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Jims Anmeldelser 

16
•
TrustScore 3.5 ud af 5

3,7

Stormagasin
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Stormagasin
  2. Kunstnerartikelbutik
  3. Agnbutik
  4. Håndarbejdsbutik
  5. Lystfiskerbutik
  6. Marked for byggematerialer

Skrevet af virksomheden

Jims is an independent family owned retailer established since 1984 and online since 2000. Developing a large customer base both online and in-store has allowed us to expand the business by opening 4 stores across Cornwall. We pride ourselves in providing good old fashioned service whilst specialising in a vast range of products, from Fishing Tackle to Art Materials, DIY to Homewares. By buying in bulk and keeping our overheads low we are able to maintain our competitive prices that we have built our reputation on over the years.

Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

16 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(16)

3 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Order #270726012

I had a problem with my order, but the customer service was excellent.

My order was sent in two separate parcels. I received the fishing reel, but the fishing rod was missing because of a delivery problem between Royal Mail and ParcelForce.

I contacted Jims within 30 minutes after receiving my parcel and sent screenshots and photos. Jamie replied very quickly and kept me updated throughout the investigation.

They found that the parcel had been left at a Royal Mail collection office by mistake. Jamie collected the parcel himself and arranged for it to be sent again with ParcelForce.

They also refunded my Express 24 delivery charge because of the delay.

Thank you, Jamie, for your excellent customer service. I would happily order from Jims again.

30. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

They are very dishonest

They are very dishonest. Never had a single problem with my credit cards and now they're telling me security issues.. this company is a joke they're not a real credit card processing company so I wouldn't sign up with them at all. I think it might be a scam

27. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Jims

Hello, we believe this review may have been posted on the wrong company profile. We are a retail business and do not provide credit-card processing, merchant accounts, or financial services. We have requested further information through Trustpilot so we can check whether you have had any transaction with us. Please provide your order details, or check whether this review was intended for another company.

Bedømt til 5 ud af 5 stjerner

Outstanding

I very rarely leave a review - usually only when something is either rubbish or exceptional. Thankfully, this is the latter with Jim’s. My customer service experience was top‑class, and Jamie definitely went above and beyond. Wish we had more businesses like this!

2. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Jims

Thank you so much for taking the time to leave such a kind review. I’m really pleased to hear you had such a positive experience with Jims. I always try to go the extra mile for customers, so it means a great deal to know that came across. Thanks again for your support it’s genuinely appreciated!

Bedømt til 5 ud af 5 stjerner

Generous and great customer service

I bought a fishing rod and sadly the rod tip broke after a few weeks. However Jamie was extremely generous and helpful, he sent a new rod tip out to me. Fantastic customer service and quick delivery

15. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Jims

Thank you so much for the kind words and 5-star review! We're really glad Jamie could help you out and get the issue sorted quickly. We always aim to provide great service and it’s fantastic to hear that reflected in your experience. Enjoy your fishing, and we hope to see you again soon!

Bedømt til 5 ud af 5 stjerner

Very pleased with purchase

Very pleased with purchase. Quick delivery. Really good price for the item that I purchased. I would definitely order from Jims again in the future.

30. december 2024
Uopfordret anmeldelse
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Besvarelse fra Jims

Thank you for your fantastic feedback! We're thrilled to hear that you're pleased with your purchase and found our delivery quick and prices competitive. It’s wonderful to know you’d consider ordering from Jim's again in the future—that's the best compliment we could ask for!

Bedømt til 5 ud af 5 stjerner

Great service

Ordered some lures at a great price on Monday they arrived on Wednesday. Great service.

21. august 2024
Uopfordret anmeldelse
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Besvarelse fra Jims

Thank you so much for your feedback! We're thrilled to hear that you were happy with both the price and the speed of delivery. We look forward to serving you again soon. Happy fishing! 🎣

Bedømt til 4 ud af 5 stjerner

Visited a few days ago

Visited a few days ago. ( redruth ) To buy fishing gear.
They have a massive stock but sadly 90% of it isn't on display.

Although the staff were great and more than helpful and happy to get whatever I wanted from the back it is nice just to pick things up when browsing.

Was there a good hour + buying different items i spent around £300 but probably would have spent double that if I could have walked around and just pick things up.

26. juli 2024
Uopfordret anmeldelse
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Besvarelse fra Jims

Thank you for your recent visit and for taking the time to share your experience with us. We're glad to hear that you found our staff helpful and accommodating. We always strive to provide the best customer service possible.

