I’m extremely satisfied with my Kaabo GTR Max—I bought a gold one, and it’s fantastic. Compared to other high-power electric scooters I’ve had, this one’s heavier and therefore more stable. The dual m... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I got my Mantis 10 lite after my boyfriend bought his Kaabo scooter and said I HAD to get one. I love my scooter. It's sturdy, fun, fast and reliable. The reason Im giving 4 stars is because I ended u... Se mere
I would not buy this product after speaking to the CEO Vanessa they have told me even though it is still under a year manufacturers warranty but it is my problem and I have to deal with it. I paid 2 1... Se mere
Virksomheden har svaret
The customer service pre-sale was amazing. Lula helped me make a decision on which scooter to buy. I settled on the king gtr. They even included some extra throttle options for me to try as I have had... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
KaaboUSA is the official distributor and retailer of Kaabo electric scooters in the United States. As a trusted leader in high-performance electric mobility, we are dedicated to bringing U.S. riders premium scooters that combine cutting-edge technology, rugged design, and uncompromising reliability. At KaaboUSA, we offer a wide range of models designed for both city commuters and off-road adventurers. Whether you're navigating urban streets with the lightweight and portable Mantis series or tackling rough terrain with the power-packed Warrior series, our scooters are built to deliver power, stability, and excitement on every ride. With powerful motors, long-range batteries, superior suspension systems, and intuitive controls, Kaabo scooters are engineered to elevate your riding experience. What sets KaaboUSA apart is not just our world-class products, but also our unwavering commitment to customer satisfaction. Our scooters are shipped directly from our California-based warehouses, ensuring fast delivery and dependable service. We back every purchase with responsive customer support, U.S.-based repair assistance, and a growing library of online resources to help you get the most out of your ride. We believe in building a strong, supportive community of riders. That’s why we continuously engage with our customers through social media, exclusive promotions, rider events, and product updates. Our goal is to make electric scooter riding more accessible, enjoyable, and empowering for everyone — from daily commuters to thrill-seekers. Thousands of riders across the U.S. have already chosen KaaboUSA for their electric scooter needs — and their reviews speak for themselves. We invite you to explore our collection, join the Kaabo movement, and experience the difference for yourself. Ride with confidence. Ride with power. Ride Kaabo.
Kontaktoplysninger
46707 Fremont Boulevard, 94538, Fremont, USA
- (510) 770-6400
- info@kaabousa.com
- kaabousa.com
3,5
Middel
142 anmeldelser
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not that it's your fault but my mailman…
Not that it's your fault but my mailman was throwing my package up in the air and drops my package right in front of me and I noticed that maybe they can be packaged a Lil better maybe with bubble wrap so idiots like mail man dont break product upon arrival...
14. oktober 2025
Besvarelse fra kaabousa.com
Thank you so much for your feedback, and we’re really sorry to hear about how your package was handled during delivery. While the shipping damage wasn’t caused by us directly, we completely understand your concern and appreciate your suggestion about adding extra protection like bubble wrap — we’ll share that with our packing team right away.
We’re glad the package still arrived safely, and we truly appreciate you taking the time to let us know.
If you have any further questions, feel free to reach out!
Customer service is pretty bad
They make good products, but their customer service is far below expectations. When you buy a $3000 scooter, you expect a certain amount of customer service. I also ordered some parts from them such as two tires which were around $200 for both. I got them over five days ago and I still have not been able to get somebody to send me a message saying that yes the other tire is on the way to you. I’ve had to communicate I think six times now and still have not got a for sure answer back and that’s just unacceptable.
Update November 2nd I still have not got the other tire I paid for. Coming up on a month!!!
12. oktober 2025
Besvarelse fra kaabousa.com
Thank you for sharing your honest feedback. We’re very sorry for the delay and the frustration this situation caused — that’s not the experience we want for our customers. We truly appreciate your patience, and we’re glad to let you know that your replacement tire has already been shipped out.
We value your support and are committed to improving our communication and service going forward.
