K&R Group Ltd regularly use Kellaway as a preferred supplier. The relationship we have with Alex and the team means they know how busy we are on site/running our own business. Yesterday, Alex re-arr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I completed an online order for two dumpy bags of gravel on a Sunday afternoon and following a very courteous phone call from Kellaway early the following morning the gravel was on my driveway by 11.... Se mere
Virksomheden har svaret
As I know nothing about building but planned a building project. I visited Kellaway and explained my situation. Ever since visiting on many occasions, the staff have been more than helpful in suggest... Se mere
Virksomheden har svaret
Ordered a bulk bag of gravel online. Needed to discuss delivery location and spoke with a very helpful man who agreed to move my delivery to today, on a slightly smaller truck with better access.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Kellaway Building Supplies. Your local, independent, family owned business priding ourselves on being your Merchant of Choice. With branches around the South West, we offer competitively priced materials and award winning service, delivered by our knowledgeable and friendly team.
Kontaktoplysninger
Olympus House, Britannia Road, Patchway, BS34 5TA, Bristol, Storbritannien
- 08000499788
- enquiries@kellaway.co.uk
- kellaway.co.uk
4,7
Fremragende
596 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy experience
Very easy to order, quick delivery and really friendly guy who delivered - read my notes about where to deliver. Highly recommend
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Laura, thank you for leaving this 5 star review. We are thrilled you found your experience with Kellaway so positive. Please share this with your friends and family :)
delivery of 3 dumpy bags of hardcore
delivery of 3 dumpy bags of hardcore, very well priced, quick delivery and the delivery guy was very friendly and professional, he asked me where i wanted the dumpy bags placed with his big claw machine.
very happy will use again when i need more :)
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Sarah, thank you for leaving this 5 star review. We are so grateful that you have taken the time to complete this following your experience with Kellaway. We hope to help you again soon with any future requirements :)
Great all round experience
Website easy to use. Competitive pricing. Customer service excellent, very clear communication. Delivered on time with Mark (the delivery driver) being extremely helpful and friendly.
21. maj 2025
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Easy no fuss service delivery guy was…
Easy no fuss service delivery guy was helpful on moving goods to my front door what more do you want definitely recommend this company
21. maj 2025
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Besvarelse fra Kellaway Building Supplies
Hi Chris, thank you for taking the time to leave this 5 star review. Customer feedback is very important to us! We hope to help you again soon :)
Great service
Great service, delivery went smoothly and as planned. Sleepers were out of stock but as soon as Kellaways had them they were delivered nice and early. No fuss easy to order.
20. maj 2025
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Besvarelse fra Kellaway Building Supplies
Hi Michael, thank you for leaving this 5 star review for us. We hope to see you again in the future :)
Have had great advice and service…
Have had great advice and service including getting stuff from other stores for me. Deliveries always come on time and everyone there is welcoming, polite and helpful
17. maj 2025
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Besvarelse fra Kellaway Building Supplies
Hi Harvey, thank you so much for leaving this 5 star review for us. We are pleased you are happy with the service provided, don't forget to tell your friends about Kellaway :)
Great staff member!
Have to feedback on the performance of Kai from the Tewkesbury branch.
Despite clearly being busy unloading a wagon, he took the time to help me with my order. Cheery and polite…a real asset to the firm!
15. maj 2025
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Besvarelse fra Kellaway Building Supplies
Hi Stevie, many thanks for leaving this review for us. Kai will be over the moon to receive this positive feedback! :)
Delivery turned up on correct day
Delivery turned up on correct day, kept informed by email by office.
polite and friendly driver no problems in where i wanted stuff putting.
Would recommend to others.
Thank you.
14. maj 2025
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Besvarelse fra Kellaway Building Supplies
Hi Dave, thank you so much for leaving this 5 star review. Please recommend us to your friends and family :)
Good price
Good price. Very helpful driver ensured materials were delivered off-road/pavement.
