Johnsons Wellness Anmeldelser 

259
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Jake, the engineer who serviced our hot tub did a first rate job. He had an encyclopaedic knowledge of hot tubs and was able to correctly diagnose one or two issues we were having in a matter of momen... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent customer service from Ian, Claire and Henry at the Royston branch. Any after-sales issues were resolved promptly and professionally. Deep product knowledge on both Hot Tubs and outbuil... Se mere

Bedømt til 5 ud af 5 stjerner

I have to write in and commend Jake who installed my hot tub last year. He is so knowledgeable about the science behind getting the chemical balance right, as well as the actual operations of... Se mere

Bedømt til 4 ud af 5 stjerner

Poor after sales service. Unable to connect wifi since day 1 of installation. Contacted Customer Service to ask for someone to help. Acknowledged and said a technician will be in touch. Now 10 days... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Boblebadsbutik

Skrevet af virksomheden

Choosing the right hot tub for you can be a minefield with over 50 brands now available in the UK. Johnsons Wellis provide an exceptional choice of premium, European-made hot tubs from the largest hot tub manufacturer in Europe – Wellis Spas. As an established Wellis Premium Partner, we here at Johnsons are able to offer our customers not just the best offers available on Wellis hot tubs, but also the outstanding service to go alongside it.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

259 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(259)

38 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service…

Jake fixed a leak and performed a full service of our hot tub. Great customer service, very polite and informative.

9. november 2023
Uopfordret anmeldelse
Johnsons Wellness-logo

Besvarelse fra Johnsons Wellness

Hi Ysanne,

Thanks for the feedback.
Great to hear that Jake has done a great job for another one of our wonderful customers!

Kind regards

The Team at Johnsons

Bedømt til 5 ud af 5 stjerner

Absolutely love our hot tub

Absolutely love our hot tub. The service was brilliant too, really friendly delivery team and answered all ours questions. Jake was great, gave us all the information and advice we needed. Definitely recommend this company!

8. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

After a completely awful experience…

After a completely awful experience with Johnson’s Jake and Gareth were amazing Joe in the office too! They saved the day today thanks guys Martins customer service was appalling however. I have wasted time and work hours on him not bothering to do a job at all. Taking the wrong photos as he could be bother to wait for me to arrive at the agreed time and the. Submitting the wrong photos which caused no end of stress today when the guys had to think on their fit and carry the hot tub round to an area that they were unprepared for. Johnson’s this is not right. Please take action you are impacting your good staff with someone who clearly doesn’t care further than making a sale!

7. november 2023
Uopfordret anmeldelse
Johnsons Wellness-logo

Besvarelse fra Johnsons Wellness

Hi Jo,

Thanks for your kind words about the guys.

We’re really sorry elements of the journey left you feeling disappointed. We will be carrying out a full and urgent investigation into what happened and what improvements can be made.

Kind regards

The Team at Johnsons

Bedømt til 5 ud af 5 stjerner

Excellent service

The guys at the Whitstable showroom were very helpful explaining all about the hot tube we purchased.
Tony and Jorden arrived early and installed the hot tub over coming a few access problems to get it where we wanted it. They were polite and helpful.
Tony had to come back the following day (the electrician couldn’t make it till then) to commission the tub and explain how to maintain and control it.
Excellent job from all the guys and Tony left his contact number in case we have any problems. Would recommend them to anyone

3. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Johnson’s hot tubs

Tony and Jordan arrived on time in appalling weather and installed the hot tub exactly where I wanted it and ran through how to maintain and control it. Very friendly guys. Nothing was too much trouble and they left me their contact number in case I have any difficulties. Would highly recommend.

1. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant experience buying our Kilimanjaro

Brilliant experience buying our Kilimanjaro spa from Johnson’s. Gordon in the Eastbourne Showroom was really helpful with all our questions and a thoroughly lovely bloke to deal with.
Jo, Jordan and Tony arrived to commission the hot tub for us and they were great. Polite and helpful and showed us exactly what we needed to do to look after the spa.
All in all a good experience thanks to the individuals mentioned. Thanks fellas 👍

31. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Review for Jake and Gareth who…

Review for Jake and Gareth who installed my hot tub. Two very polite and attentive young men, they were helpful and informative. They did a very neat and tidy job taking into account our wishes. They cleared all the packaging away after they had finished. Very happy with the service.
Thank you.

5. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Jake came to service our hot tub

Jake came to service our hot tub, he was, friendly, informative, tidy and efficient, he told us what he was doing so we knew the process and gave us some great tips on what routine to keep in between services and regular cleans. I now also know how to change the time. Thanks Jake.

20. oktober 2023
Uopfordret anmeldelse
Johnsons Wellness-logo

Besvarelse fra Johnsons Wellness

Hi Carol,

Thanks for the great feedback!

We aim to ensure that all of our engineers and technicians give our wonderful customers this level of support, so it’s great to see that Jake is consistently impressing the customers he visits so much that they feel compelled to write him a review!

Well done, Jake and thanks for letting us know, Carol!

Kind regards

The Team at Johnsons

Bedømt til 5 ud af 5 stjerner

Jake and the team were brilliant

Jake and the team were brilliant. Great communication, cared about our needs and requests, polite, thoughtful and worked hard to get things done on time. Jake also ran me through everything I needed to know about the hot tub and made great recommendations about the orientation. Couldn’t recommend Jake, Johnsons and Wellis more!

18. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Johnson's summerhouse/shed

Our summerhouse/shed was built on time and efficiently by three different teams, one to actually build the building. Which was remarkable to watch the structure grow such a short time. The next team came and fitted the roof and the last team the decking and window. The only negative we have is that not all the parts were delivered initially, how can you miss a door and door handle? This caused a slight delay in finishing the project, as repeatedly the handle was forgotten on each trip! If it was not for Gordon in the local showroom who provided a handle we doubt whether it will have ever arrived. Apart from that all workers from the initial constructor,whose name we can't recall, were a credit to your Company. From Kurt the salesperson, Gordon in the sales office and the snagger who came and rectified a couple of things. Especially a mention of thanks to Michael B, Adam and Albert who laboured so well. Thankyou to all for such an efficient service and put our faith back into the British workmen!

27. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Genuine firm from top to bottom..

FROM INITIAL CHAT WITH THE AWESOME SALES MANAGER TIMUR; TO JOE THE LOGISTICS MANAGER TO GARETH & JORDAN WHO DELIVERED & INSTALLED OUR HOT TUB & SPENT 30 MINS RUNNING THRU ALL OF THE INSTRUCTIONS/GUIDES WHILST I VIDEOED THEM - THE EXPERIENCE HAS BEEN VERY PROFESSIONAL & THEY DO WHAT THEY SAY THEY'LL DELIVER....

2. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

THE place to buy your hot tub

After months of trying to make up my mind who to buy from, I happen to visit Johnson's, it was immediately evident these were to people to trust, I'm so glad we did the informative sales team, the effortless purchase to the brilliant installation team Jake & Jordan, extremely professional, keen to make sure you are left feeling confident with the features and ongoing upkeep, the team are fantastic and can not do enough!

21. august 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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