If you have any further questions, feel free to reach out!
Manual shows a USB charge port on…
Manual shows a USB charge port on Mantis king gt. Mine has no port!!!
20. oktober 2025
My Kaabo Warrior X Max is broken
I bought my 1st Kaabo Wolf Warrior X Plus in August of 2024 and 2 days later the headlight and horn stopped working. Kaabo offered for me to send it back for free to be fixed or they could send me the parts if I could fix it myself which I did and it was easy to fix and now it has between 3,500 and 4,000 miles on it. So Friday October 17th I got my new Kaabo Warrior X Max with the new upgraded rear suspension and bigger battery. I put it on a small stool to get it off the ground to check the tires for balancing when I pressed the right brake lever and let go the brake light on the LCD screen stays on and the 2 front deck lights kept blinking and the rear lights too. The 2nd problem I'm having is when the charger is plugged into the scooter the scooter will not turn on when it's charging or when it is full. The 3rd problem started a couple hours later when the 2 NFC keys would not unlock the scooter anymore and I sent them video evidence of all 3 problems and I'm just waiting all weekend for them to message me back because I was told in an email that they are open only Monday to Friday, so all weekend my e-scooter is a $1,850 paper weight and I'm aggravated that I have to sit here and look at a brand new scooter and not be able to ride it. I bought this because I was sick of my wolf Warrior X Plus hard rear suspension where every bump is just hard and I was hoping the new scooter which does have a nice soft suspension would have rode nice but I've never got a chance to try. I just want to send it back and get my money back or if they can send me a new one and do some quality control before they send it to me. One thing I will say is they use cheap wiring and cheap connectors because every problem I hear on Reddit about Kaabo e-scooters are all about faulty wiring and my first scooter had faulty wiring and now this one has faulty wiring.
13. oktober 2025
Besvarelse fra kaabousa.com
We’re very sorry to hear about your experience and truly understand your frustration. Having multiple issues with a brand-new scooter — especially after already owning and maintaining one of our models — is absolutely not the experience we want for our customers. We sincerely apologize for the inconvenience and the time you’ve spent trying to get this resolved.
Thank you for sharing such detailed information and videos. Please reach out again to support@kaabousa.com with your order number and a note requesting a replacement or full refund review. We’ll make sure your case is escalated to a senior representative for immediate follow-up and handled with priority once business hours resume.
We appreciate your patience and your honest feedback — we’ll also share your comments with our quality control team to address the wiring and connector concerns you mentioned.
If you have any further questions, feel free to reach out!
It is a customer service shit
It is a customer service shit that I have received in my life, I have more than a month with my damaged scooter and they have not solved the problem,, on the contrary they have ignored the emails I have sent... my scooter was damaged on September 19 and they only answered me the first few days but without resolving anything and after September 26 until today October 20 they have ignored my emails and still send me emails asking how my experience with their customer service was... And I tell you it's horrible.
19. september 2025
Besvarelse fra kaabousa.com
We’re very sorry to hear about your experience and completely understand your frustration. Waiting this long for a resolution and not getting proper follow-up is unacceptable, and we sincerely apologize for the lack of communication.
Please contact us again at support@kaabousa.com with your order number and a short summary of what’s happened so far. We’ll make sure your case is reviewed immediately by a senior representative and handled with priority.
We truly apologize for the inconvenience and appreciate you bringing this to our attention.
If you have any further questions, feel free to reach out!
Besvarelse fra kaabousa.com
Thank you so much for your feedback! We’re glad to hear you’re enjoying your scooter and its powerful performance. Have fun riding and stay safe!
If you have any further questions, feel free to reach out!
Still have not received my order.
10. oktober 2025
Besvarelse fra kaabousa.com
We’re very sorry to hear that you haven’t received your order yet. That’s definitely not the experience we want for our customers. Please email us at support@kaabousa.com with your order number so we can check the shipping status right away and make sure your order reaches you as soon as possible.
We appreciate your patience and will do our best to resolve this quickly.
