hold of. Would recommend

11. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

KMC Legal is very reliable company

KMC Legal is very reliable company. Its fast and smooth process. Julie the solicitor and her team are very helpful and can be contacted at anytime of the day. We're so happy to have our first time house property at last. Thanks to KMC Legal team good services. 😊

4. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Breath of fresh air!!

Breath of fresh air!!

Having bought and sold a few properties this has been my best service to date. Julie and her team are friendly, professional and perhaps most importantly they get the job done in exceptional time compared to others.
I'm currently selling a property using a different conveyancer than the purchase in which KMC Legal are dealing with, the purchase property was 4/5 weeks behind the sale property (due to when my offer was accepted) and now my purchase is ready and my sale is weeks behind.
Julie and her team are exceptional with communication and deal with things very quickly. This is the only time I've had a relaxed time when buying or selling I usually vow to never do it again. Would highly recommend!!

30. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Joanna was amazing throughout the process. Great communication and responded to any questions I had! Thank you for all your amazing work 😊

9. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A very smooth and positive experience…

We had a very smooth and positive experience with KMC for both our new purchase and sale of our old property. Exchanges and completions went through on time and without a hitch. Suilin was brilliant as our main point of contact and she guided us through every step, always responsive and available by email or phone, explaining everything clearly. Would recommend!

8. august 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Rachael Webster was really helpful from…

Rachael Webster was really helpful from start to finish and answered all our queries in a timely manner. We purchased a leasehold property, which can add complexity but Rachael clearly articulated the details throughout. Also, our completion went really smoothly on the day.

I would highly recommend KMC for conveyancing needs.

16. august 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Why, in this age of electronic transactions does everything still take so long?

KMC were recommended to us by our estate agents to convey the sale of our late Mother’s home.
They were very fast and efficient getting us onboard with all the early documentation and form filling.
Everything is done electronically and updated on a portal.
The buyers didn’t ask too many questions and we didn’t have any issues in completing any requests.
My only complaint was that when it came to signing the contracts the information was incorrect. My witness had a mistake on his email address which meant he didn’t receive the contract to sign, his mobile number was entered with the wrong country code so he couldn’t authorise the app to sign the document. It all had to be edited and started again. It then moved onto my Brother whose number was registered as his home number so he also couldn’t receive the authorisation code and when it was changed was also listed with the wrong country code. The forms had to be cleared and eventually completed again.
The sale went through in 10 weeks which I’m told is fairly quick but given that we had already cleared probate etc I can never understand what takes so long.
Overall it worked well but given the need for attention to detail the last part towards completion did annoy me.
One final point, the buyers didn’t receive the keys until the payment was cleared which wasn’t until 16:30 but not sure who was responsible for this taking so long.

17. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Can't fault KMC Legal from start to…

Can't fault KMC Legal from start to finish. Rachael was absolutely fantastic dealing with the sale of our house and buying our new one. Always kept up to date with phone calls and emails and sorted out a few last minute problems on completion through no fault of ours or theirs. Would highly recommend. Brilliant service.

15. august 2024
Uopfordret anmeldelse
KMC Legal-logo

Besvarelse fra KMC Legal

Hello Alan,

Thank you for taking the time to leave a review, it's great to read about your experience.

I will make sure to pass your comments on to Rachael and I wish you all the best in your new home.

Thank you,

Neil.

Bedømt til 1 ud af 5 stjerner

Poorly managed conveyancing

I would not recommend KMC Old Swan. We found that we could rarely speak to anyone about our house sale. The relevant person was generally away from their desk, on a phone call, working from home or had simply passed on our file to another person...who was away from their desk. The whole process was very frustrating and even at the end we had to contact them a number of times for the final invoice. At least they were consistent.

28. juni 2024
Uopfordret anmeldelse
KMC Legal-logo

Besvarelse fra KMC Legal

Hi Maria,

Thank you for taking the time to leave a review, although it's disappointing to read of your experience.

I appreciate it can be frustrating when your file has to be passed to new case managers, in your case it was sadly unavoidable as your original case manager left, a locum took over before your file was allocated to a new team. I appreciate this process left you with a disjointed, frustrating experience.

I apologise we've not met expectations on this occasion and I wish you all the best for the future.

Neil.

Bedømt til 5 ud af 5 stjerner

Thank You

Rachael was always helpful and got the job done. A few holds up out of her control but got all resolved when needed.
Thanks again!

29. juli 2024
Uopfordret anmeldelse
KMC Legal-logo

Besvarelse fra KMC Legal

Hi Gemma,

Thank you for taking the time to leave a review, it's great to read about your experience.

