K9 JETS Anmeldelser 

K9 Jets was amazing - we moved from Boston to Brussels and they safely and comfortably got our golden retriever over the pond - communication was wonderful and they were always willing to help - super happy with the entire process from booking to safe landing ❤️

I made a once in a lifetime splurge on a ticket for me and my two doggies from Newark to Dublin and it was absolutely worth it. They are very thorough and prepare you very well for the flight process beforehand, and provide loads of resources if you need extra help getting your pets ready for travel. Their customer service representatives are lovely and very helpful, as well as the staff I met on the day of the flight, before and during. The service on the flight was great, although the vegan mains left a lot to be desired- 5 lumps of tofu and a couple of falafel balls (but I'm used to that haha), but the salad and hummus platter were really nice. And I was delighted to have the bar service also, being a bit of a nervous flier. My dogs were taken care of with some nice swag too! One of my dogs was a bit overstimulated and anxious with the whole experience so I gave her a mild sedative and it calmed her right down and she slept most of the way. They space out the pets too, so if there's any animosity between dogs that can be helpful. Overall a great way to get my dogs across the world, after having done the cargo option before and not liking that experience whatsoever, I would fly with k9Jets again in a heartbeat :)

Everything from booking to landing! The staff was super helpful, friendly and obviously love animals. Once we landed the ground staff was wonderful, stayed with us until the car service arrived. We were informed as to the status of our flight before take off, so we were given plenty of time to let our dogs out to do their business without being rushed. Honestly, couldnt say enough good things!

Relocating from the US to Europe (or other overseas destinations) is inherently stressful, doing it with 2 large (Labrador Retrievers) or other dogs 'not fitting under the seat in front of you', and who you know would not do well in a kennel in the cargo area of a commercial plane, just further increases the stress! - Yes, you can take them on a private plane for $125K+, which for most is too difficult to come up with, but flying in a shared private plane with 9 other dedicated dog lovers while still not is cheap, will bring the cost down to where most people able to afford a relocation, are able to do just that if only someone could coordinate such a travel! - K9 Jets to the rescue, because that is exactly what they do, and do very well. And by doing so, they bring your cost for flying with your dog down to 10% of the private jet cost, and for that, you travel with your dog in the cabin on a large long-range Golfstream, and can be flying on an ever expanding world-wide network between the US, Europe, the Middle East and Australia.

My wife and I flew from Los Angeles to London (non-stop) with each having one of our dogs to our ticket. The company prepares you very well, by making sure your veterinary preparations and clearances are pre-accepted. In a video meeting shortly before the travel, CEO Adam reviews the practicalities of the boarding, seating and flight.

The evening of the flight you depart from a small departure area of the charter company, and go through a friendly TSA clearance, (somewhat humorous, as they tell you to pat down your dog down on their instructions!) and then you board. Seats have been pre-assigned, prior to boarding, with the dogs at the feet of their owners, all behaving extremely well. In no time, off we went, the Golfstream being a luxurious plane with fancy reclining seats, and with minimal turbulence at 40,000 feet. After a nice meal, from the amazing FA dancing around with food and drinks as not to step on tails or dog bodies, and with the local time at 11PM, everyone in the cabin, human and dog alike, were snoozing or relaxing. Not a single restless dog, not a single anxious moment, and actually not a single 'bathroom' moment for any of the dogs before getting ready to land at Lutton airport after 10-1/2 hour in the air.

Once on the ground, extremely (dog) friendly animal control officers came on board and checked the chips and matched them to the vet papers, and likewise a quick passport control, and we all were able to go to an area with our dogs so they could relieve themselves. After this, Adam and his staff welcomed us into a more lavish passenger area where we could get excellent espresso drinks and breakfast treats, before continuing our journey in Britain, or continue to the continent as several of us were doing (on a small private jet for us for a 500 mile journey - all arranged and seamlessly coordinated by Adam and K9 jets with the jet waiting for us as we landed, taking off as soon as we had our coffee!)

All in all, a very positive experience, with a company who definitely knows what it is doing from having the most experience with this way of traveling. If you love your dog and just can't put him or her in a cage in the cargo area and treated as such, and you are able to find the money for a K9 Jets ticket, My wife and I can wholeheartedly recommend K9 Jets, and we would use them again in a heartbeat if the need arises, which, by the way, several of the passengers on our flight did, being repeat customers!

