Aboslutely an amazing service from Kapsule and the team behind it is very helpful. I was unsure about picking between some items, and they suggested some really great options for my new house. Will de... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
BEWARE...... ALL 3 of my cats will not even touch these, they smell them and walk away. I tried putting a little bit in their favorite food and they won't touch the food at all. I have 4 jars unto... Se mere
Virksomheden har svaret
First time using Kapsule and I was really impressed. Ive shopped from other sites that state they ship from NZ or Aussie but have often waited weeks for something that's been shipped from China. Amazi... Se mere
I have given 5stars because the communication and support from Kapsule ,over a minor fault of an item I bought, was very much appreciated. Due to me being housebound with mobility issues Kapsule sa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Kapsule is New Zealand’s all-in-one online marketplace, designed to make shopping simple, seamless, and local. We bring together a wide range of sellers and brands under one roof, giving customers the convenience of finding everything they need in one place while supporting Kiwi businesses at the same time. From fashion, electronics, and homeware to food, beauty, and everyday essentials, Kapsule is built to reflect the way people shop today. Our goal is to make online shopping feel effortless: easy search, secure checkout, reliable delivery, and trusted customer support. We are proud to work with independent makers, established retailers, and everything in between. Every store on Kapsule is carefully onboarded to ensure quality products and a safe shopping experience. For customers, this means peace of mind. For vendors, it means a platform that values and promotes their work. As a 100% New Zealand-owned business, Kapsule is more than just a marketplace — it’s a community. We believe in giving small businesses the tools to succeed online, while giving shoppers access to better choice, better value, and better service. Whether you’re discovering something new or shopping for everyday essentials, Kapsule is here to open doors to a world of products, made easy.
Kontaktoplysninger
New Zealand
- Support@kapsule.co.nz
- kapsule.co.nz
4,0
God
27 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Prompt communication from customer service
I have given 5stars because the communication and support from Kapsule ,over a minor fault of an item I bought, was very much appreciated. Due to me being housebound with mobility issues Kapsule saw to the fault quickly. Thanks.
28. april 2026
Besvarelse fra Kapsule New Zealand
Thanks Rae, really glad we could sort that out for you quickly. We know how frustrating it is when something arrives faulty, especially when getting out and about isn’t easy. Hope you’re enjoying it now that it’s sorted. Thanks for taking the time to write this.
— Jesse
Kapsule is such an incredible online…
Kapsule is such an incredible online store! Their customer service is out of this world with answering my questions and I’m glad we finally have something New Zealand based and not sold off to the aussies!
8. april 2026
Besvarelse fra Kapsule New Zealand
Thanks Jake, this means a lot. Keeping Kapsule NZ-owned and NZ-built is genuinely important to us, so it’s great to hear that resonates. Stoked you had a good experience with the team too, they’ll be chuffed to read this.
— Jesse
Amazing experience and my order arrived…
Amazing experience and my order arrived very quickly. Will definitely buy again. Highly recommended
12. april 2026
Besvarelse fra Kapsule New Zealand
Cheers CB, thanks for the review. Fast delivery is something we lean on our vendors for and they came through on yours. Looking forward to the next one.
— Jesse
Very prompt with their response to my…
Very prompt with their response to my emails despite some delivery issues. Good follow up communications. Excellent service over all! Happy with the product! Highly recommended.
15. marts 2026
Besvarelse fra Kapsule New Zealand
Thanks Dhammike, sorry there were delivery issues but glad the team got you sorted. Good follow-up matters, especially when something goes sideways. Really appreciate you giving us another go and writing this.
— Jesse
Quick, quality and shipping.
Quick, quality. And the shipping cost is the reason I came here, same items from a different vendor cost about 5 times the cost to ship.
23. februar 2026
Besvarelse fra Kapsule New Zealand
Thanks for the review. Shipping cost is one of the things that pushed us to start Kapsule in the first place, so many NZ buyers were getting hit with absurd freight charges from offshore sellers. Glad we landed on the right side of that for you.
— Jesse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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