3. maj 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Andrew, thank you for leaving this 5 star review via Trustpilot! We are thrilled to receive this positive feedback and hope you will use Kellaway again in the future :)
Very professional and friendly delivery…
Very professional and friendly delivery to the exact place I wanted it. Even asked if it was correct product (Landscaping Gravel) and said he would return it if it wasn't. Great price as well.
3. maj 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Dave, thank you for leaving this 5 star review for us. We read all comments received and always improve our service where we can! We look forward to seeing you again soon :)
Professional
Professional, on time, really friendly and helpful. Would absolutely recommend. Have used twice now and would use again.
2. maj 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Kate, thank you so much for leaving this 5 star review. At Kellaway we take customer feedback very seriously, we read all comments and share them with the team here. We hope to see you again soon :)
Outstanding service from kellaway
Outstanding service from kellaway
30. april 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Katy, thank you for leaving this 5 star review for us. We are pleased to receive such positive feedback and hope to see you again soon :)
One stop shop for us in Swindon
One stop shop for us in Swindon, if we get Simon as the delivery driver then the stress is of. He's fast and takes care of the property. Cheers
30. april 2025
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Besvarelse fra Kellaway Building Supplies
Hi Scott, thank you so much for leaving this 5-star review for our Swindon branch and for Simon in particular. We will make sure he hears about this feedback, it will make his day!
efficient service from order to delivery
Great delivery, and wagon was able to deliver pallet exactly where I wanted.
25. april 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi there, thank you for leaving this 5 star review for the team at Kellaway. We are thrilled to receive this positive feedback about your experience with us.
Marlborough store AMAZING
Marlborough store staff have been brilliant throughout the whole process! Looking for slabs and they offered to collect a sample from another store. Then when I ordered they arranged delivery really quickly and even rang to double check the order.
19. april 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Jake, thank you for leaving this 5 star review. We take customer service very seriously and are thrilled to received such positive feedback. We will ensure this gets back to the team at Marlborough :)
Good items no communication
Ordered click and collect and thought I'd be contacted to say the items were ready. Called up more than a week later and they were at the store. Items great and nice staff but the comms need working on. Thanks for the items though 😊
26. april 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Andy, thank you for leaving this review for us. We read and investigate all customer feedback. You should have received a call or email to let you know your items were ready for collection. I have contacted the branch to ensure this process is being followed. Thank you for the positive feedback too :)
Excellent service all round …Simon…
Excellent service all round …Simon managed to put the load exactly where I wanted it …would definitely use you guys again 👍
24. april 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Thank you so much for taking the time to leave this 5 star review for us and in particular for our driver. We will make sure he hears about this review coming in for him. We hope to see you again soon! :)
Ordered some newall posts
Ordered some newall posts on their website, was an issue but was sorted efficiently thank you to Luke.
17. april 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Paul, thank you for leaving this review. We take customer service very seriously at Kellaway. I know we didn't get things right first time for you, but we are always looking for ways to make improvements to our service. So thank you for feeding back to us. I'm pleased things have been resolved for you now. We hope to see you again soon :)
Kellaway Bathrooms are fantastic
Ordered two bathrooms from the Kellaway Bathrooms branch, and the whole process was seamless. The showroom staff are very knowledgable and helpful, and will find ways to save you money! The delivery drivers went above and beyond to put the items as out of the way as possible. Communication during the ordering and delivery process was great. Had absolutely no issues, everything went exactly to plan.
Would absolutely use them again!
21. april 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Elizabeth, thank you so much for leaving this 5 star review. We take customer service very seriously and we are thrilled to receive this feedback for the team. They will be over the moon - thank you :)
Very helpful fast delivery
Very helpful fast delivery Alex and Mark gave me great advice highly recommended
2. april 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Karl, thank you for leaving this 5 star review for our branch team. We will share this with them, it will make their day! :)
Dette er Trustpilot
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