JOHNS&CO Anmeldelser 

4.555
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was cautioned about the expiry of the Rent Protection and Legal Expenses insurance coverage which I had overlooked weeks ago. I was impressed that the insurance coverage was swiftly executed within... Se mere

Bedømt til 5 ud af 5 stjerner

All you need is someone who is responsive and attentive as a property manager. Denisa from Johns&co west Hampstead branch, absolute star, responds to emails quickly, addresses issues professionally. I... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Johns&Co Royal Wharf have always made renting from them seamless from the day we moved in. The agents were all so friendly and it was them that welcomed us into the area. Our property manager Nico... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Professional staff with timely response. Especially Miyah and Siliva. Process was seamless and they took care of everything with as little involvement from myself. Highly recommended specially in t... Se mere

Virksomhedsoplysninger

  1. Boligmægler
  2. også i
  3. Boligudlejningskontor
  4. Ejendomsadministration
  5. Ejendomsmægler
  6. Ejendomsudlejning

Skrevet af virksomheden

At JOHNS&CO we’re a fast-growing, innovative London estate agency with eight offices in London. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We have been helping people buy, sell, rent and let their homes for over a decade. We have offices in Hong Kong, Shanghai, Singapore and Malaysia to support our clients in these countries and on their timezone providing a trustworthy and professional service for all our customers.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

5 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 88 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(4.555)

685 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Johns & Co- AE/CC recommendation

Alexandra Ene & Candice Chan were brilliant. Quick and communicative, highly recommend!

5. august 2026
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Besvarelse fra JOHNS&CO

Hi Alex,

Thank you for your feedback regarding Alexandra and Candice. They will be thrilled to hear you were impressed with their quick and communicative service, and value your recommendation.

Bedømt til 5 ud af 5 stjerner

The guys found a tenant within a week…

The guys found a tenant within a week and handled the process brilliantly.

1. august 2026
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Besvarelse fra JOHNS&CO

Hi Paul,

We're pleased to hear the lettings process was handled promptly and effectively. We look forward to continuing to deliver a brilliant service.

Bedømt til 5 ud af 5 stjerner

Good staff

Good staff, proactive and good process. Candice and Nick were super helpful in getting everything set-up.

26. juli 2026
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Besvarelse fra JOHNS&CO

Hi Krishn,

Thank you for leaving this feedback. We're pleased to hear Candice and Nick made the process positive for you with their proactive and helpful service.

Bedømt til 5 ud af 5 stjerner

Terry Lau our property manager was…

Terry Lau our property manager was fantastic, fast response and kept us updated.

28. juli 2026
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Besvarelse fra JOHNS&CO

Hi Rita,

We're pleased to hear Terry provided you with fantastic service, keeping you updated with fast responses throughout the process. We'll be sure to share your feedback with him.

Bedømt til 5 ud af 5 stjerner

Excellent service from Param and Luke at John&Co.

I've been really impressed with the service I got from Param and Luke at John&Co. As an existing tenant, I reached out with a request recently, and they both handled it really professionally and politely from start to finish.

Param was quick to acknowledge my query and kept me in the loop the whole way through, so I never felt like I was chasing anyone for a response. Luke picked up my request and followed up with clear, helpful communication, making sure everything got sorted smoothly.

Both Param and Luke were friendly, patient with my questions, and actually took the time to understand what I needed instead of just ticking a box. Made a stressful process way less stressful!

Would definitely recommend John&Co. to other tenants based on this — big thanks to Param and Luke for sorting everything out.

27. juli 2026
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Besvarelse fra JOHNS&CO

Hi Lin,

Thank you for your feedback. We’re delighted to hear that Param and Luke were able to make the process feel straightforward and stress-free. Their professionalism, communication and willingness to go the extra mile are exactly what we strive for at Johns&Co. We’ll be sure to share your kind words with them. Thank you again for recommending us!

Bedømt til 5 ud af 5 stjerner

Above and Beyond Property Management

Rob, Rachael and Param have been extremely helpful being our property managers. Our case was a very tough one due to being overseas landlord, however all three of them tirelessly and diligently provided above and beyond customer services. I would highly recommend this team to anyone for property management.

27. juli 2026
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Besvarelse fra JOHNS&CO

Hi Carmen,

We're pleased to hear our team have highly impressed you with their helpful and consistent support. At Johns&Co we strive to ensure all our clients receive the best standard of service, and it's fantastic to hear you received this. We'll be sure to pass your recommendation and kind words along to the team.

