Intimisa Anmeldelser 

Besvarelse fra Intimisa

27. maj 2024

Hi Cheyenne,

It's fantastic to hear that you're pleased with your item!

We are happy to know that everything fits well and that you're excited to use it.

If you have any questions or need assistance, feel free to reach out.

Wishing you a wonderful time with your new acquisition!

Regards

Besvarelse fra Intimisa

27. maj 2024

Hi David,

Thank you so much for your kind words!

We're thrilled to hear that you are satisfied with our products and service. Our team works hard to deliver quality and we're glad it's making a difference for you.

If there's anything else we can do to enhance your experience, please let us know. Your feedback is greatly appreciated and helps us continue to improve.

Regards

Besvarelse fra Intimisa

23. maj 2024

Hi Iva,

We are thrilled to hear about your excellent experience with our customer support team, especially with Vicky.

It's wonderful to know that she was able to assist you effectively, even with the challenge of an address change.

We strive to ensure that our customers receive both the service and the products they expect, and it's rewarding to hear that we hit the mark for you.

Thank you for taking the time to share your 10/10 rating with us. We're committed to providing you with the best shopping experience possible, and your feedback is a vital part of that process.

Looking forward to serving you again soon!

Besvarelse fra Intimisa

22. maj 2024

Dear Miroslaw,

Thank you so much for your glowing recommendation!

We're thrilled to hear that you've had such a positive experience with our store, from the swift processing of your last order to the elegance of our underwear collection. Your satisfaction is our priority, and we're happy to know that our customer service has been helpful to you.

We truly appreciate your support as a regular customer and your 100% recommendation means the world to us. We look forward to continuing to serve you with the high level of service you've come to expect.

Warm regards.

Besvarelse fra Intimisa

21. maj 2024

Hola Linda,

Ante todo, queremos agradecerle por tomarse el tiempo de compartir su experiencia con nosotros.

Nos complace saber que ha notado mejoras significativas en nuestro servicio al cliente y en la rapidez de nuestros envíos. Trabajamos continuamente para asegurar que su experiencia sea eficiente y satisfactoria.

Sin embargo, lamentamos escuchar que la calidad de nuestros productos no ha cumplido con sus expectativas. La calidad es una prioridad para nosotros y sus comentarios son esenciales para que podamos mejorar. Le aseguramos que tomaremos medidas inmediatas para evaluar y mejorar la calidad de nuestros materiales.

En cuanto a la propuesta que recibió, agradecemos la oportunidad ya que queriamos demostrarle la manera en que hemos mejorado y con el artículo recibido, usted pudo evaluar nuestro desempeño.

Agradecemos nuevamente su retroalimentación y esperamos poder restaurar su confianza en nuestra marca.


Saludos.

EN:

We want to thank you for taking the time to share your experience with us.

We are pleased to hear that you have noticed significant improvements in our customer service and the speed of our shipments. We continually work to ensure that your experience is efficient and satisfactory.

However, we are sorry to hear that the quality of our products has not met your expectations. Quality is a priority for us and your feedback is essential for us to improve. We assure you that we will take immediate measures to evaluate and improve the quality of our materials.

Regarding the proposal you received, we appreciate the opportunity since we wanted to show you how we have improved. With the article received, you were able to evaluate our performance.

We again appreciate your feedback and hope to restore your trust in our brand.

Regards.

Besvarelse fra Intimisa

17. maj 2024

Dear Estelle,

It's a joy to learn that our commitment to exceptional customer service has resonated with you and that our team's promptness and thoughtfulness stood out! We're also delighted that our selection of items has earned your approval and the prospect of your return as a customer.

Your kind words are greatly appreciated, and they encourage us to maintain our high standards. We eagerly await the chance to welcome you back for your next purchase.

Besvarelse fra Intimisa

17. maj 2024

Hola Javier,

¡Gracias por compartir su experiencia!

Nos alegra mucho que la velocidad de entrega y la excelencia de nuestro producto hayan cumplido con sus expectativas.

Su retroalimentación positiva es una fuente de inspiración para continuar esforzándonos por la excelencia.

¡Agradecemos su preferencia y esperamos tener el placer de atenderle nuevamente!


EN:

Hi Javier,

Thanks for sharing your experience!

We are very happy that the speed of delivery and our product met your expectations.

Your positive feedback is a source of inspiration to continue striving for excellence.

We appreciate your preference and we hope to have the pleasure of serving you again!

Regards.

Besvarelse fra Intimisa

16. maj 2024

Hi Hope,

It's a pleasure to receive such positive feedback! We're delighted to know that Jell's assistance made a significant difference and that the hiccup with your delivery address was handled with care. Learning that your order reached you without a hitch and that our products have met your expectations is truly gratifying.

We're honored by your continued patronage and the recommendations you've shared with your circle. Your satisfaction and support inspire us to keep striving for excellence. We eagerly anticipate the opportunity to delight you with our service and products in your future orders.

Best wishes,

Intimisa Team

Besvarelse fra Intimisa

10. maj 2024

Dear Hannes,

We sincerely apologize for the oversight with your order. It is our utmost priority to ensure that every delivery is complete and meets our high standards of quality. We understand the inconvenience this may have caused you and are relieved to hear that the missing part was sent promptly after our communication.

We appreciate your understanding and the opportunity to make things right. Please rest assured that we are taking steps to prevent such issues from occurring in the future. Your satisfaction is very important to us, and we are committed to providing you with the best possible service.