It was a pleasure to have you on board at KMC Legal and if we might be of any assistance in the future, please don't hesitate to contact us.

Neil.

Bedømt til 1 ud af 5 stjerner

Absolutely awful

Absolutely awful. Avoid them like the plague. They sat on my case (buying and selling property) for a whole month and didn't progress the files at all! I nearly lost a buyer because of it. A number of staff are leaving the company and the files aren't being passed on. I didn't get all of my money back either. My new solicitor's firm are great and have restored my faith in the profession.

8. juli 2024
Uopfordret anmeldelse
KMC Legal-logo

Besvarelse fra KMC Legal

Hi Deborah,

Thanks for taking time to leave a review, although very sad to read of your experience. I know we had both been in email correspondence about this and I thought we'd resolved everything amicably, so I am disappointed to see your review come through. If there's anything else I can assist you with in relation to this, please let me know.

We do acknowledge there was a short delay in reactivating your old sale file, for which we do apologise. There was no delay in progression of your purchase matter, given you rescinded your instructions within the hour.

I can confirm we have refunded over 90% of your funds on account. The only charge we've had to make is to cover third party expenses in relation to your completed ID/AML/onboarding checks from your aborted sale in May 2023.

Please don't hesitite to reach out to me directly if you'd like to discuss this in further detail.

Best of luck for the future.

Neil.

Bedømt til 5 ud af 5 stjerner

Jo and the team were very professional…

Jo and the team were very professional at all times and met the tight time frames that were agreed. Really appreciated all the hard work, thank you!!!

12. juli 2024
Uopfordret anmeldelse
KMC Legal-logo

Besvarelse fra KMC Legal

Hello Olivia,

Thank you for taking the time to leave your review, it's lovely to read you've had a positive experience. I will pass your comments along to Jo and Suilin.

We all wish you the very best in your new home and if we might be of any assistance in the future, please don't hesitate to contact us.

Neil.

Bedømt til 1 ud af 5 stjerner

Poor representation

Being passed from person to person, with seemingly little comms during handover and slopey shoulders from our apparent case managers left us with an extremely poor experience. We were recommended KMC through our estate agent, but have advised them to not recommend in future, after they also heard from others of recently bad experiences.

12. juli 2024
Uopfordret anmeldelse
KMC Legal-logo

Besvarelse fra KMC Legal

Hello Graeme,

Thank you for taking the time to leave a review, although it's very sad to read of your experience.

I know your files are still in progress and I'm confident the team taking over from here will see things through to completion.

Neil.

Bedømt til 2 ud af 5 stjerner

KMC have put me in financial strain

I was lied to by the estate agent about how long was left on the lease.
KMC Legal FAILED to notice and inform me of the discrepancy in information between the estate agents advice and the lease contract.
This meant that I only found the REAL lease length when I was reading the paperwork to sign the sale!
The impact this has had is insane.
I thought I would have 5 years longer than I do to Renew the lease; the stress and financial strain this puts me in is unfair, as the discrepancy should have been noticed by KMC very early on.
They fail at attention to detail and are not thorough enough for the importance of the documents they work with.
Would advise you look elsewhere

12. juli 2023
Uopfordret anmeldelse
KMC Legal-logo

Besvarelse fra KMC Legal

Hi Leanne,

We are disappointed to read your review.

We report to our clients during and at the end of the enquiry stage of a purchase. The purpose of this report is to highlight all of the factual evidence and to evaluate your risk and the risk to the lender on your purchase. We can not and do not proceed with any cases unless our clients are happy with the information provided in the report.

We pride ourselves on attention to detail which is why we have a 3 stage completion process to ensure that your file is reviewed diligently before completion takes place.

If you have been lied to by the estate agent about the lease term, then may I suggest that you contact the property ombudsman as they may be able to help.

I am happy to post a more detailed reply to your comments if you can give me more details such as your surname or purchase address.

Feel free to contact me directly should you want to discuss the matter more privately

Kind Regards

Kevin Crickett
Director
0161 537 9799

Bedømt til 5 ud af 5 stjerner

Delighted to have chosen KMC to deal…

Delighted to have chosen KMC to deal with my property sale , website easy to use

10. juli 2024
Uopfordret anmeldelse
KMC Legal-logo

Besvarelse fra KMC Legal

Hello Ian,

Thank you for taking the time to leave a review, it's great to read of your positive experience.

It was a pleasure to have you on board but if we may be of any further assistance in the future, please do not hesitate to get in touch.

Neil.

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