Bedømt til 5 ud af 5 stjerner

As overseas landlord

As overseas landlord, I appreciate Johns&Co team, Alex Fenton, Anthony and Savannah rent my flat out efficiently in half month.

It is pleasant experience working with Alex and Anthony. They are proactive, prompt, patient, prudent and well organised.

Strongly recommend.

17. juli 2026
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Besvarelse fra JOHNS&CO

Hi Maria,

Thank you for taking the time to leave this review. We are pleased to hear you enjoyed working with Alex and Anthony and that their efficient and professional approach contributed to a positive outcome. We look forward to continuing to assist you.

Bedømt til 1 ud af 5 stjerner

DO NOT USE THESE EVER!

DO NOT USE THESE EVER!! Me and my friend rented an apartment for a year no trouble, but when we moved out, silence no one spoke to us about getting our deposit back. We’ve been contacting each other on emails for 2 MONTHS now still nothing! Me and my roommate are literally almost begging for it and Thomas Chan does not respond to emails after days we have to call the office to get his attention as obviously he doesn’t answer the phone as he is too much of a coward to speak to us on the phone lol. Anyway moral of the story do not rent from these ever.

24. juli 2026
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Besvarelse fra JOHNS&CO

Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

Bedømt til 5 ud af 5 stjerner

Excellent service from Rayan and team at Johns&Co

Rayan and team were expert guides for us as landlords in London. Kristen and Miyah, alongside Rayan, demonstrated great responsiveness and teamwork to secure our tenants. Valuable counsel on pricing and process meant an as-smooth-as-possible experience which can be complex at the best of times. Also to call out Rayan for going the extra mile while responding to questions on holiday. Very happy to recommend Rayan and team going forward.

24. juli 2026
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Besvarelse fra JOHNS&CO

Thank you for your great feedback. It's fantastic to hear you found our teams expertise and support valuable, and that they were able to successfully guide you through the process. We're pleased Rayan in particular stood out to you for his willingness to go the extra mile. We'll be sure to share your kind words with the team and look forward to continuing to assist you.

Bedømt til 1 ud af 5 stjerner

Very disappointing landlord experience

Very disappointing experience. The goalposts were changed after the tenancy began, with Johns&Co attempting to charge a "renewal" fee despite there being no renewal, the tenancy simply continued automatically under the new legislation. Their response was that, as a "goodwill gesture", they'd only charge the fee monthly instead of annually. I found this approach unreasonable and have since terminated my relationship with the agency.

24. juli 2026
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Besvarelse fra JOHNS&CO

Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

Bedømt til 5 ud af 5 stjerner

Excellent service of five stars award

I recently sold my property through JOHNS&CO and had the absolute pleasure of working with Reggie Chung. Alongside the sale, Reggie expertly managed the checkout process and deposit proposal for my previous tenancy, which had been in place for 9 years.

Navigating the end of such a long tenancy could have been complicated, but Reggie handled everything flawlessly. Communication was always clear, the advice was spot-on, and Reggie took all the stress out of the transition. It is rare to find a property manager so dedicated and detail-oriented. A massive thank you to Reggie for a completely seamless experience. 5 stars!

29. juni 2026
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Besvarelse fra JOHNS&CO

Hi Ray,

Thank you for leaving this review. It's great to know our team have continued to impress you since that first sale, and that Reggie has made such a strong impact in a short amount of time! We strive to provide a seamless experience and we're pleased to know you are continuing to receive this. We appreciate your continued trust, and look forward to assisting you.

Bedømt til 1 ud af 5 stjerner

They will try to steal your money

They will try to steal all of your money.
They will attempt to claim you installed things in the apartment that were already there and take your money for it. So make sure you have photos of EVERY SINGLE LITTLE THING in the apartment. Other stuff they will claim existed in the apartment when it never did - and try to take your money for it. Basically what i am saying is EVERY SINGLE DEDUCTION they tried to make on my deposit was proveably false and over exaggerated. They tried taking it all and only have me back my deposit after i threatened legal action. Also dont ever expect anything to be fixed in a timely mâner - or at all. I lived with broken tables , cabinets, etc, that they refused to fix, but also wouldn’t let me throw away.

Staff also never answer their e-mail. You’ll get those “I’m away from office” automatic replies and then never get a call back. So if you need something from them spam call or just walk into the office.

