Excellent customer service. I had a small issue with UPS customs and needed help, and the Kiltane team was extremely quick and helpful in resolving the situation. Thanks to their help, my order arrive... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Excellent customer service. I had a small issue with UPS customs and needed help, and the Kiltane team was extremely quick and helpful in resolving the situation. Thanks to their help, my order arrive... Se mere
Virksomheden har svaret
I have built up quite a collection from Kiltane Cashmere over time, including a neck tie, pullover, and cardigan, and I honestly couldn’t be happier with the quality. Every piece feels luxurious a... Se mere
Virksomheden har svaret
I ordered 3 sweaters and 2 T-shirts, all advertised as cashmere, about a month ago. I chose this brand because I expected high quality, especially considering the price—around £140 per piece. Unfor... Se mere
Virksomheden har svaret
Having just been diagnosed with brain cancer, I wanted to treat myself to something that combined luxury, self care & comfort, and style. The shawl is the perfect example of all these qualities. My te... Se mere
Virksomheden har svaret
We are Kiltane - a renowned name in Scottish luxury fashion specialising in cashmere, wool and tweed garments and accessories. Founded in Edinburgh, we wove our way into the city’s fabric, becoming one of the leading cashmere merchants. Today, our garments are synonymous with timeless elegance and comfort, whether in the form of our classic tartan scarves or our timeless knitwear for men and women.
39 George Street, EH2 2HN, Edinburgh, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 46 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Product quality is great ( same as other cashmere companies ) ! However, the international package looks like I ordered from TEMU, the carton was arrived totally crushed and wrinkled. Can’t believe this was with UPS service plus I had to pay additional $35 even though my order was almost CA$1400. I don’t see any “Luxury” related according to my shopping experience LOL
Very good selection of merchandise. Purchased cashmere scarf. Great quality.
I bought three pullovers yet never received the goods following inaccurate tax billing from transporter UPS and inadequate customer service (5 calls and 4 mails later to various phone & email adresses, still no feedback). Hoping that Kiltane will reimburse me soon.
My blazer shipped promptly to Hawaii. It's more beautiful than knock offs I've ordered from the States (and returned.) I'm so pleased with the look and quality- I can't wait to take it to the chilly mainland for Christmas! I look forward to many years of use
I placed my order and I had it within days, it’s so so soft, brightly coloured, and price was fantastic. I love love love it as a true Scottish lady I love my Tartan and I will wear it with pride and I will be ordering more from here it’s like a little shopping party on this site, Kiltane thank you for making me extra happy.
I bought 68 scarves, and you lost 24 scarves. I sent some emails for a week, and you didn’t give me any feedback!!!
It’s crazy!!!
The package arrived really fast, the quality seems good in general, only one sweater already shows some pilling, which is a little sad.
Ordered item 7 days ago that was then heavily discounted (25%) for Black Friday promo a few days later. Have been told to return item and re-order identical in-stock item for discount. Not possible to process over the phone. Madness. Product good, customer systems not good
Beautiful, wisteria cardigan. Arrived overnight to NYC.
Very easy to order online, my Harris Tweed Blazer was delivered within 2 working days. Upon arrival the size wasn’t quite right for me so I reordered a smaller size and returned the original. Very easy to do and stress free. I’m delighted with my blazer, excellent quality, style and colour. I definitely recommend Kiltane.
Genuine Harris tweed fabric in modern designs and well made. Careful customer assistance during the shipping process. The only downside I have experienced is the high amount of import taxes, that is charged by the buyer's country, according to the local customs and duty regulations. Fortunately, this further expense was offset by the fact that the item purchased was on sale.
We ordered 2 woollen blankets a week apart. The first was ordered with a small gift bag, which doesn’t fit, so it’d have been helpful if this was made clearer on the webpage.
We then asked if we could order a second large bag with our second order. Then Kiltane customer service came in and added a large gift bag free of charge. It’s the small things that make the biggest differences.
The some of the blankets are made from recycled wool. Maybe you should shout out louder about this? Sustainability is where it’s at❤️.
Beautiful blankets by the way. Ideal for our wedding presents to family in Northern Spain.
Although the beret is nice it isn’t of the same quality as last year. Last years black beret is the nicest I’ve found, beautifully thick and fluffy . Unfortunately this navy one is just not the same which is very disappointing. It is still a good beret and I’ll be keeping it but not quite the same. It was delivered promptly and well packaged
It’s itchy. Didn’t like the way it feels. Don’t recommend.
Purchase on line, I received the product in 3 days. Wow what a service 👏🏼👍🏼🥳
Bought a scarf in store they charged me double in Canadian dollars. Be careful. I will have to dispute the charges with my bank. Instead of helping me they referred me to their partner who does the currency conversion. STAY AWAY
I was really happy with the neck tie I ordered online. It arrived beautifully packaged too.
I applied on Indeed for a sales consultant role with this brand.
I was told by management that they were recruiting for 2 new stores and needed a new team.
Then I get contacted saying that's not the case and the stores won't open.
Why would this company advertise and interview for stores that don't exist and waste someone's time.
Very unprofessional conduct.
Except for two kinds of scarves all of them are made in China.
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