The quality is horrible. For the price I paid which was around $150.00 CAD I was expecting really good quality. Instead I got cheap plastic harnesses that are giving SHEIN. Very dissatisfied. A... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I don't often fancy making online purchases due to the skepticism against the customer services from abroad. However, INTIMISA changed my mind - the customer service personnel has been very prompt at... Se mere
Virksomheden har svaret
After ordering, I was concerned (having read negative reviews on Trustpilot) that’s if ordered from a ‘scam’ company and would never see my delivery (this has happened to me before with companies base... Se mere
Virksomheden har svaret
After I initially placed my order I was having difficulty confirming the details and tracking the package. I reached out and AJ at Intimisa quickly responded and reassured me. They provide clear a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Intimisa is a lingerie store where every girl can let out her inner tiger without being judged.
Kontaktoplysninger
13955 Central Ave Chino, CA 9170, 5192830, Tel Aviv, Israel
- help@intimisa.com
- intimisa.com
4,5
Fremragende
264 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
![Intimax Reviews { Real Results ] 🔥-logo](https://consumersiteimages.trustpilot.net/business-units/6963b743eecb870ec1e91dbd-198x149-2x.avif)
Customer service was helpful BUT
Customer service was very helpful when contacted but took over a month to receive all of my order. Probably will not order from here again because of crazy lead time.
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Thomas,
Thank you for your feedback.
We're glad to hear that our customer service team was helpful.
However, we sincerely apologize for the delay in receiving your order. We understand how frustrating this must have been and are actively working to improve our delivery times.
Your experience is important to us, and we hope you'll give us another chance in the future, our customer service team has contacted you.
Please let us know if we can assist you with anything else.
Regards,
Muy amables tuve alguna consulta y casi…
Muy amables tuve alguna consulta y casi de inmediato respondían mis mails
Sin duda un servicio excelente
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Querida usuaria,
¡Gracias por tus amables palabras! Nos alegra saber que pudimos responder a tus consultas de manera rápida y eficiente.
Nos esforzamos por brindar un servicio excelente y comentarios como el tuyo nos motivan a seguir mejorando.
¡Gracias por confiar en nosotros!
EN:
Thank you for your kind words! We are glad to know that we were able to respond to your queries quickly and efficiently.
We strive to provide excellent service and comments like yours motivate us to continue improving.
Thank you for trusting us!
After I initially placed my order I was…
After I initially placed my order I was having difficulty confirming the details and tracking the package.
I reached out and AJ at Intimisa quickly responded and reassured me. They provide clear and concise information. They continued to reach out to me and provide updates via email right up to the day that I received my order.
AJ continued to go above and beyond and even followed up to ensure I had received everything and was happy with my service.
Absolutely! Thank you!
2. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Danielle,
Thank you so much for sharing your experience with us!
We're thrilled to hear that AJ was able to assist you promptly and effectively. It's wonderful to know that the clear and concise information and continuous updates, made your experience smooth and reassuring.
We strive to go above and beyond for our customers, and it's great to hear that AJ's follow-up ensured you received everything and were satisfied with our service. Your kind words mean a lot to us.
Thank you once again for your feedback and for choosing Intimisa!
Best regards,
the excellent attention and the fast…
the excellent attention and the fast delivery
26. september 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Eduardo,
Thank you for your wonderful feedback!
It is so nice to hear that you appreciate our attentive service and speedy delivery.
Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service
If you have any further needs or questions, feel free to reach out.
We look forward to assisting you again soon.
Regards,
Excellent service
The original item I wanted was out of stock, but the effort they went through to either reimburse me or exchange was above and beyond customer service.
This is the type of service that is rare these days. Thank you!!
26. september 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Paul,
Thank you for sharing your experience! We're happy to hear that our team went the extra mile to assist you, even when the original item was unavailable.
Exceptional service is our goal, and it's gratifying to know we made a difference.
If you need further assistance, please don't hesitate to contact us.
We truly appreciate your kind words!
Regards.
Great customer service and very helpful…
Great customer service and very helpful in answering my questions in a timely manner.
26. september 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Whit,
Thank you for your kind feedback!
We're so pleased to hear that our customer service team was able to assist you efficiently and answer your questions promptly.
If you have any further inquiries or need additional support, don't hesitate to get in touch.
We're always here to help!
It's a nice harness but the quality…
It's a nice harness but the quality looks and feels a bit poor. Less value for money.
It took a while to receive the package and I couldn't use the track and trace
But the service is very good and friendly though!
20. september 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Judith,
Thank you for your feedback!
We're glad to hear you found our service friendly and helpful. We apologize for the delay in delivery and any inconvenience caused by the tracking issues.
Your comments about the harness quality are important to us, and we'll use them to improve our products.
If there's anything else we can assist you with, please let us know!
Regards,
Good Value, as described
Jell was a great help. The order was as described
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Thank you so much for your kind words!
We're delighted to hear that Jell was able to assist you effectively and that your order matched the description perfectly.
If there's anything else you need, don't hesitate to get in touch.
