I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we pai... Se mere
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Se, hvad kunderne siger
Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.
Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who boo... Se mere
Loved that I was able to secure a hotel with my VIP ticket and not have to worry about hotel cancellations right before the event. Loved all of the perks that came with it as well including the merc... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Jampack turns the world's biggest events into effortless event-cations. We partner with iconic festivals, sports matchups, concerts, and cultural moments to create all-in-one travel packages that bundle your event tickets with hand-picked hotels and curated experiences — so you can lock in the whole trip in a single checkout instead of chasing down tickets, rooms, and logistics separately. Your Jampack dashboard keeps every confirmation, itinerary detail, and schedule in one place, and our traveler support team is on standby whenever you need a hand. Whether you're heading to a headline festival, a championship weekend, or a once-in-a-lifetime show, Jampack makes sure the only thing you have to think about is showing up and having a great time.
Kontaktoplysninger
7165 Rafael Ridge Way, 89119, Las Vegas, USA
- wegotyou@jampack.com
- jampack.com
4,5
Fremragende
66 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I paid my layway plan and made on time…
I paid my layway plan and made on time payments etc..as I was supposed to
I
had a couple questions along the way
but customer service was very good and helpful. I received everything
I needed on time for the concert etc
The wrist band that was sent to me was already tightened so couldn't get it on my wrist but no issues they exchanged it at the gate of the event no problems no extra charge
Over all
really
All I have to say
IS KEEP UP THE GOOD WORK AND THE HIGH STANDARDS
that I experienced doing business with
JAMPACK
my experience dealing with JAMPACK events
this was my """first time"""
I would definitely do business again
without hesitation and would recommend JAMPACK events to other people without hesitation
thanks
dan K
24. oktober 2026
good customer service
good customer service, quick replies and reliable ticket purchase!
29. august 2026
The booking process was great
The booking process was great! There were many options to choose from. This is the first time that I have used them so far so good!
30. oktober 2026
Everything basically went as well as…
Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.
23. september 2026
Everything was wonderful except for the…
Everything was wonderful except for the fact that we were led to believe that we had transportation to and from the event!! Which made a big difference in how much we could drink!!
24. september 2026
My daughter and I had a blast
My daughter and I had a blast! The lineup and the way they adapted to weather was fantastic. I would have liked more time between lineups
10. oktober 2026
Overall good but one issue
Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who booked the room?), so they had trouble finding my reservation. I even gave the desk clerk the confirmation number, but because it did not match my name, she was hesitant to check me in. It wasn't until she finally checked the "notes" section in the reservation that she found my name, and confirmed I was telling the truth. So it all worked out in the end, but definitely something to improve/avoid in the future.
29. august 2026
Booking experience was great
Booking experience was great. Wish the venue would give it the dates of the event sooner for available booking options.
24. september 2026
I was so happy to combine the concert…
I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we paid top dollar for the date and hotel (looking at the average prices) and we were given a poor room location on the second floor above the lobby looking directly at streetlights, and the parking garage (even after calling ahead and requesting a view and being a member of the hotel's loyalty club.) I guess that's the only drawback I see to using this service.
28. august 2026
They may not be located in the US but…
They may not be located in the US but they respond to email promptly. They read the email and provide answers.
23. september 2026
Besvarelse fra Jampack
Elizabeth, we're so glad to hear that you received timely responses and some great information for your event. Please feel free to reach out if you ever have any questions in the future, we're here for you!
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