I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we pai... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.
Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who boo... Se mere
Loved that I was able to secure a hotel with my VIP ticket and not have to worry about hotel cancellations right before the event. Loved all of the perks that came with it as well including the merc... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Jampack turns the world's biggest events into effortless event-cations. We partner with iconic festivals, sports matchups, concerts, and cultural moments to create all-in-one travel packages that bundle your event tickets with hand-picked hotels and curated experiences — so you can lock in the whole trip in a single checkout instead of chasing down tickets, rooms, and logistics separately. Your Jampack dashboard keeps every confirmation, itinerary detail, and schedule in one place, and our traveler support team is on standby whenever you need a hand. Whether you're heading to a headline festival, a championship weekend, or a once-in-a-lifetime show, Jampack makes sure the only thing you have to think about is showing up and having a great time.
Kontaktoplysninger
7165 Rafael Ridge Way, 89119, Las Vegas, USA
- wegotyou@jampack.com
- jampack.com
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We went to Rock the Country in Hamburg
We went to Rock the Country in Hamburg, NY and it was amazing. The entire process, from purchasing the tickets to the hotel to the concert itself was truly wonderful.

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I didn't have to worry about anything
I didn't have to worry about anything! my tickets & hotel were ready when we arrived, which made it a less stressful event!
Thank you Jampack!
Great customer support
As a customer from overseas, i had some questions about getting the tickets in time. Fast response, everything cleared and very friendly and supportive!

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Amazing Staff!
Just the whole experience.
Just the whole experience.
For the hotel. It was amazing. Staff was great. The hotel was clean and well maintained unlike the other hotel I was at for ink. I hope to stay at this hotel again for LTL 27

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Worst Customer Service EVER
I don’t care if OZZY is Lazurus’d I will never use Jampack or Front Gate again - customer service was atrocious from the very beginning - ticket purchase was a cluster frag - charged me shipping for tickets that I then had to pick up in person at will call because FRONT GATE COULDN’T PROPERLY ADDRESS THE ENVELOPE - ironically they shipped the two bracelets purchased together separately one arrive no problem - the other I got the giant middle finger from a call center based in India - PANTERA could return from the great beyond and I will spend $10,000 on a scalper and put my money in that persons pocket before I pay a dime to Jam Pack or Front Gate again

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Ease of ordering on the website
Not happy
My girlfriend snd i bought tickets at the same time and she got the package and i didnt. I spent $5 more but she got a merch credit and in & out privileges and i didn't. So i was unhappy

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The good and bad
The hotel/festival ticket package was a good deal. However, we weren't as happy with the shuttle this year in comparison to previous years. We had to walk several blocks to the pickup point. The wait for the shuttle when the festival ended each night was lengthy.

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I love Jampack
Super easy experience booking the hotel and purchasing the tickets through jampack! I would use jampack again.
I wasn't allowed to upgrade my package
I wasn't allowed to upgrade my package. The hotel sucked even though it was a Holiday Inn which I booked through you. Not impressed.

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Loved that I was able to secure a hotel…
Loved that I was able to secure a hotel with my VIP ticket and not have to worry about hotel cancellations right before the event. Loved all of the perks that came with it as well including the merch voucher, the guitar is SO cool as well. The hotel was great, Jampack customer service was great.
I do have only ONE recommendation and I am not sure if it is even an option, however, I would like to see shuttles included in the Jampack packages. Even if it at optional hotels (like Welcome to Rockville) it would be great to have a couple places that offer shuttles to and from especially because you get ins and outs. If your hotel is 4 miles away, the perk of ins and outs is pretty pointless if you are having beverages and do not have a vehicle parked at Cal Expo.
Great experience with Jampack
If you are talking about the &Beyond concert merch, there was a lack of inventory. We were told one style had a printing error so they were sent back. Yet, they were still on display to purchase.
Other styles completely out of sizing and this was by the evening of the first day.
If you are talking about the Jampack package, that was great, however I would do fewer things like mini-guitars and more things that are usable like a cool clear backpack or branded shirt,

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Smooth
The entire process was smooth, only thing I didn’t like was having to wait until a few days before the festival before getting my wristband.
Timely help, even on weekends
Between when I bought a hotel and VIP ticket package for a concert and when I actually went, I had to contact jam pack via email over the weekend three different times with questions. And their responses were immediate, and always correct.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







