Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,5
5 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
horrible customer service, won't refund my order that was just made said they can't do anything about it that's a lie my cats don't like the product and I don't need this product at all nor like it this is theft!!
Please do not order from this company!! time of order to shipment was several weeks. My cat had no interest when offered. so I tossed them in a giveaway bag. I neglected to notice I accidentally selected subscription… I received an email indicating a second order. It was too late to stop shipment. It took five email interactions to simply cancel my orders!! This company uses a rebuttal for every request- canceling is very difficult. I believe this is intentional.Still have not received an email on how to return the product for refund as promised. Bordering on fraud. Absolutely do not recommend this product or this company.
I could not agree more with the reviews I’ve seen here and had the same experience. Do Not Buy this product. My cat will not eat them. You think you are purchasing one time and are automatically signed up for recurring shipments, which were never authorized. You receive an email that your next shipment is ‘on the way’! It took me 10 emails to finally get instructions on how to get a refund and was given an address in China, obviously fake, of where to return the product. This is a SCAM! Take it from those of us that had to learn the hard way. I am also disputing the second charge with my bank.
Same issue as the previous review. They sign you up for a monthly "subscription" without your knowledge. They give no notification of the upcoming shipment so you have options to cancel or delay IF you wanted the subscription. They will not refund. My cats won't touch them either. They got my money the first time, but they are not getting it for an unauthorized shipment. Several emails back and forth...best they would offer is to keep the product that shipped without permission and they would refund 20%. I told them to send me a prepaid postage label and I would gladly ship it back, they said no. Still refusing to refund, so I have filed a dispute with the credit card company and cancelled any further unauthorized shipments. DO NOT BUY FROM THEM!!!
If I could rate them any lower I would. First, the old bait and switch. I clicked a link for one product and got Kapsulelabs. Not to be confused with Kapsule. THEN, I PURPOSELY chose one container and did NOT check the subscription link. My cats WILL NOT TOUCH these supposed cat treats. Not even my cat who will eat almost anything would eat it. Well, yesterday, I received an email stating my order had processed. I attempted a live chat. Didn’t work. I had to send an email. I have now asked them to cancel the subscription (apparently too late to cancel the order) THREE TIMES. Each time they offer to skip the order or lengthen the frequency between orders. I want it canceled. I am not buying something I can’t use because my cats refuse them. DO NOT ORDER FROM THEM!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