If there is anything more we can do to assist you or improve your experience with us, please do not hesitate to reach out. We value your feedback and are always here to help.

Thank you for your patience and for being a valued customer.

Besvarelse fra Intimisa

10. maj 2024

Hi Sichi,

Thank you for your feedback and for bringing the shipment issue to our attention. We're so glad to hear that we were able to resolve it swiftly for you. Our team is committed to ensuring that any concerns are addressed promptly and efficiently.

It's wonderful to know that you're pleased with how the items look on! We believe that feeling good is just as important as looking good, and we're thrilled that our products have hit the mark on both counts.

We appreciate your understanding and patience, and we're here for you should you need any further assistance. Your satisfaction is our priority, and we hope to continue providing you with products that you love.

Thank you for choosing us, and we can't wait to serve you again in the future.

Besvarelse fra Intimisa

10. maj 2024

Hi Rob,

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you and your girlfriend enjoyed our product.

Your satisfaction means a lot to us, and feedback like yours inspires us to keep innovating and delivering great products.

We're so glad that our communication met your expectations and that you had a positive experience from start to finish.

If there's anything more we can do to enhance your experience or if you have any suggestions, please don't hesitate to reach out. We love hearing from our customers and we are always looking for ways to improve.

Thank you once again for your support.

Besvarelse fra Intimisa

7. maj 2024

Dear Jonas,

Thank you so much for your positive feedback!

We're thrilled to hear that you are satisfied with the quality of our products and the level of service you received.

Your support is greatly appreciated, and we look forward to serving you again soon with the same dedication and quality you've come to expect from us.

Regards.

Besvarelse fra Intimisa

6. maj 2024

Hi Nina,

We sincerely apologize for the inconvenience you've experienced with the shipping and the quality of some items in your order. We understand how important it is to receive your purchases promptly and in perfect condition, especially when you're looking forward to them.

We appreciate your feedback on the Carla's tie-dye set. It's great to hear that the lingerie pieces met your expectations in terms of quality and sizing. However, we're concerned about the issues you've mentioned with the gloves and socks. Quality is a top priority for us, and we aim for consistency across all our products. We will take your feedback to our production team to ensure that all items in our sets meet the same high standards.

In the meantime, we'd like to offer you a solution for the issue with the gloves as a gesture of goodwill. Please contact our customer service team with your order details, and they will assist you further.

Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction. Your enjoyment of our products is paramount, and we look forward to the opportunity to serve you better in the future.

Besvarelse fra Intimisa

6. maj 2024

Hi Patricia,

Thank you so much for your kind words!

We're thrilled to hear that you're satisfied with our customer support and products.

We always strive to deliver great value at a reasonable price.

Your feedback is greatly appreciated and motivates us to continue providing excellent service.

If there's anything else we can do for you, please let us know!

Besvarelse fra Intimisa

5. maj 2024

Dear Stefano,

Thank you for your kind words about our customer care team. We're thrilled to hear that you had a positive experience!

We always strive to provide the best service possible, and it's wonderful to know that we've succeeded in making your experience a great one.

If there's anything more we can do for you, please don't hesitate to reach out. Your satisfaction is our priority!

Besvarelse fra Intimisa

5. maj 2024

Hi Matt,

We appreciate your positive feedback! Your satisfaction with our product and service is important to us.

We prioritize your satisfaction and eagerly await the opportunity to assist you again.

Kindest regards

Besvarelse fra Intimisa

3. maj 2024

Hi Diogo,

We sincerely apologize for the inconvenience caused by the issues with the shipping courier. However, we are thrilled to hear that our support team was able to assist you effectively and make your experience with Intimisa a positive one.

Your feedback is greatly appreciated, and it encourages us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out.

Thank you for choosing Intimisa, and we look forward to serving you again!

Besvarelse fra Intimisa

1. maj 2024

Hi Sybil,

Thank you for sharing your experience with our brand.

It is great to know that it was positive and hassle-free.

Your satisfaction means a lot to us, and we're glad we could assist you promptly with your refund and order cancellation.

Thank you for acknowledging the friendliness and efficiency of our service.

We look forward to serving you again in the future.

Kindest regards

Besvarelse fra Intimisa

28. apr. 2024

Dear Erik,

Thank you for your feedback. We're glad to hear that despite the initial delay, your experience with our customer service was positive and that you received both of your orders.

We would like to inform you that the initial delay in the delivery of your first package was due to an unexpected hold at customs. We understand how important it is for our customers to receive their orders on time, and we strive to ensure a smooth delivery process. However, sometimes factors beyond our control, such as customs clearance, can cause delays.

We appreciate your understanding and are pleased to know that our team's response met your expectations by promptly sending a replacement item. It's wonderful to hear that you were able to keep both items as a result.

Your satisfaction is our top priority, and we are committed to providing courteous and efficient service. If you have any more questions or need further assistance, please don't hesitate to contact us.

Besvarelse fra Intimisa

26. apr. 2024

Hi Alexander,

We appreciate your positive feedback regarding the timely fulfillment and delivery of your order, as well as the accuracy of the items received.

It's wonderful to know that the outfit fit nicely and the harness met your expectations.

We recognize the significance of providing value, and we're delighted that you view your purchase as a worthwhile investment.

We continuously strive to improve our products and services, and your input is invaluable to us. Should you have any further suggestions or need assistance in the future, please don't hesitate to reach out.

Kindest regards.