We understand your feedback regarding the display of our stock. Due to space constraints, we are unable to display our entire inventory on the shop floor. However, we are constantly looking for ways to improve our store layout and enhance our customers' shopping experience. Your input is invaluable to us, and we will take it into consideration as we make future improvements.

We appreciate your business and are pleased to hear that you found everything you needed with the assistance of our staff. We hope to welcome you back soon and provide an even better shopping experience.

Thank you for your support!

Bedømt til 5 ud af 5 stjerner

5*service

5*service, ordered 1pm, arrived 10am next day, great service, great product, thanks

30. juli 2024
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Besvarelse fra Jims

Thank you so much for your wonderful review! We’re thrilled to hear that you were satisfied with our service and that your order arrived promptly. Your kind words about our service mean a lot to us. We look forward to serving you again soon!

Bedømt til 1 ud af 5 stjerner

Arrived at 3:58pm

Arrived at 3:58pm, entered the shop to be told in all admonished tone "We're closed". Walked away and turned around to see another person, arriving just before supposed closing time, being allowed in. I assume they contested the fact they'd closed early. Poor service, Jim's Redruth.

25. juli 2024
Uopfordret anmeldelse
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Besvarelse fra Jims

Sorry that you have had this experience. I will be looking into this further. Even though we do shut the shop at 4:00PM they should of not declined you inside the premises at that time you have stated this will be passed to management. I can only hope your next visit in the future will be a much better experience than this one.

Bedømt til 1 ud af 5 stjerner

Order two Fishing rods online on 5th of…

Order two Fishing rods online on 5th of June and paid 48 hours £31 on top to get them quicker , unfortunately 5 days later still not received my order, call them, the phone line was divided to 5 shops ,but not online customer line. Scam!!!

5. juni 2024
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Besvarelse fra Jims

Sorry that you have had this experience. Our phone line is split up into 6 call areas 4 lines are for our shops 1 is for our accounts department and the last is for our mail order department where we could help this situation. I would advise emailing as it is our best place for contact and we should be able to help you further I can assure you we are not a scam and are willing to help if you let us know.

Bedømt til 5 ud af 5 stjerner

Superb service

Superb service. I was let down by an online store when ordering Spitfire .177 pellets. A request to Jims for a quick supply and no problem at all, recieved them in 48hrs as promised 😀. I will be ordering more in 2 weeks. Thank you.

11. maj 2024
Uopfordret anmeldelse
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Besvarelse fra Jims

Thank you so much for your kind words! We're thrilled to hear that we could provide the service you needed and deliver your Spitfire .177 pellets promptly. Your satisfaction is our priority, and we're glad we could help you out. Thank you for choosing us!

Bedømt til 5 ud af 5 stjerner

Efficient and accurate service

Efficient ordering and delivered on time. I will very happily buy from Jimsonline again

17. april 2024
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Besvarelse fra Jims

Thank you for your positive feedback! We're pleased to hear that you found our ordering process efficient and that your delivery was on time. We look forward to serving you again at Jims. Your satisfaction is our priority!

Bedømt til 5 ud af 5 stjerner

Ordered two fishing rods online

Ordered two fishing rods online. It arrived in good condition and pleased with the quality of each rod. Would recommend Jims online and parcelforce delivery.

10. april 2024
Uopfordret anmeldelse
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Besvarelse fra Jims

Thank you for your wonderful review! We're delighted to hear that your fishing rods arrived in good condition and that you're pleased with their quality. We appreciate your recommendation of Jims and Parcelforce delivery. Happy fishing, and we hope to serve you again soon!

Bedømt til 5 ud af 5 stjerner

Ordered a fishing rod online

Ordered a fishing rod online. It arrived quickly and pleased with the quality. Would recommend. Royal mail delivery

14. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Jims

Thank you for your kind review! We're glad to hear that your fishing rod arrived quickly and that you're pleased with its quality. We appreciate your recommendation and your positive mention of Royal Mail delivery. We look forward to serving you again soon!

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service

Fantastic customer service and help following a warranty query I had on a recent purchase. Jamie came back to me promptly, helping me with my issue and sending out a replacement part with 24hr postage. Excellent dependable service, I will be a returning customer for sure - many thanks.

24. september 2023
Uopfordret anmeldelse
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Besvarelse fra Jims

Thank you for your great review! We're thrilled to hear that Jamie was able to assist you promptly and resolve your warranty query. Providing excellent and dependable service is our top priority, and we're glad we could meet your expectations. We look forward to serving you again soon. Many thanks for your continued support!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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