ISDIN Anmeldelser 48

My credit card was charged 3 times for over USD 440. Not only did I not receive any product, the items never left the cart and ISDIN has no order. I emailed their consumer care multiple times and received 1 reply: "It's gone to their accounting department." The voicemail box is full if you call the number listed on the email for contact. I finally reached someone on the phone and they "escalated" it to their supervisor. ISDIN has not responded to PayPal reaching out to them either. It's been over a week and I have no product and USD 440 of bogus charges on my credit card from ISDIN.

Improvement after an appalling, profoundly clumsy ordering process as of today, 13 April 2023. I placed an order on the ISDIN US site on 31 March 2023 and paid for overnight shipping to have my order delivered to the address in the US I was visiting from 1-6 April (I live in Canada and ISDIN apparently does not have a Canadian outlet). They didn't bother to communicate or get this order out overnight by the time I was due to leave the US. I then filed a complaint with PayPal and sent ISDIN US an email directing them to cancel the order (tthree times, as it happens). ISDIN finally did communicate with me to let me know the items had not in fact been sent out despite the email saying it had. They refunded my full purchase, but it was such a faff that I think I will continue to order their products from elsewhere.

Their customer service is the worst. I had a problem with my product and they did not help me.
So frustrating spending so much money on the products and they dont give a damn to their customers. Im never more buying anything from this brand.

Sono affetto da decenni da periodica dermatite atopica alle mani. Ho avuto tempo quindi a provare decine e decine di rimedi. Tutti inutili. Con la ISDIN Nutratopic PRO-AMP crema corpo emolliente ho risolto il 90% del problema. Almeno il prurito (a volte davvero insopportabile) e sparito da quando ho iniziato ad usarla, qualche mese fa. Grazie. Avevo perso le speranze

Leur crème solaire pédiatrics "spécial enfant" a créé une allergie énorme sur tout le corps de mon fils de 5 ans. Je les ai prévenus mais cela semble ne pas les intéresser plus que cela. Personnellement j'ai du jongler entre les rendez vous dermato et les crèmes sans parler de voir son petit bout se démanger et pleurer de douleur... Je suis plus que déçue par cette marque. Je ne la prendrai plus jamais et ne peux que la déconseiller sans parler du manque de prise en compte de mon alerte auprès d'eux.

He canjeado mis puntos con un pack de productos que nunca me han llegado. Lo he reclamado en varias ocasiones y me han contestado que ya me lo han enviado 2 veces, y que según el transportista se ha entregado las 2 veces. Eso es totalmente falso.En vez de pedir el albarán del transportista para que demuestre que se haya entregado..

Productos ideales para el cuidado de la piel.

I've been using isdin sun care since many years but usually i buy directly in Pharmacy. Due to covid i ordered online this time - website is clear and easy to order, fast delivery (in the US), and got a discount :)