I was cautioned about the expiry of the Rent Protection and Legal Expenses insurance coverage which I had overlooked weeks ago. I was impressed that the insurance coverage was swiftly executed within... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All you need is someone who is responsive and attentive as a property manager. Denisa from Johns&co west Hampstead branch, absolute star, responds to emails quickly, addresses issues professionally. I... Se mere
Virksomheden har svaret
Johns&Co Royal Wharf have always made renting from them seamless from the day we moved in. The agents were all so friendly and it was them that welcomed us into the area. Our property manager Nico... Se mere
Virksomheden har svaret
Professional staff with timely response. Especially Miyah and Siliva. Process was seamless and they took care of everything with as little involvement from myself. Highly recommended specially in t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At JOHNS&CO we’re a fast-growing, innovative London estate agency with eight offices in London. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We have been helping people buy, sell, rent and let their homes for over a decade. We have offices in Hong Kong, Shanghai, Singapore and Malaysia to support our clients in these countries and on their timezone providing a trustworthy and professional service for all our customers.
Kontaktoplysninger
4 Halyard Place, E16 2TH, London, Storbritannien
- 02071180200
- info@johnsand.co
- johnsand.co
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 88 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Johns & Co- AE/CC recommendation
Alexandra Ene & Candice Chan were brilliant. Quick and communicative, highly recommend!

Besvarelse fra JOHNS&CO
The guys found a tenant within a week…
The guys found a tenant within a week and handled the process brilliantly.

Besvarelse fra JOHNS&CO
Param Virdee provided excellent service…
Param Virdee provided excellent service and has been very helpful.

Besvarelse fra JOHNS&CO
Good staff
Good staff, proactive and good process. Candice and Nick were super helpful in getting everything set-up.

Besvarelse fra JOHNS&CO
Terry Lau our property manager was…
Terry Lau our property manager was fantastic, fast response and kept us updated.

Besvarelse fra JOHNS&CO
Excellent service from Param and Luke at John&Co.
I've been really impressed with the service I got from Param and Luke at John&Co. As an existing tenant, I reached out with a request recently, and they both handled it really professionally and politely from start to finish.
Param was quick to acknowledge my query and kept me in the loop the whole way through, so I never felt like I was chasing anyone for a response. Luke picked up my request and followed up with clear, helpful communication, making sure everything got sorted smoothly.
Both Param and Luke were friendly, patient with my questions, and actually took the time to understand what I needed instead of just ticking a box. Made a stressful process way less stressful!
Would definitely recommend John&Co. to other tenants based on this — big thanks to Param and Luke for sorting everything out.

Besvarelse fra JOHNS&CO
Above and Beyond Property Management
Rob, Rachael and Param have been extremely helpful being our property managers. Our case was a very tough one due to being overseas landlord, however all three of them tirelessly and diligently provided above and beyond customer services. I would highly recommend this team to anyone for property management.

Besvarelse fra JOHNS&CO
As overseas landlord
As overseas landlord, I appreciate Johns&Co team, Alex Fenton, Anthony and Savannah rent my flat out efficiently in half month.
It is pleasant experience working with Alex and Anthony. They are proactive, prompt, patient, prudent and well organised.
Strongly recommend.

Besvarelse fra JOHNS&CO
DO NOT USE THESE EVER!
DO NOT USE THESE EVER!! Me and my friend rented an apartment for a year no trouble, but when we moved out, silence no one spoke to us about getting our deposit back. We’ve been contacting each other on emails for 2 MONTHS now still nothing! Me and my roommate are literally almost begging for it and Thomas Chan does not respond to emails after days we have to call the office to get his attention as obviously he doesn’t answer the phone as he is too much of a coward to speak to us on the phone lol. Anyway moral of the story do not rent from these ever.

Besvarelse fra JOHNS&CO
Excellent service from Rayan and team at Johns&Co
Rayan and team were expert guides for us as landlords in London. Kristen and Miyah, alongside Rayan, demonstrated great responsiveness and teamwork to secure our tenants. Valuable counsel on pricing and process meant an as-smooth-as-possible experience which can be complex at the best of times. Also to call out Rayan for going the extra mile while responding to questions on holiday. Very happy to recommend Rayan and team going forward.

