Karhu Anmeldelser 

Buenas zapatillas, cómodas y de calidad. Cinco estrellas por que tuve que cambiar un par, y la atención de Markus en el equipo de servicio al cliente fue excelente.

Respondió dentro de horas, y estuvo muy dispuesto a ayudar. Compraré de nuevo.

Fast Delivery, clean look

Veel problemen gehad met levering, maar support/helpdesk Karhu heeft direct alles opgelost en altijd direct gecommuniceerd. Goede hulpverlening van Karhu!

Really appreciate the efficiency of the procedure after ordering and the style of the items

A historic brand with deep knowledge about what makes a sports shoe great and not just good .... 16 pairs and counting ; i'm hooked ⚡️✨

Excellent trainers, really comfortable and probably the best service from the time of ordering to receiving my order was only a couple of days, exceptional.

I'm keen to try these shoes but they sent me the completely wrong size and have been slow to process a refund, but I still plan to try them again.

Very trustful in every way. Very service minded.

I returned a pair of shoes. There was no way to submit for the return. I had to pay to ship back my items. The initial delivery attempt failed. There was no communication from the company without my direct reaching out and the refund took almost a month to process. I could not recommend something less. I will never bother with this brand again.

Envoi super rapide.
Magnifiques chaussures!

Top, I am so happy with this cool brand.

My new pair of trainers arrived quickly, they are a perfect fit and I'm very happy with the quality. I had a slight query with the ordering so I messaged the Karhu support team. They answered the message in no time at all and were only more than happy to assure me that the item would arrive on my doorstep.!
Communication was fantastic and the item arrived promptly.
I have had Karhu trainers before and would definitely buy again, due to the fact that the support team were very easy to deal with.

Thanks again folks, Steve.😉

With having difficulty finding comfortable shoes for my problematic feet, I was thrilled to discover Karhu's are the most comfortable walking shoes I've ever tried. So far I have purchased two pair, and will definitely purchase more in the future.
The customer service staff is exceptional - prompt and courteous!

Karhu customer service absolutely execellent service prompt rapid responses , kind , friendly and definitely a great help. Also excellent new shoes. Been using them last couple months and would highly recommend this brand ⭐️⭐️⭐️⭐️⭐️

I've had two pairs of Ikoni 2.0 and have really loved them. This time I bought Ikoni 3.0 as there were no Ikoni 2.0 on offer. I've taken them out running a few times now and they feel quite different: about 10 minutes then feel quite uncomfortable underfoot (they are not too tight) and my feet start feeling numb/uncomfortable pins and needles feeling. When I switch back to my old Ikoni 2.0 I don't have this issue. The 3.0 in general feel a lot thicker and the sole feels perhaps harder. Just my personal experience. I wish I could buy some new Ikoni 2.0 somewhere!!!

I had a couple of specific questions regarding their sneakers vs lifestyle sneaks and they responded in a timely manner with excellent info.

I was a first time Karhu buyer, so I didn't know what size or style shoes would fit me best. For that reason I made a large order of multiple sizes/styles with plans to return anything that didn't fit. Before I purchased, I read the return policy and was aware that I would be charged a $10 restocking fee. After receiving the shoes there were two pairs that I could keep. When I went to request a return via the shopify link provided, 7 of the 9 pairs were designated as "final sale" and not eligible for return. There was absolutely no indication during the purchase process that these were "final sale" items. After failed attempts to talk with an actual Karhu representative via the chat tool on the website, I sent an email. The response was delayed, but I was finally told that I could return these items, but because they were purchased at a discounted price, I would have to pay for my own return shipping. I did go back and see that this policy is detailed on their website, but it's way down on the page past where most people would read. Additionally, its just a really odd policy that I've never seen from any other online vendor. You place items on sale, ostensibly to encourage poeple to purchase, then penalize them if something doesn't fit? At best this feels misleading, and at worst its predatory. This was obviously a large package and I knew return shipping would cost a fortune, so I asked if Karhu could provide a prepaid label or help in any way. No response from Karhu. I tried a couple more emails after that, but still no response. I was out of options and tired of dealing with it, so I bit the bullet and mailed the package back for a cost of $176; that was the cheapest option even after I split it into two smaller packages. So now I'm out the original cost of the two pairs of shoes I kept, plus $176. Now I have to hope that they are actually able to process my return correctly and in a timely manner so I can wash my hands of this awful experience. My advice? Buy your Karhu from a more reputable website with a reasonable return policy...I wouldn't dare roll the dice on a purchase directly from their website unless you have some deep connection with a shipping service.

Karhu are the best to walk/jog/run.
I have tried other brands and I always come back to karhu!
It sucks this time I had to pay almost 100 cad of taxes in addition to shipping and the cost of the shoes but I understand is not the company fault! Always happy with the product and service.