An amazing app! I had some problems trying to top up my account and Lance was so so helpful at fixing the issue. They also went the extra mile to investigate why I may be having the issue and how they... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanted to find a service that gave my son the chance to call me without using up all his credit in prison. They don't get a lot and a few calls to mobiles soon goes and they can get down and upset q... Se mere
Virksomheden har svaret
Calls didn't forward to my mobile. Reported the issue several times a day for a week but got no response until I canceled my account and asked for a refund.
Virksomheden har svaret
So expensive!!! Have now gone back to my usall landline number that costs me £7.95 a month. Wont be using this JailTele service no more !!!! Cost me around £70-£80 in 1st week the minutes seem like th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
JailTele.com provides local phone and FreePhone numbers in United Kingdom to significantly lower the cost of calls from inside the prison. The company aims to be the first and cheapest option on the market.
Kontaktoplysninger
27 Old Gloucester Street,, WC1N 3AX, London, Storbritannien
- 02080895080
- support@jailtele.com
- jailtele.com
3,3
Middel
164 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Unfortunately I made a mistake on there…
Unfortunately I made a mistake on there and purchased the wrong package Iv been waiting on a response to get this solved asap as time is precious when trying to contact a loved one but responses are very slow :( but it’s a good thing to have
26. august 2023
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review!
Calling issue
I bought the line for one of my friends he’s in jail. He can’t make more than one call a day and I’ve paid £22 for 1000 minutes.
17. juli 2023
Besvarelse fra JailTele
Thank you for your review!
Easy to use once we got the right…
Easy to use once we got the right number confirmed from the prison.
16. juli 2023
Besvarelse fra JailTele
Thank you for your review!
Moorlands prison refused to add the…
Moorlands prison refused to add the phone number to sons pin so total waste of money
16. juni 2023
Besvarelse fra JailTele
Dear Customer,
we're sorry to hear the number has not been accepted. Please contact us for a refund.
Amazing service
Amazing service , made it so me and my partner can talk endlessly whilst he's away
12. juni 2023
Besvarelse fra JailTele
Thank you for your review! :)
You had my money then ?????
9. april 2023
Besvarelse fra JailTele
Dear Customer,
you can get in touch with our support team at any time if you have any questions or concerns. We will contact you shortly to find out how we can assist you as apparently you are not happy with our service somehow.
The service is brilliant to use in the…
The service is brilliant to use in the sense my partner never has to worry about credit ti stay in contact but the fact you can’t change your forwarding number yourself if you change your phone number is a big downfall for me! You have to contact customer service and wait for a response which I’m STILL waiting for. It takes too long and I just know my partner will be trying to contact me! Not happy about that at all
29. juni 2023
Uopfordret anmeldelse
Besvarelse fra JailTele
Dear Customer, thank you for your review. Your forwarding number has been updated.
We're glad you found our service useful to stay in touch with your inmate.
I think it’s fantastic although the…
I think it’s fantastic although the fact you have to understand it only makes the call cheaper it’s not actual credit for the prisoner
15. maj 2023
Besvarelse fra JailTele
Thank you for your review!
So much cheaper to use
Using this made it so much easier and cheaper for my partner to use
11. april 2023
Besvarelse fra JailTele
Thank you for your review!
Very good for both us and prisoners
18. februar 2023
Besvarelse fra JailTele
Thank you for your review!
My son can’t use this to any advantage…
My son can’t use this to any advantage and I will be cancelling when his credit is gone as Highpoint prison don’t give cheaper calls
10. februar 2023
Besvarelse fra JailTele
Dear Customer, we're sorry to hear the prison did not accept the number.
Price is still quiet high for prisoner…
Price is still quiet high for prisoner and I loose signal a lot
8. februar 2023
Besvarelse fra JailTele
Dear Customer, thank you for your review. We do our best to keep the pricing at a minimal level to let you save a lot compared to standard prison charges.
More about the price way expensive
6. februar 2023
Besvarelse fra JailTele
Dear Customer, thank you for your review. We do our best to keep the pricing at a minimal level to let you save a lot compared to standard prison charges.
Very helpful and quick to reply would…
Very helpful and quick to reply would recommend
8. december 2022
Besvarelse fra JailTele
Thank you for your review!
Very good service who always reply to…
Very good service who always reply to your emails straight away so 5*
7. oktober 2022
Besvarelse fra JailTele
Thank you for your review!
Wouldn’t waste your money
The number didn’t work when it was getting registered then went off after a week. Worst £20 I have spent wouldn’t have been better sending it in for him to make phone calls
14. september 2022
Besvarelse fra JailTele
Dear Customer, we're sorry to hear the prison did not accept the number.
The problem is your girlfriend can get…
The problem is your girlfriend can get in touch with inmates behind your back
6. oktober 2022
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review. Please note the inmate can add any phone number to the PIN list without your permission and our service doesn't change anything in this manner.
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