Can’t even find a reason to complain! Best flight ever! So easy! The dogs were calm- happy - can’t wait for my flight back

Adam at K9 airlines helped me so much in our journey to move to Austria. Getting a pet health certificate for our dog, Lucky was incredibly stressful and we had multiple helpful calls with Adam who helped to make sure we were able to make our flight with the certificate in hand. Adam went above and beyond to help make sure Lucky and I made it safely to Europe where my now husband was waiting to pick us up from Paris, France and take us to our new home. Remarkable customer service from start to finish. I can't recommend K9 airlines enough!

Amazing experience, Shadow had a great time during the flight

Flying with K9 Jets was amazing. Our dogs were right at our feet the entire trip, and the flight attendant went above and beyond to keep everyone comfortable. Email communication was a little inconsistent at first, but improved closer to the flight. Overall, worth every penny, don’t hesitate, just book it!

Simply put K9 Jets offers a brilliant service that does what it says on the tin.
In the fall of 2022, I contacted Adam Golder to arrange a shared charter that I had organized through Facebook. I found enough other people and pets traveling from Teterboro to London and back, and organized all their payments and answered their questions, etc. This literally took me months of almost daily work to achieve.
Now, with K9 Jets revolutionary approach, the same service is as simple as booking a seat online.
Often, the best businesses are those that have a straightforward, easy to understand business model. If you need to transport your pet and yourself across the Atlantic or elsewhere, there is no other company I'd recommend than K9 Jets.
Beyond the ease of use, the experience itself far surpasses any expectations. My only warning is it will spoil you for future travel!

Each and every staff member we spoke to from check in, to stepping off the plane was so incredibly kind and helpful. My two shepherds have never flown before so I was anticipating them to be nervous and yet they handled this flight like they’ve done it a million times. Can’t imagine traveling any other way after this experience!

It was even better than I expected. Highly recommend. I took the flight from London to Miami and from start to finish it’s a 5 star experience. It’s not just a service to travel with your pet, it’s truly a private jet experience. I simply won’t leave my dog at home or cage him with a dog sitting service, so if I’m going to Europe, my dog is coming with me and K9 jets makes it so easy. The FBO was stocked with gourmet snacks and drinks, they served a 3 course meal on the flight and had really high snacks on the plane. I think for the service you get, the price was extremely reasonable and im already looking at booking my next flight with them. 10/10

I cannot recommend K9 Jets highly enough! I was extremely anxious about flying with my German Shepherd, who is a very sensitive and easily stressed dog. From start to finish, Adam and his team went above and beyond to make the experience as smooth and comfortable as possible for both of us.

They were incredibly attentive, always checking in to make sure we felt safe and had everything we needed. They were also always available to answer my many questions, which really set my mind at ease. The level of care, professionalism, and genuine compassion they showed gave me complete peace of mind. We had plenty of space to settle in comfortably with my dog, which made a world of difference for him.

What could have been a very stressful journey turned into the best travel experience we’ve ever had. K9 Jets truly understands how important our pets are to us, and they treat them with the same love and respect we do.

I’ve been traveling internationally with my pets for 4 years, and I can honestly say K9 Jets has been the most incredible experience of all. Traveling with both my dog and cat can feel overwhelming, but with K9 Jets, everything was effortless. Their care, attention to detail, and 10/10 service made the entire journey stress-free and gave me total peace of mind.

What stood out most is how thoughtful the team is — every question, every worry, every “what if” I had was already anticipated and taken care of. I felt supported every step of the way, and my pets were treated like family.

I truly can’t thank the K9 Jets team enough and would recommend them to anyone looking to relocate or travel with their pets. They turn what could be a stressful experience into something genuinely positive and memorable.

Amazing staff, well worth the price. Will do again.

In August 2025, I booked a one-way flight with K9 JETS from London to New Jersey. Before booking, I advised them that I was awaiting the outcome of a U.S. immigration interview and might need to amend my plans. K9 JETS confirmed in writing that if needed, they would cancel my booking and hold the funds in escrow for a future flight.

When I later received written confirmation from U.S. Customs and Border Protection that I was legally required to enter via JFK or Newark — and not via Teterboro, where K9 JETS operates — I contacted them promptly to cancel.

They refused a refund, credit, or any assistance reselling the seat, despite:

Their prior written assurance of flexibility

My cancellation being legally unavoidable

Their precedent of issuing refunds in similar or even less severe cases

I contacted the company’s founder directly, twice. I received no reply — only automated pre-flight emails.

