Kellaway Building Supplies Anmeldelser 

Excellent service from all the team.

Steve Collard
ABC

Ordered mid afternoon and delivered 0845 next day by a very helpful delivery driver. Only £18 delivery charge and easy to use website.

I used Kellaway Worcester firstly for some hard to obtain g.q. unusually sized Ibstock apex style copings at a good price and delivered locally to me free of charge, then again for some close board fencing which was top quality of good sections together with concrete post and gravel boards, and postcrete. All delivered again locally to me free of charge and again at a good price. Good quality goods, good price, good service, communication and delivery. Will be my first 'go to' place as required now.

Kellaway Yate,,, Great Team, Yard Staff can't do enough to Help.
Trade counter staff are so helpful, especially young Maia, she's a credit to The Company.
Northavon Carpentry & Building Ltd

Kellaways wincanton, top lads world's best manager helped me out loads highly recommend

First time using kellaway as a keen Diy er
Completing a loft conversion
And wow these guys are so helpful
Will be using more now
Cheers

Bought just a couple of 8ft treated timber posts from the Horfield branch . Click and collect in the morining , phone call from the team to say they were ready and picked them up by lunch time .
Good availability, helpful staff when picking up .
Simple and easy
Fence repaired by the afternoon

Kellaway Building Supplies in Chippenham offers a decent selection of materials and a clean, well-organized layout. The staff, including Issy, Ryan, Valerie, and others, are generally helpful and knowledgeable, although experiences vary. While there are positives like friendly service and a smooth loading process, some staff interactions and aspects of the Hartcliffe Branch service could use improvement. Prices are competitive, but overall, it's a mixed experience that might meet your basic supply needs.

Donna was really helpful and friendly and found me exactly what I was looking for.

Martin Smith at Kellaways in Swindon is incredibly helpful, nothing is ever too much to ask and he will always endeavour to exceed our expectations and get things to site asap. We are very grateful for Martin’s continuous hard work and assistance as a supplier.

I needed a Large order of materials this morning and it was sorted in less than 30 minutes. Very prompt and friendly service, would definitely recommend.

Polite, efficient and effective. Thank you

Been using kellaway for years now. Use them on every job I do. I use Martin as my contact, and no ask is to much. Anything I need he will make sure it's sorted. No stress, no hassle. He just gets it done. He will go out of his way and beyond to help. Top bloke. Main reason I keep using them.

Staff very helpful, delivery dropped off exactly as asked, could not fault the whole process from ordering to sign off. 5 stars.

Very helpful delivery staff. Very fast delivery

The New branch of Kellaway Building Supplies is simply the best builders merchants in Chippenham.
The stock is great and the layout is superb! It’s so well organised and clean, that you could eat your dinner off the floor?!
The quality of timber and materials looks very good.
I would highly recommend that you take a visit!

Friendly staff in Chippenham new store. Especially guy who helped load my car, very helpful on the yard floor.

This company treat their customers with absolute disrespect and with total disdain. I placed an order for £818 worth of building materiel on 17 September 2024 and paid as instructed via BACS as they would not accept a card payment from myself. On 19 September I received an email saying that the money had been received and my goods would be delivered on 27 September 2024. I rang Kellaway on Friday 20 September to confirm that all would be ok for the delivery as I wanted to book my bricklayer, yes I was told all is ok. On Friday 27 September 2024 am I rang Kellaway and was told the order would be with me pm no mention of any problems. At 3.30pm the order arrived without the bricks! The driver could not understand why I had not been rung as he had wasted a journey to myself. I rang Kellaway and was told they had the bricks but at another depot, I said no problem just send them over either today or the next day which was Saturday. I was told by Kellaway, say what you like we will not deliver your bricks until next week! What a way to treat a customer. I asked for my money back and was told it would be done immediately. On the Saturday I rang Kellaway as no money had been credited to my account, the manager said he would call me on Monday 30 September to say when I would get the refund, and to give me the telephone number of the boss Julian Milligan so that I could tell him how his staff treat customers, no such call was received by myself. I drove to Build It Building Supplies and bought the same products £300 cheaper than Kellaway and had them delivered to suit my timescale. I still await a refund. I would suggest using Build It if you want your materiel delivered on time and at a fair price.

Issy was laser focused on providing sublime customer satisfaction to any customer who walked through the door.

Furthermore I was astounded by the atmosphere created by the team. Ryan was dedicated to ensuring all my needs were met.

Valerie was incredibly knowledgeable on the product rage and herself with Steve looked after me when ordering in store.

Upon arrival at the yard, Kai and Luke loaded me up smoothly and considerably.

Craig was alright.

Returning customers.
We went into the Hartcliffe Branch, Bristol last week to order another huge amount of supplies, the guys there were very helpful and chatty and we scheduled delivery for a time that suited us.
Fantastic customer service, and an easy, flawless process. Can't thank the delivery driver enough, we had a full wagon load to be dropped off. He happily and very skillfully used the hiab to lift and place every bag and pallete carefully and exactly where we needed it placed. We wouldn't go anywhere else for renovation materials, the fact that their prices are also best when comparing to other suppliers is an added bonus!
Thank you all :)
Amy & Mike