Besvarelse fra JOHNS&CO
Very disappointing landlord experience
Very disappointing experience. The goalposts were changed after the tenancy began, with Johns&Co attempting to charge a "renewal" fee despite there being no renewal, the tenancy simply continued automatically under the new legislation. Their response was that, as a "goodwill gesture", they'd only charge the fee monthly instead of annually. I found this approach unreasonable and have since terminated my relationship with the agency.

Besvarelse fra JOHNS&CO
Excellent service of five stars award
I recently sold my property through JOHNS&CO and had the absolute pleasure of working with Reggie Chung. Alongside the sale, Reggie expertly managed the checkout process and deposit proposal for my previous tenancy, which had been in place for 9 years.
Navigating the end of such a long tenancy could have been complicated, but Reggie handled everything flawlessly. Communication was always clear, the advice was spot-on, and Reggie took all the stress out of the transition. It is rare to find a property manager so dedicated and detail-oriented. A massive thank you to Reggie for a completely seamless experience. 5 stars!

Besvarelse fra JOHNS&CO
They will try to steal your money
They will try to steal all of your money.
They will attempt to claim you installed things in the apartment that were already there and take your money for it. So make sure you have photos of EVERY SINGLE LITTLE THING in the apartment. Other stuff they will claim existed in the apartment when it never did - and try to take your money for it. Basically what i am saying is EVERY SINGLE DEDUCTION they tried to make on my deposit was proveably false and over exaggerated. They tried taking it all and only have me back my deposit after i threatened legal action. Also dont ever expect anything to be fixed in a timely mâner - or at all. I lived with broken tables , cabinets, etc, that they refused to fix, but also wouldn’t let me throw away.
Staff also never answer their e-mail. You’ll get those “I’m away from office” automatic replies and then never get a call back. So if you need something from them spam call or just walk into the office.

Besvarelse fra JOHNS&CO
Yantong Lin and WanMin Xue always…
Yantong Lin and WanMin Xue always provide me
Excellent service. Whenever I ask for help, they are always available. I rely them on all requests.

Besvarelse fra JOHNS&CO
Paris makes life very easy for us
Paris makes life very easy for us. Very efficient in dealing with anything that arises and gives excellent advice. We are lucky to have her dealing with our property.

Besvarelse fra JOHNS&CO
Excellent service from Jamie!
I recently handed in my notice with JOHNS&CO and Jamie was incredibly helpful throughout the entire process. He made everything stress-free and kindly provided a fantastic reference for my next apartment. Exceptional service—thank you, Jamie!

Besvarelse fra JOHNS&CO
Always someone else’s job…
I approached this letting agent in regards to moving into a property they had advertised. Upon letting them know my salary, they tried claiming the listed price was no longer applicable and told me an offer 15% higher would get it done. After this, after 5 working days the landlord pulled out of the deal. A further two weeks have gone by without any sign of my holding fee being returned, any time of asking I am told it’s another delay.
Steer clear of doing business with this company.

Besvarelse fra JOHNS&CO
Great and speedy service from Candice…
Great and speedy service from Candice and Savannah at Johns&Co

Besvarelse fra JOHNS&CO
Outstanding Support and Service from Daniel at Johns & Co
We had a fantastic experience with Daniel Badu at Johns & Co. From the very beginning, he was professional, responsive, and incredibly reassuring throughout what can often be a stressful process.
Daniel guided us every step of the way, kept us informed, and was always available to answer our questions. Thanks to his efficiency and dedication, we successfully secured a two-bedroom apartment, and the entire process was much smoother than we expected.
We truly appreciated his honesty, patience, and commitment to helping us find the right home. We would highly recommend Daniel and Johns & Co. to anyone looking for a reliable and supportive letting agent.
Thank you, Daniel!
Lola & Manasseh

Besvarelse fra JOHNS&CO
Excellent and professional service
I had a very positive experience with Johns & Co. The team was helpful, responsive and professional throughout the process. Wai Yau, Ebru Chow, Andrew and Robert Pearson were all very supportive and made everything clear and easy to follow. Thank you for your assistance and excellent service.

Besvarelse fra JOHNS&CO
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