If you have any further questions, feel free to reach out!
On my Wolf King
On my Wolf King, the brakes are very loose and lose pressure even after filling brake fluid properly. I do not have a leak anywhere so I haven't been able to fix it.
I also bought a Mantis, preowned, and that battery is not lasting long at all.
They are very fun to ride, I just wish everything worked well when I got them.
11. september 2025
Besvarelse fra kaabousa.com
We’re very sorry to hear about the brake and battery issues you’ve experienced. We completely understand how frustrating it is when your scooters don’t perform as expected, especially after your investment.
For the Wolf King’s brakes, the issue could be caused by trapped air in the line or a worn master cylinder — even if there’s no visible leak. Please reach out to support@kaabousa.com with your order number, and our technician can guide you through a quick check or help arrange service if needed.
We truly appreciate your patience and feedback, and we want to make sure your scooters are performing the way they should.
If you have any further questions, feel free to reach out!
Wolf King GTR
Wolf King GTR. Great product, super fast and sturdy. I am a 60 year old construction worker 6'1" 240lbs and have no problem handling the power. The machine takes me anywhere with no issues.
Took a little getting used to. One handed operation not recomended. Definitly a thrill and a way to get out to enjoy a beautiful day.
16. oktober 2025
Besvarelse fra kaabousa.com
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying your Wolf King GTR and that it’s delivering the power and performance you were looking for.
We really appreciate you sharing your experience and safety reminder — it’s excellent advice.
If you have any further questions, feel free to reach out!
Best scooters on the market
These guys make some of the best e-scooters you can buy anywhere. If you're thinking about getting one, do it. They're worth every penny, shipping is fast and their customer service is awesome.
16. oktober 2025
Besvarelse fra kaabousa.com
Thank you so much for your amazing review! We’re thrilled to hear that you’re happy with your Kaabo scooter and that you had a great experience with our shipping and customer service. Your support and recommendation mean a lot to us!
If you have any further questions, feel free to reach out!
The controller module failed
The controller module failed, I asked if they knew what components most likely failed, I also inquired about a repair technical manual.
The reply requests video troubleshooting steps? Why, the controller failed, I described the symptoms, it failed, it's not the battery or connector.
Why complicate this which unnecessary steps, respectfully request a reply to my initial questions.
10. oktober 2025
Besvarelse fra kaabousa.com
We’re very sorry for the frustration you’ve experienced and understand how inconvenient this has been. Our request for a video is part of the standard process to help our technicians confirm the issue before recommending repairs or replacements — but we completely understand your point.
Please reach out again to support@kaabousa.com with your order number and note that you’ve already described the symptoms in detail. We’ll make sure your case is reviewed by a senior technician who can provide a direct and clear answer to your questions about the controller failure and repair guidance.
Thank you for your patience and for bringing this to our attention.
If you have any further questions, feel free to reach out!
Support was very helpful
Support was very helpful. I ordered the wrong part and was able to exchange for the correct one.
16. oktober 2025
Besvarelse fra kaabousa.com
Thank you so much for your feedback! We’re glad everything worked out smoothly!
If you have any further questions, feel free to reach out!
Overall great experience from shopping…
Overall great experience from shopping to owning and after sales. Usually responds within 24 hours, very helpful.
Amazing product. Will buy again.
14. august 2025
Besvarelse fra kaabousa.com
Thank you so much for your kind words! We’re glad to hear that you had a great experience from purchase to after-sales support, and that you’re happy with your scooter. Your satisfaction means a lot to us, and we truly appreciate your trust and support.
If you have any further questions, feel free to reach out!
Bought my 3rd scooter!
Kabbo makes a great machine. I bought the Mantis King for power and portability. I also have the Wolfe King GT. Powerful and fast and stable. Just heavy and more difficult to fold and transport, but I love it. The Mantis King gets me up all the hills in WV and goes pretty darn fast. Flip one heavy duty lever and fold the handle bat and stem down and secure the latch. Lift and go. Great battery charge ports location and quality.