Have a wonderful day
Besvarelse fra Intimisa
Hi Fredrik,
Thank you for your feedback!
We're delighted to know that our customer service met your expectations. If there's anything else you need, feel free to reach out, we are here to help you.
Have a fantastic day!
Great product
Great product, fits great, my partner & I are very happy. Would definitely recommend.
8. september 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Dion,
Thank you for sharing your positive experience!
We're thrilled to hear that the product fits perfectly and that both you and your partner are very pleased with it.
Your satisfaction is incredibly important to us, and we're glad to have met your expectations.
We truly value your recommendation and your support.
If you have any further questions or need assistance, please don't hesitate to reach out.
Thanks once again!
Customer support is on it
Revised Review
The first product I ordered with them was broken. After a very long back and forth with the support team I decided to take store credit as a refund (the shipping back that the customer needs to pay would’ve cost me 1/3 or the object price). So, I ordered again with the store credit just to find that one of the products that I received in the second order was also broken. I was very upset and turned to their customer support team again. They were very on it and arrived to make the experience better for me. Overall, 2 out of 3 products arrived broken but the customer support does try to make up for it, so maybe I was just unlucky. The product that arrived intact is great.
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Helena,
We are truly sorry to hear about your experience. We strive to provide high-quality products and excellent customer service, and it's clear we fell short in your case. I apologize for the inconvenience and frustration this has caused.
Please reach out to our support team again, and we'll make sure to resolve this issue promptly. We value your feedback and are committed to improving our services to prevent such issues in the future.
Thank you for bringing this to our attention.
Besvarelse fra Intimisa
Hi Sophia,
Thank you for your feedback!
We're delighted to know that you found the fit very comfortable and appreciated our customer service.
If you have any other comments or need further assistance, feel free to reach out.
We're always here to help!
Kindest regards,
Maricris was great with customer…
Maricris was great with customer support and exceptional communication throughout everything, I can't praise them enough
15. august 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Kelsen,
Thank you so much for your kind words! We're so excited to hear that Maricris provided you with exceptional support and communication.
Your feedback means a lot to us, and we'll be sure to pass along your praise to Maricris.
If you need any further assistance, please don't hesitate to reach out.
We're here to help!
Regards,
Great customer service!
I like Intimisa because of beautiful products and good quality. At my last order one of the items was out of stock, but Intimisa customer care service was so kind to send me an email about it and replaced it with another item I liked. Their respond was professional and quick. I was happy that the order was also delivered fast.
30. august 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Prisha,
Thank you for your kind words about our store! We're delighted you appreciate our beautiful products and their quality.
We apologize for the inconvenience caused by the out-of-stock item in your last order. We're glad our customer care team could assist you promptly and professionally, ensuring you received a replacement item you liked. It's wonderful to know that you were satisfied with the quick response and fast delivery.
Your feedback is invaluable to us, and we look forward to serving you again soon.
Best regards,
I bought a harness and it is amazing
I bought a harness and it is amazing. I was a bit nervous about the arrival time and I send an email, they reply back very fast and they were very helpful❤️ the product is amazing and the quality is very good! Thank you so much ❤️
10. august 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Elisabeth!
Thank you so much for your wonderful feedback!
We're delighted to hear that you love the harness and that our team can assist you quickly.
Your satisfaction with the product's quality is essential to us. If you need any further assistance, don't hesitate to reach out.
Enjoy your new harness! ❤️
Besvarelse fra Intimisa
Hi F,
You're very welcome! We are thrilled to hear you are satisfied with the purchase. It means a lot to us.
If there's anything else you need or any other way we can assist you, please don't hesitate to reach out.
We are here to help with whatever you need!
Kindest regards,
Delivery problems solved quickly
The delivery got stuck somewhere, but the customer service helped me very quickly and everything went well. Can totally recommend
1. august 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Vanessa,
Thank you for sharing your experience!
It's great to hear that the customer service team was able to assist you quickly and resolve the issue.
Your recommendation means a lot!
Thank you so much for choosing Intimisa.
Great items
The customer support was helpful and professional. The items I chose are so beautiful!
7. august 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Gabriela,
That sounds like a wonderful experience! It's great to hear that the customer support was helpful and professional and that you are pleased with the items you bought.
Enjoy your new purchases and we are always here to assist you!
Regards,
After my cancellation
After my cancellation, I got good support and get my money fast and safe
30. juli 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Oleksandr,
Thank you so much for sharing your positive experience despite the cancellation. It's always reassuring when our support team handles things efficiently and securely.
We hope to have you as a customer very soon!
Regards,
Products are beautiful and fit well
Products are beautiful and fit well. Customer Service was awesome!
3. juli 2024
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Andrea!
Thank you for your lovely feedback!
We're overjoyed to hear that you find our products both beautiful and a great fit.
It's also wonderful to know that our customer service team exceeded your expectations.
Your satisfaction is incredibly important to us, and we look forward to the opportunity to serve you again soon!
Kindest regards
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.