23. juli 2025
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Besvarelse fra JOHNS&CO

Hi Gili,

Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

Bedømt til 5 ud af 5 stjerner

Yantong Lin and WanMin Xue always…

Yantong Lin and WanMin Xue always provide me
Excellent service. Whenever I ask for help, they are always available. I rely them on all requests.

16. juli 2026
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Besvarelse fra JOHNS&CO

Hi Yuangong,

Thank you for your kind review. We’re delighted to hear that Yantong and WanMin have consistently been available and helpful whenever you’ve needed assistance. Providing reliable and responsive support to our tenants is very important to us, and we really appreciate you taking the time to recognise their efforts.

Bedømt til 5 ud af 5 stjerner

Paris makes life very easy for us

Paris makes life very easy for us. Very efficient in dealing with anything that arises and gives excellent advice. We are lucky to have her dealing with our property.

21. juli 2026
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Besvarelse fra JOHNS&CO

Thank you for your feedback. We’re pleased to hear that Paris has made managing your property easier and has consistently provided efficient support and valuable advice. It’s fantastic to know that you feel confident having her look after your property. We’ll be sure to pass your kind words on to Paris!

Bedømt til 5 ud af 5 stjerner

Excellent service from Jamie!

I recently handed in my notice with JOHNS&CO and Jamie was incredibly helpful throughout the entire process. He made everything stress-free and kindly provided a fantastic reference for my next apartment. Exceptional service—thank you, Jamie!

20. juli 2026
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Besvarelse fra JOHNS&CO

Hi Sean,

Thank you for your review. We’re pleased to hear that Jamie was able to make the process stress-free and supported you throughout. We’ll make sure Jamie receives your kind feedback and we wish you all the very best in your property journey!

Bedømt til 1 ud af 5 stjerner

Always someone else’s job…

I approached this letting agent in regards to moving into a property they had advertised. Upon letting them know my salary, they tried claiming the listed price was no longer applicable and told me an offer 15% higher would get it done. After this, after 5 working days the landlord pulled out of the deal. A further two weeks have gone by without any sign of my holding fee being returned, any time of asking I am told it’s another delay.

Steer clear of doing business with this company.

1. juli 2026
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Besvarelse fra JOHNS&CO

Hi Bennett,

Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

Bedømt til 5 ud af 5 stjerner

Great and speedy service from Candice…

Great and speedy service from Candice and Savannah at Johns&Co

10. juli 2026
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Besvarelse fra JOHNS&CO

Hi Matthew,

Thank you for your feedback! We’re delighted to hear that Candice and Savannah provided you with such great and speedy service.

Bedømt til 5 ud af 5 stjerner

Outstanding Support and Service from Daniel at Johns & Co

We had a fantastic experience with Daniel Badu at Johns & Co. From the very beginning, he was professional, responsive, and incredibly reassuring throughout what can often be a stressful process.
Daniel guided us every step of the way, kept us informed, and was always available to answer our questions. Thanks to his efficiency and dedication, we successfully secured a two-bedroom apartment, and the entire process was much smoother than we expected.
We truly appreciated his honesty, patience, and commitment to helping us find the right home. We would highly recommend Daniel and Johns & Co. to anyone looking for a reliable and supportive letting agent.
Thank you, Daniel!
Lola & Manasseh

15. juli 2026
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Besvarelse fra JOHNS&CO

Hi Lola and Manasseh,

Thank you for your review. We’re delighted to hear that Daniel was professional, responsive and reassuring throughout your search. Finding the right home can be a stressful process, so it’s fantastic to know that Daniel’s guidance, patience and communication helped make the experience smoother for you. Congratulations on securing your new two-bedroom apartment, and we’ll be sure to share your feedback with Daniel!

Bedømt til 5 ud af 5 stjerner

Excellent and professional service

I had a very positive experience with Johns & Co. The team was helpful, responsive and professional throughout the process. Wai Yau, Ebru Chow, Andrew and Robert Pearson were all very supportive and made everything clear and easy to follow. Thank you for your assistance and excellent service.

16. juli 2026
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Besvarelse fra JOHNS&CO

Hi Binnaz,

Thank you for your kind feedback. We’re pleased to hear that Wai, Ebru, Andrew and Robert were all supportive and helped make the process clear and straightforward for you. Providing a professional and helpful service throughout every stage is incredibly important to us, and we’re grateful that you took the time to share your experience.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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