We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased the personalized animal and name board for my daughter and she absolutely loved it!! It came pretty quickly and it’s so well made with nice bright colors (that you can choose yourself) and... Se mere
Ordered 4 glass ornaments for Christmas last year. Two came with correct "First Christmas" dates. Two were incorrect. Company corresponded first few contacts the first of this year, but am no longe... Se mere
I am absolutely thrilled about my purchase! I got the personalized bear busy board for my nephew. It says his name in letters which adds a personal touch to the gift. This is a great toy because it’s... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.
Kontaktoplysninger
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It has been a month and although…
It has been a month and although customer service is good - my packages keep coming back undeliverable which makes zero sense. I’ve never had problems receiving deliveries. For this to take this long with multiple attempts to get my order is insanity.
Great toys!
My granddaughter loves it and it is…
My granddaughter loves it and it is teaching motor skills. Excellent learning tool for her
Was disappointed in the packaging…
Was disappointed in the packaging (tape). Puzzle wasn’t as bright and colorful as expected either
Horrible customer service
Horrible customer service! Ordered a Christmas ornament and several days after placing the order, receive an email stating the order had been cancelled at my request which was absolutely not the case. When I contacted customer support they stated they cancelled the order due to the item being out of stock — no suggestion for a similar item, no apologies for lying in their email they sent me, no ownership of their miscommunication and although they stated they were refunding my money — no sign of the refund either. Do yourselves a favor and look for another vendor. Doesn’t look like much original stuff on their site anyway, do yourself a favor and look for another vendor before you consider using this one!
Well made product.
Customer service is incompetent and…
Customer service is incompetent and can’t read.
Loved the product just wished there…
Loved the product just wished there were more updates on when the product would arrive. I received 2 items real quick but was never sure if the other 2 were coming. I called and get the update just wish I would have gotten a few text updates.
Great puzzle
The puzzle was beautifully crafted and inscribed. The delivery was prompt. It was a classic piece at a fair price.
Order disappeared, then shipped substandard product- will never purchase again
We ordered a gift for a nephew and had it shipped. The shipping tracking disappeared after a few days later. The recipient didn't receive the gift. We tried to track the package but there was no longer a tracking or oder number on their site and the order was gone- yet we had already been charged. We complained to the credit card company, who put a hold on the charge to investigate... THEN KindlyToys managed to ship a broken, unrecognizable piece of junk to our nephew- who threw it out. Because an item (of any quality or junk) was actually shipped and received, we had to pay for it. I will NEVER shop with this organization again.
It’s a Winner!
Our one year old wanted to play with her busy board with her name on it right away! We had to stop her at her party so she would open her other presents. It seems to be very sturdy. It’s a winner!
Easy to order and product was beautiful.
My nephew loved his gift!!
The toy arrived quickly and my nephew loved it 🥰 Great educational product. He immediately engaged with it and enjoys playing with it.
Very poor experience …
My purchase will take 15 days to arrive at the destination. It wasn’t shipped out for 10 days and then 5 more days to arrive at the destination. This was a gift for a child’s birthday and it will end up taking 15 days to complete the shipment. This is what they say is the date it will arrive. Time will tell. Totally unacceptable!! I had to email support twice. They lost track of my order.
Package never received
Package never received
Customer service never responded to multiple emails
My nephew enjoys the the bright colors…
My nephew enjoys the the bright colors and interacts with the puzzle more than a few seconds and runs off to play with something else, it holds his attention!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








