If you follow the instructions to a "t" there is no problem - however they do appear to be written for expert ITers... quite straightforward and concise - perhaps a "problems" paragraph could help tho... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
If only all companies were as helpful as this what a happy world it would be. As someone who at times has be known to give a score of one to some products and companies it is a pleasure to do business... Se mere
Virksomheden har svaret
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo fram... Se mere
Virksomheden har svaret
I've been using Kenro as a photo frame supplier for my small business for around four years now and am very happy with them. Great products, easy to use website, fast delivery and great customer serv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A family-run, UK based company supplying high quality photo albums, photo frames, gifts, home decor, photography hardware and film making equipment at great prices to the general public and trade stores.
Kontaktoplysninger
Greenbridge Road, SN3 3LH, Swindon, Storbritannien
- 01793615836
- sales@kenro.co.uk
- kenro.co.uk
4,2
God
127 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
FAST DELIVERY A*
2. januar 2024
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Kenro 4-in-1 Film, Slide and Photo Scanner
The scanner arrived on time and was well packaged and had a printed manual as well as a CD with instructions. What I like particularly is that this scanner stores the images on an SD card and so is not dependent on a computer program which can become outdated all too soon.
I have only used it so far for scanning 35mm slides, and I am pleased with the results. The only criticism I have is that the viewing screen is a bit small to see clearly the results of editing but I used PC software and a 22 inch screen to achieve the results I wanted.
I had not heard of Kenro until I searched online for a scanner, but my experience was good and I would certainly look at their products again.
14. januar 2024
Uopfordret anmeldelse
Besvarelse fra Kenro Ltd
Thank you so much for your great review - we're so glad you had a good experience with us. All the best, the Kenro team
First photo I tried to scan fell out of…
First photo I tried to scan fell out of the holder and I can’t get it out but the scanner still works okay. Just annoying that I cannot retrieve the photo out of the box.
29. december 2023
Besvarelse fra Kenro Ltd
Hi Angela - so sorry to hear this! Did you get in touch with Kenro support about the issue? If not, please could you get in touch on info@kenro.co.uk with a bit more information. The scanner accepts photos 6x4" and 7x5", and the spacers on the photo holder can be adjusted for each photo size. Please do let us know which photo size you're trying to scan and whether you adjusted the holders as per the instructions before scanning. It would be really helpful to see a picture of the size of photo you're trying to scan inside the holder. Then we'll be able to pass it to our technician and get some answers - he might also have a suggestion for how to get the photo out. We look forward to resolving the issue for you. All the best, Kenro
Still haven’t received product
Still haven’t received product. Royal mail are useless and ignore redirect details.
28. december 2023
Besvarelse fra Kenro Ltd
Hi Dominic,
So sorry to hear that your order has not yet been received.
I can't see any contact from you regarding the missing parcel. Please do get in touch with us at info@kenro.co.uk and we will be happy to look into this for you.
Many thanks,
Good Business
Great company! No issues with the company at all! Products were quite good and did the job.
27. april 2023
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Excellent product well packaged and…
Excellent product well packaged and speedy delivery
1. januar 2024
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Delivered on time,well packed
26. december 2023
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
First time purchase from the Kenro…
First time purchase from the Kenro website. And thought I had to take this opportunity to congratulate everyone involved at Kenro. I just purchased from their "B" stock a Nissin i60a flash and Air 10s transmitter kit. Firstly the products are like new and arrived in the original box with all accessories and manuals.They were well packaged and delivered on time and as described. Apart from the substantial saving purchasing from the company's"B" stock items,I must applaud the company's work ethic. From my initial online purchase to delivery Kenro kept me informed during every stage of the process even the tracking process via the Shop app. A wonderful experience from start to finish.Would have no hesitation in recommending this company in the future. Have a look on their website I'm sure you won't be disappointed.
11. november 2023
Uopfordret anmeldelse
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
quick delivery
28. oktober 2023
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
A great Seller
A great price, an easy transaction and quick delivery. A recommended seller.
25. oktober 2023
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
Great service all round
Quickly refunded when there was an error with stock.
Quickly dispatched the bought replacement.
Item is lovely. First fluid head and good height range. Looking forward to putting it to work
30. september 2023
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
Photo album
Good quality product.Exactly as described and delivered on time.Only thing I would say is that I agree with another review that you couldn't put 36 photos in as the album would not close.I put 18 photos in using only 1 side of each sleeve and it closes ok.
29. september 2023
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
We'll make sure to pass your comments onto the correct team.
All the best, the Kenro team
Prompt dispatch and fast delivery
Prompt dispatch and fast delivery, communication at each step
28. september 2023
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us. All the best, the Kenro team
Quickly sorted
Excellent item but with the first one, impossible to open the battery case. Rang them and they immediately dispatched another which arrived the next day. First class customer service!
28. september 2023
Besvarelse fra Kenro Ltd
Thank you so much for your great review - we're so glad you had a great experience with us. All the best, the Kenro team
Besvarelse fra Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us. All the best, the Kenro team
Easy to order
Easy to order, photoframes arrived very quickly and are quite stylish and photo fits perfectly. Delighted with them. Would certainly order from Kenro again.
27. august 2023
Besvarelse fra Kenro Ltd
Many thanks for your lovely review - we're so happy to hear you liked the products and the service, and we look forward to helping you again in future. All the best, the Kenro team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.