I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we pai... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.
Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who boo... Se mere
Loved that I was able to secure a hotel with my VIP ticket and not have to worry about hotel cancellations right before the event. Loved all of the perks that came with it as well including the merc... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Jampack turns the world's biggest events into effortless event-cations. We partner with iconic festivals, sports matchups, concerts, and cultural moments to create all-in-one travel packages that bundle your event tickets with hand-picked hotels and curated experiences — so you can lock in the whole trip in a single checkout instead of chasing down tickets, rooms, and logistics separately. Your Jampack dashboard keeps every confirmation, itinerary detail, and schedule in one place, and our traveler support team is on standby whenever you need a hand. Whether you're heading to a headline festival, a championship weekend, or a once-in-a-lifetime show, Jampack makes sure the only thing you have to think about is showing up and having a great time.
Kontaktoplysninger
7165 Rafael Ridge Way, 89119, Las Vegas, USA
- wegotyou@jampack.com
- jampack.com
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First time using
First time using, any concerns were addressed right away. The process was smooth, and hotel was nice as well.
Fantastic choice to purchase a package…
Fantastic choice to purchase a package through Jampack!! Super simple, everything confirmed, expectations met above and beyond. Will definitely use again for future festivals. Thank you!!
Communication needs work
Booking my hotel through Jampack was easy. Loved that process. But when it came to actually checking into my hotel, they tried to tell me I didn't pay for my room and needed to pay again. I'm not sure if the communication between Jampack and the hotel needs works, but it was frustrating and very concerning driving 7 hours to then be told that I needed to pay an additional $1600. I also bought shuttle passes and the info I got from Jampack told me to pick them up at a different location. 2 hotels and 45 minutes later, I found a place to pick them up and they said I should have been able to pick them up at my hotel. A lot of confusion on the first day but the rest of my time was fine.

Besvarelse fra Jampack
Great experience in the end
Great experience in the end. Better post purchase communication would help.
This made everything sooooo easy
This made everything sooooo easy. I’ll forever be using jampack!!!
Smooth process all the way
Hotel choices were good
Hotel choices were good. I thought that Jampack should have better support for arrivals to each hotel. A bit more of a welcome package at least to feel like you are part of something and better transportation options to and from the hotel. The bus option was inconvenient, no where to be found after the show and too expensive. The ubers were cheaper than the bus and more convenient but also a terrible venue set up for the shared rides. The local police made it extremely difficult for shared ride unnecessarily. It is almost a deal breaker for the future. The rest was great. The merchandise for the festival was lame and to get many of the other merchandise the $50 voucher could not be used which was annoying as well to get something I did not want because even the hats were no decent 'dad' hat style. The perks were not great with jampack but the hotel was really good choice for us. Not sure I would do it again with the lack of transportation included in the package for downtown hotels. And down town was the place to be for other activities before show time and days before and after.
Easy to use website
Easy to use website, just wish there was more payment plan options
I had an issue with my hotel dates and…
I had an issue with my hotel dates and so I had sent out an SOS, lol. The team responded within a few days and provided us with a solution. My only complaint would be that I wish they had a contact number where you could speak directly with someone.
A++++ Highly recommend!
Transportation
Loved the hotel, the ease of purchase, customer service. Including transportation to/from the venue with the hotel would have been incredibly helpful. I ended up waiting 3 hours for an Uber.
Great customer service!
JamPack was a great way to book my Daisy Chain tickets + hotel package - thanks JamPack!
Great customer service
Great customer service , very friendly and helpful staff thank you .
Quality and shipping
It was very helpful and quality was outstanding except I didn't get my mini guitars that was supposed to be the package
I was very happy with the Angel's VIP…
I was very happy with the Angel's VIP /hotel package. So much going to book it again.
Good but not great.
Loved it. Other than the fact the hotel prices are per person. A room should. Just what a room costs. Not per person.
Great but bring back shuttles for LTL
Super easy and convenient nice to have the reassurance that my hotel wouldn't cancel but I do wish we had the shuttle option to and from the hotel and festival
...need better upgrades …
Hotel package should get you in/out privileges. I shouldnt have to buy my ticket from you.
Great other than...
We loved the experience, access to the stages and the bathrooms, however, the bathrooms needed to be better maintained, my biggest problem was people who weren't supposed to be in the VIP area that kept getting in due to lax security. Also in the tented area several people would "save" tables for the entire day. Meaning more than 1 spot for themselves so they could go back and forth for the acts they wanted to see. While the rest of us stood. We paid extra to have the privilege and it was sad to see such selfish people.
Festival booking with Jampack
All of my bookings were correct. Had no problem getting my tickets or anything that came with my package. I will use again on my next festival.
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