Aboslutely an amazing service from Kapsule and the team behind it is very helpful. I was unsure about picking between some items, and they suggested some really great options for my new house. Will de... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
BEWARE...... ALL 3 of my cats will not even touch these, they smell them and walk away. I tried putting a little bit in their favorite food and they won't touch the food at all. I have 4 jars unto... Se mere
Virksomheden har svaret
First time using Kapsule and I was really impressed. Ive shopped from other sites that state they ship from NZ or Aussie but have often waited weeks for something that's been shipped from China. Amazi... Se mere
I have given 5stars because the communication and support from Kapsule ,over a minor fault of an item I bought, was very much appreciated. Due to me being housebound with mobility issues Kapsule sa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Kapsule is New Zealand’s all-in-one online marketplace, designed to make shopping simple, seamless, and local. We bring together a wide range of sellers and brands under one roof, giving customers the convenience of finding everything they need in one place while supporting Kiwi businesses at the same time. From fashion, electronics, and homeware to food, beauty, and everyday essentials, Kapsule is built to reflect the way people shop today. Our goal is to make online shopping feel effortless: easy search, secure checkout, reliable delivery, and trusted customer support. We are proud to work with independent makers, established retailers, and everything in between. Every store on Kapsule is carefully onboarded to ensure quality products and a safe shopping experience. For customers, this means peace of mind. For vendors, it means a platform that values and promotes their work. As a 100% New Zealand-owned business, Kapsule is more than just a marketplace — it’s a community. We believe in giving small businesses the tools to succeed online, while giving shoppers access to better choice, better value, and better service. Whether you’re discovering something new or shopping for everyday essentials, Kapsule is here to open doors to a world of products, made easy.
Kontaktoplysninger
New Zealand
- Support@kapsule.co.nz
- kapsule.co.nz
4,0
God
27 anmeldelser
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Aboslutely an amazing service from…
Aboslutely an amazing service from Kapsule and the team behind it is very helpful. I was unsure about picking between some items, and they suggested some really great options for my new house. Will definitely recommend this to my friends and family, and for sure i will shop again from here.
16. april 2026
They are shipping from China
They are shipping from China. Had I known I would never have ordered. They have had my money for weeks but just now shipped. And now I know where they are coming from, once I get them I will not feed to my cats.
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Kapsule New Zealand
Hi, we think this review may have reached the wrong business. Kapsule is a New Zealand marketplace and we do not ship from China all our businesses are based in New Zealand, so we have no record of an order matching this. If you have ordered from us, email jesse@kapsule.co.nz with your order number and I will sort it out personally.
We would appreciate if you could please remove this review as it does hurt our small family business.
It appears you have bought from trykapsulelabs.com we are Kapsule.co.nz
BEWARE.....
BEWARE...... ALL 3 of my cats will not even touch these, they smell them and walk away. I tried putting a little bit in their favorite food and they won't touch the food at all. I have 4 jars untouched and now the company scams and sends another shipment. I never authorized a recurring shipment. When I emailed the company about the 2nd order of course "it can't be canceled because it was already shipped" Then multiple emails back and forth telling me to delay the next shipment and skip a shipment......NO I WANT TO CANCEL. I DID NOT SIGN UP FOR AUTOSHIP.
26. september 2026
Uopfordret anmeldelse
Besvarelse fra Kapsule New Zealand
Hi, we think this review may have reached the wrong business. Kapsule is a New Zealand marketplace and we do not offer subscriptions or autoship, so we have no record of an order matching this. If you have ordered from us, email jesse@kapsule.co.nz with your order number and I will sort it out personally.
We would appreciate if you could please remove this review as it does hurt our small family business.
It appears you have bought from trykapsulelabs.com we are Kapsule.co.nz
Really does ship from NZ!
First time using Kapsule and I was really impressed. Ive shopped from other sites that state they ship from NZ or Aussie but have often waited weeks for something that's been shipped from China. Amazing service and great product. Delivery was fast too. Thanks
10. september 2026
Besvarelse fra Kapsule New Zealand
Hi, Jesse here, founder of Kapsule. You're right to be annoyed. You waited a week for something that was never going to arrive, and a refund doesn't give you that week back.
The cause was a seller's stock not updating on our side, so the listing showed as available when it wasn't. We've since changed how seller stock syncs, and listings that can't be fulfilled now come down instead of staying up.
We're a young marketplace and this is the sort of thing we're fixing as we grow. If you'd give us another go, email me at jesse@kapsule.co.nz and I'll look after your next order personally.
Quality and price very good
Quality and price very good. Quick delivery. Will definitely order again.
13. august 2026
Besvarelse fra Kapsule New Zealand
Hi Catherine, Jesse here, founder of Kapsule. Sorry about this one. Having an order cancelled after you've paid is a poor experience, and the fault was ours rather than yours.
It happened because a seller's stock hadn't updated with us, so the item showed as available when it wasn't. We've changed how stock syncs from sellers since then, so unavailable items come off the site rather than staying up.
We're still new and fixing things as we find them. If you'd like to try us again, email me at jesse@kapsule.co.nz and I'll make sure it goes smoothly.
Easy purchase
Easy purchase, fast delivery, quality product (fire top stove fan ) amazing customer service !
29. juli 2026
Kapsule is the best!
Kapsule is such an amazing online store! Finally New Zealand has something like Amazon. The customer service is out of this world and I love my new slippers!
5. maj 2026
That my order arrived as u said 3-5…
That my order arrived as u said 3-5 days well done 👍
24. juni 2026
Braid
Timely delivery,and product matched description perfectly.I have just put the line on my reel for the next adventure.
6. juni 2026
The Owner went out of his way to…
The Owner went out of his way to satisfy my purchase. Would definitely recommend this company
26. maj 2026
Great service
Easy straight forward online purchase. Super fast despatch and delivery. Great packaging and great products. Very happy. Already purchased again on Sunday
26. maj 2026
The item arrived super fast
The item arrived super fast.
It seems very good, I’ve only had it a few days but it is quiet and does the job efficiently
1. maj 2026
Everything was exceptional from…
Everything was exceptional from delivery to quality of product.
1. maj 2026
Parcel arrived promptly
Parcel arrived promptly. No damage and was left where specified
23. april 2026
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