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Izzi of Baslow Anmeldelser 

429
•
TrustScore 5 ud af 5

4,9

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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Shortly after ordering my boots I received a call from a lady (sorry can’t recall her name) who wanted to let me know they weren’t in perfect condition because the soles were slightly marked where som... Se mere

Bedømt til 5 ud af 5 stjerner

Buying from Izzi was a last minute purchase and I needed it quickly. I was thrilled that it arrived within 48 hours of purchasing, beautifully packaged and exactly as expected. Izzi have an excellent... Se mere

Bedømt til 5 ud af 5 stjerner

Wow what a huge selection of gorgeous clothing. excellent sale items too!! Staff are hugely friendly and helpful and very knowledgeable knowing their stock & recommends on what looks great together.... Se mere

Bedømt til 5 ud af 5 stjerner

This is Derbyshire’s hidden gem. We arrived 20 minutes before closing time and yet the staff constantly reassured us that we didn’t need to rush and went the extra mile for us; in the end, we left 20... Se mere

Virksomhedsoplysninger

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Skrevet af virksomheden

Peak District’s best kept secret, Izzi of Baslow stocks ladies fashion from Marc Cain, Luisa Cerano, MaxMara, Paul Smith and more. Fancy joining The Izzi Family? Sign up to our weekly newsletter and get 10% off your 1st full-price order. As always, we look forward to your visit - online or in store. Love, Izzi and the Girls xxx

Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

429 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(429)

86 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Joseph Ribkoff jacket

I felt very comfortable ordering from Charlotte at Izzi. I had numerous questions about the jacket I was buying but was assured if I needed I could return for a refund.
It was good to try the outfit on at home and get an honest opinion from family.
The jacket is beautiful and I can't wait to wear it. Parcel was delivered next day.
I wouldn't hesitate to order again.
Many thanks
🥰

26. marts 2026
Bedømt til 3 ud af 5 stjerner

Disappointing service

I was given a discount code which did not work when I tried to purchase my item. I find your shipping costs very high considering that it takes 4-5 days to arrive and no tracking number is ever given.
Your prices are always much more than other retailers offering the same items and I find this offputting

9. marts 2026
Uopfordret anmeldelse
Izzi of Baslow-logo

Besvarelse fra Izzi of Baslow

Hello Jenni,

Thank you for your feedback.

Firstly my apologies. You're absolutely right, we had technical issues with our discount code over a weekend at the end of February.

You may have emailed about it during the weekend, I responded creating the order with the relevant discount applied. Thank you for persevering, it's very frustrating when things like this happen.

With reference to shipping costs and timings, we try to keep everything as competitive as possible and keep order turn around times to a minimum. We use Royal Mail as we feel they are reliable and we always provide a tracking number which we email at the point of despatching your order.

Lastly, our pricing structure is based around suppliers RRP prices, however we do offer a
Price Match service should you find our items elsewhere at a lower price. Please always contact us if this is the case, we are very happy to help. All our information regarding the Price Match is available on our website.

I'm sorry you felt disappointed Jenni. We really value our customers and definitely don't want anyone to feel this way.

With best wishes, Izzi and the Girls.

Bedømt til 4 ud af 5 stjerner

Returns correspondence

Izzi of Baslow have now replied (I think I may have been rather hasty due to a previous bad experience I had from a different supplier), they have received my return and i have received a refund, thank you Izzi of Baslow.

Very disappointed, I have emailed twice asking for their returns procedure and address but I haven't had a reply!

12. marts 2026
Izzi of Baslow-logo

Besvarelse fra Izzi of Baslow

Hello Lisa,

Thank you for your feedback. I'm so sorry you're unhappy.

To clarify we did respond to your email, I wonder if the correspondence was delivered to your junk file? Or maybe we were less prompt than you expected. Which ever is the case, I'm sorry you were so disappointed.

For reference our return procedure is available in detail on our website under UK Returns. Please also note we are always available to call if necessary too. 01246 582500.

We received your return parcel on Saturday, the refund processed yesterday, Monday.

Please do accept our apologies, we don't ever intend to upset our customers.

With best wishes, Izzi and the Girls.

Bedømt til 5 ud af 5 stjerner

Lindsey Brown Kaftan

Initially ordered as item was a really good price. Received a call from Izzi of Baslow to discuss sizes and they were really helpful. Item received the next day. Absolutely outstanding customer service.

5. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Most pleasant and helpful ladies at…

Most pleasant and helpful ladies at Izzi.
The raincoat I had delivered was a size too small - so they immediately found and sent me the larger size, which is quite perfect..

Thank you. 💐

5. februar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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