Japanese Melody Anmeldelser 

182
•
TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

My piece did not arrive. I needed it for a proposal and it got returned even though I gave the correct address. That may not be their fault, however the response time was lagging for a time sensitive... Se mere

Bedømt til 5 ud af 5 stjerner

My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I espe... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Smykkeproducent

Skrevet af virksomheden

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

182 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 88 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(182)

111 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Appalling customer service

The rings look beautiful, though obviously mass produced based on how quickly the incorrect oder was sent out. Purely based on customer service, id give this business a rating of zero. I had a long message thread with Mykyta about a custom size ring and I asked how to order it. He gave me an almost snarky response with a link to be able to buy it. Of course it was for the wrong size ring cos they dont stock that size. I figured, since we'd had the conversation, I'd place the order and send a message with the request, as discussed. In leau of a response I got a message saying the ring(wrong size) had been processed and sent and a tracking number provided. When I reference the long conversation about the custom size and the time to order, I was told I had ordered the ring in the link, like the whole conversation never happened. When I made contact, to clear this up, again, I got no explanation or apology. Just a response saying return or exchange if you dont want it. And a link. Nothing more. This was such an appalling exchange.

28. juni 2026
Uopfordret anmeldelse
Japanese Melody-logo

Besvarelse fra Japanese Melody

Hi, we are sorry to learn that your experience did not meet expectations. The selected ring was available in our ready-to-ship collection and was therefore dispatched promptly. We regret the misunderstanding regarding custom sizing and remain available to assist with a return or exchange.

— Japanese Melody

Bedømt til 4 ud af 5 stjerner

Great craftsmanship and quality

The quality and craftsmanship of the rings and bracelets is amazing, I only have one complaint and it has to do with the shipping package, they use a simple plastic bag, which is not ideal if you send and envelope with the certificate of authenticity, this way the envelope arrives all bent and wrinkled. Other than my complaint, items are great, just a bit too pricey.

1. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Superior Craftsmanship , Excellent Communication

Ordered a leather bracelet for my husband. Unfortunately it was delayed due to Father’s Day demand which is very understandable. It was restocked and shipped quickly. The box it arrived in is beautiful and he loves it for storage of his other bracelets. It’s high quality and very attractive on his dresser. The bracelet itself is extremely well made and the clasp is very sturdy and well integrated into the leather .
I did email with concerns about lack of shipping updates and response was swift. It was shipped via USPS and the lack of communication is due to there system . I’ve experienced this before so understand and it was well explained in the email I received.
I feel the bracelet was appropriately priced as the craftsmanship is excellent on this piece. We had recently seen one in a store for $20 less and we were so glad we didn’t buy it because the quality from this company is far superior.

15. juni 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Wonderful Father’s Day appointment

Bought the Kyoto bracelet as a Father’s Day present for my husband. He isn’t a big jewelry fan but had expressed an interest in a leather style bracelet. Ordering was easy and shipping was fast. The bracelet arrived earlier than expected and is even nicer in person. He loves it! The quality is good and the design is beautiful but i do recommend that you review online how to open it. He was initially frustrated trying to pull it open. Thankfully i stepped in before he broke it. Haha

18. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

We absolutely love my husbands ring!

We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-2000 for a similar band at a jeweller. Shipping was fast, the box it was in was stylish, Overall highly recommend.

12. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Misleading photo

Misleading photo, advertising. Bracelet way too small, almost microscopic. Makes one wonder about the authenticity of materials. Would never have bought it in a store.

13. juni 2026
Uopfordret anmeldelse
Japanese Melody-logo

Besvarelse fra Japanese Melody

Dear David, we are sorry the bracelet’s scale did not meet your expectations. Its dimensions and materials are clearly detailed on the product page, and we stand fully behind the authenticity of every material used. Our team remains available to assist with a return or exchange.

— Japanese Melody

Bedømt til 5 ud af 5 stjerner

Incredible craftsmanship

Incredible craftsmanship. Understated elegance. The ring for my husband exceeded my expectations. My husband said it felt smooth and comfortable on. Perfect balance. Perfect finish. Modern and stylish. Wooden box for the ring adds a beautiful artisanal touch. Complimentary bracelet was also a nice surprise. 10 stars !!

5. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I purchased this gift to mark a special…

I purchased this gift to mark a special date in our relationship . The Japanese culture is of special interest to my husband and I felt this bracelet would be a nice representation of the meaning behind the gift . It is lovely and we are very pleased

6. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Solid product and company.

Firstly the product is great. Received the ring and bracelet gift as ordered. Having worn the ring for a month or so now it’s very comfortable and fits well. There was some difficulty with the shipping but this was quickly reorganised with a few emails. Overall I wouldn’t hesitate to buy from them again.

29. april 2026

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