16. august 2025
Besvarelse fra kaabousa.com
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you’re enjoying both your Mantis King and Wolf King GT. It’s great to know you appreciate the power, stability, and design of our scooters — especially the Mantis King’s balance of performance and portability.
We truly appreciate your support and for sharing your experience so clearly.
If you have any further questions, feel free to reach out!
Worst purchase I’ve ever made – Kaabo should be ashamed
I ordered a Wolf King GT Pro for $3,293.68 thinking I was investing in top-tier quality. Instead, I got a broken scooter, weeks of silence, and the most unprofessional support experience imaginable.
The scooter arrived on August 8 and broke within 24 hours. The throttle died on day one, then the stem lock failed a few days later. I contacted support right away and got nothing but delayed replies—always after business hours or on weekends. By the time they finally sent a replacement part, I’d already spent hundreds of dollars on Ubers just to get to work because my “new mode of transportation” was sitting useless in my living room.
Then things somehow got worse. Their return instructions didn’t work (FedEx said the tracking number was invalid), and when I emailed them about it, their support address literally bounced back as “not registered.” That’s when I had to dispute the charge with my credit-card company.
Kaabo took the scooter almost three weeks ago, and as of today they still haven’t refunded me nearly $3,000. The whole thing feels shady. One day they reply at 8 p.m. from a different address, then vanish again for days.
Bottom line: don’t buy from Kaabo unless you’re feeling lucky. It’s a coin toss whether your scooter will even work—or whether the company will answer you if it doesn’t. This brand is all hype and zero accountability.
4. september 2025
Besvarelse fra kaabousa.com
We’re truly sorry to hear about your experience and completely understand your frustration. What you described is unacceptable and not the level of quality or service we stand for. We sincerely apologize for the repeated issues with your scooter, the lack of timely communication, and the delays in resolving your refund.
Please reach out to support@kaabousa.com with your order number, refund details, and a note referencing this message. We’ll have a senior representative personally review your case and ensure your refund is processed immediately.
We deeply regret the inconvenience and stress this situation has caused. Your feedback will be shared with our management team to improve our communication and service process.
If you have any further questions, feel free to reach out!
Send me a refund for the part that I…
Send me a refund for the part that I sent back to you
15. september 2025
Besvarelse fra kaabousa.com
Please email us at support@kaabousa.com with your order number, tracking information, and a brief note mentioning the returned part. We’ll review your case right away and make sure your refund is processed as soon as possible.
Thank you for your patience and understanding.
If you have any further questions, feel free to reach out!
Horrible customer service
Horrible customer service, sell broken scooters and you have to threaten to get your money back
6. august 2025
Besvarelse fra kaabousa.com
We’re very sorry to hear about your experience and truly understand your frustration. That’s not the level of service or quality we want to deliver. Please reach out to support@kaabousa.com with your order number so we can review your case immediately and ensure a proper resolution.
We sincerely apologize for the trouble and appreciate you bringing this to our attention.
If you have any further questions, feel free to reach out!
Excellent product
4. august 2025
Besvarelse fra kaabousa.com
Thank you so much for your kind words! We’re happy to hear that you’re pleased with your Kaabo scooter. Your support means a lot to us!
If you have any further questions, feel free to reach out!
The processing was really fast
The processing was really fast. The delivery was good. It’s just that the delivery got damaged today, but you guys took care of it really fast so I’m satisfied.
16. oktober 2025
Besvarelse fra kaabousa.com
Thank you so much for your feedback! We’re glad to hear that your order was processed and delivered quickly, and we’re happy we could resolve the delivery damage right away. Your satisfaction means a lot to us!
If you have any further questions, feel free to reach out!
Besvarelse fra kaabousa.com
We’re very sorry to hear that you had a bad experience. That’s not the level of service we want to provide, and we’d like to make things right. Please contact us at support@kaabousa.com with your order number and details of what happened so we can review your case and help resolve it.
Thank you for bringing this to our attention.
If you have any further questions, feel free to reach out!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.