This was a deeply disappointing experience. Not just for the financial loss, but for the lack of courtesy or care in handling a reasonable, well-documented situation.

Be very cautious before trusting any verbal or written assurances. For context, I’ve also flown with Bark Airlines and can recommend their professionalism and customer service.

K9 Jets to the rescue!
I can’t even begin to describe how grateful I am for Adam and the K9 Jets team.
After a nightmare experience from beginning to bitter end with Bark Air, that ultimately ended in disaster, where their representative stopped responding in the 24 hours before our flight, and I still hadn’t received my approval from the USDA, I tried jumping ship to a K9 Jets flight that was leaving a few days later. The experience with Bark Air in the 6 week lead up was already inexcusably unbearable, so I started putting myself on the waitlist for every departing flight I could find with K9 Jets.
There appeared to still be a seat on a flight so I booked it, only to receive a call from Adam that unfortunately the carrier had selected a smaller plane and the seat was no longer available.
After explaining my situation, Adam was hugely sympathetic, even though I was flying with their competitor, and did everything imaginable to get our application approved in time for the flight.
Bark air never responded to my desperate emails and I never got a human being on the phone.
In the end we were unsuccessful because of USDA issues, and I had to return to London at my own expense, as my son was about to begin school.
Adam even called the next day to see if we had been successful and was clearly invested in our situation.
We were able to get a seat on a flight with K9 Jets about 12 days later, and Adam did everything possible to make sure we got our documents expedited, worked with us, our vet, and their contacts both in the U.S. and the UK, to make sure that Stella and I made it safely to our destination…the second time around.
I could not have been more pleased with their level of service, communication, and detailed information about the plane, the seating arrangements, and ultimately the outstanding class of service they were able to provide.
I’ve not felt this well taken care of in a long time, and K9 Jets has our undying loyalty from now on. I’ve been telling everyone who will listen that if you ever need to fly with your animals, K9 Jets is the way to go.
They offer far more services and information than Bark Air, like expedited documents service, you actually get a human on the phone when you call, and the flight information and service were all given well in advance.
Bark Air outsourced us from the beginning to representatives for whom English was not their first language, who couldn’t read or understand the rabies documents, and who left me so stressed in the 6 week lead up, I wasn’t sleeping and I lost several pounds.
I never got a human on the telephone once, and as I mentioned, the representative assigned to me after the initial disaster, stopped responding to me altogether on the day before flying, and rebooked me on a flight without my permission or knowledge.
Save yourself the unnecessary stress and worry at such an important time, and fly K9 Jets. But be sure to book well in advance as they are quite busy flying clients all over the world!
We look forward to flying K9 Jets again next summer and any other time we plan to travel with our beloved Stella!

The flight itself was fantastic and smooth, but it was the care for all the passengers and dogs before, during, and even after that made it extra special. Can’t speak highly enough about K9 Jets.

When relocating to the UK from Canada, it was unthinkable that I would put my pup in the hold of a plane. Thankfully, K9 Jets had recently started flying from Canada, which meant I could book a direct flight to the UK with my boy in the cabin, sitting next to me. Booking was effortless, though satisfying the Canadian government’s paperwork requirements was a bit more involved—we had a small hiccup with this, but K9 Jets went out of their way to resolve it. They also pre-approved all paperwork before takeoff, so I could travel with peace of mind and no fear of quarantine.

On arrival at the lounge, we received a lovely goody bag and had the chance to meet all the other pet paw-rents and fellow dog travellers. The flight itself was amazing, with so many other friendly pups onboard and even a couple of cats! The staff were extremely welcoming and attentive. Winnie was initially excited but settled into the flight shortly after takeoff, sleeping for most of it while cradling his K9 Jets soft toy.

On landing in the UK, my partner was able to meet me right next to the plane on the tarmac, and we were promptly on our way to our new home. Thank you so much, K9 Jets, for getting us over safely for my wedding and our next chapter!

I flew on the July flight from New York to LA with a cat and a dog. Neither had any travel experience other than the vet for the most part so I was concerned. It all turned out fine. K9 staff did a great job of preparing us and working with our pets. On board the service was top of the line. I wish I could fly like that all the time.

Truly an exceptional experience from booking to landing! The K9 Jets team was amazing — friendly staff greeted both me and my pup at the lounge before takeoff and again when we landed, making everything feel effortless. Every question was answered quickly and kindly. Zero stress! Honestly, it couldn’t have been easier. Highly recommend — 4 paws up!