The quality is horrible. For the price I paid which was around $150.00 CAD I was expecting really good quality. Instead I got cheap plastic harnesses that are giving SHEIN. Very dissatisfied. A... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I don't often fancy making online purchases due to the skepticism against the customer services from abroad. However, INTIMISA changed my mind - the customer service personnel has been very prompt at... Se mere
Virksomheden har svaret
After ordering, I was concerned (having read negative reviews on Trustpilot) that’s if ordered from a ‘scam’ company and would never see my delivery (this has happened to me before with companies base... Se mere
Virksomheden har svaret
After I initially placed my order I was having difficulty confirming the details and tracking the package. I reached out and AJ at Intimisa quickly responded and reassured me. They provide clear a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Intimisa is a lingerie store where every girl can let out her inner tiger without being judged.
Kontaktoplysninger
13955 Central Ave Chino, CA 9170, 5192830, Tel Aviv, Israel
- help@intimisa.com
- intimisa.com
4,5
Fremragende
264 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
![Intimax Reviews { Real Results ] 🔥-logo](https://consumersiteimages.trustpilot.net/business-units/6963b743eecb870ec1e91dbd-198x149-2x.avif)
Poor service have emailed three times…
Poor service have emailed three times regarding return of poor quality goods and no reply.
30. november 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Rob! I am sorry to inform you that there is no record of your emails in our system. None of them seem to have gone through successfully. We have been attempting to contact you via email, but we have not received any response. We understand the inconvenience this may have caused, and we are eager to work with you to find a suitable solution.
We still haven't heard from you, Rob. You can also reach out to us via social media such as Facebook or Instagram.
Very helpful and understanding.
29. november 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Taylor! Your trust in us is appreciated, and we would like to continue providing you with the same level of service that has earned your satisfaction. Thank you!
Perfect customer service ❤️
28. november 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Anna! We are delighted to know that you are pleased with our Customer Service! Our customers satisfaction is our top priority, and we always aim to go above and beyond.
Fast & friendly service
Fast service, friendly contact, personalized email - actual real humans in the other Side of the screen. Payment back was super fast, No issues!
22. november 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hey Ina! We're all smiles reading your feedback! Thank you so much for taking the time to share your experience, we look forward to serving you even better in the future.
AJ (customer satisfaction specialist)…
AJ (customer satisfaction specialist) was fast to respond and fix the issue. I am very pleased with his assistance, and my replacement got here way faster than I anticipated! Will buy again for sure.
15. november 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Glenda! We truly appreciate you for sharing your experience with us! Please don't hesitate to reach out to us anytime you need assistance with our products and service. We'll be here for YOU!
Repeated customer !
Firstly, the products have amazing fit! Secondly, the customer service is excellent and really helpful (Vicky was top!) I highly recommend this lingerie brand for sexy and elegant nights
27. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Sparkles! We greatly appreciate you for sharing your positive feedback with us. Your words serve as motivation for our team.
TO AVOID !! POOR SERVICE
TO AVOID !!
This is the 2nd time I've ordered from Intimisa and this time the set was unfortunately too big at the sides and too small at the bust. I wanted to know how to return it for a refund, so I contacted customer service via their website, entering my e-mail address. So far so good, they got back to me within a few hours. But as soon as someone replies directly to your e-mail, they no longer receive your return, forcing you to go back to their website to contact them again. In addition to this difficulty in communicating, I was first asked to describe what was wrong, and I replied. Then I'm offered to keep the set and buy another at a reduced price (the good joke), I say no, I want my money back. And finally, I'm told how to get my money back, another good joke, because I'm told to return the item to such-and-such an address (at my expense) + once they've received it $10 will be deducted from the refund for restocking fees!!!!
I've never seen such deplorable customer service. You've definitely lost a customer.
8. november 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Carla, I'm truly sorry for the issues you had while trying to communicate with us. Unfortunately, in our Refund Policy, we have stated that in order to return any item the shipping expenses will be your responsibility and a restock fee of $10 USD will be charged, unless the item is faulty. We have sent you an email with the aim of finding an alternative that perfectly matches your needs.
Intimisa's Costumer Service is great!
Intimisa's Costumer Service is the most functional I've ever found.
They were kind and polite, and helped me with an order that seemed to be missed. I never felt left behind, not once. Great job!
30. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Valentina! We are delighted that we were able to meet your expectations! Your feedback motivates us to continue delivering exceptional service. Looking forward to more joyful interactions with you!
absolutely not recommended
absolutely not recommended. The materials are cheap and look that way, the fit is really bad, and I couldn't send back the things that didn't fit me. please don't order there. absolute rip off. Looks good on the internet but Photoshop and AI make a lot possible.
26. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Christina, I understand that your experience with our boutique has left you upset and I want you to know that we take your feedback seriously. We've contacted you via email so we can work together on finding a solution. We are committed to fix the issues you encountered to ensure this does not happen again in the future.
The company was helpful in both sizing…
The company was helpful in both sizing of its clothing and the experience in purchasing the perfect outfit.
31. august 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Merrick! We're absolutely thrilled to hear that you're happy with our products and service!
Great service and lovely products
Great service and lovely products. They just get lingerie right and look very sexy.
19. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Miles! Your satisfaction is our greatest reward! We're very happy to have played a part in your positive experience. Count on us to continue delivering!
Quality as we love it!
Quality as we love it!
Ordered multiple times and will continue to.
25. maj 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Rouven! We're delighted to have met your expectations and can't wait to continue providing you with great products and top-notch service.
Sexy stuff in a lame package
I think you could do better with the packaging, that plastic zip pouch is a bit lame… do you think chicks feel special when given that?
10. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Ron! We appreciate you taking the time to give us your feedback, and we want you to know that we have taken it seriously. As a result, we have made changes to our packaging and are committed to continuously improving our products and services to better meet your needs.
Great customer service
15. september 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hey Jay! A big thank you for sharing your positive experience with us!
Great product and great service
18. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Jon! Thank you for taking the time to spread your kind words. We're dedicated to delivering the best and we're glad you noticed.
Best underwear ever!!!
18. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Luize! We're absolutely thrilled to have earned your satisfaction! Here's to many more interactions!
Love Intimisa
Really great product,fast delivery,responsive and helpful customer service.
30. september 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Thank you so much for your kind words, Felicity! It was our pleasure to assist you with your order and I'm glad you're enjoying our products.
My item was finally delivered
My item was finally delivered. First delivery was not received. But customer service sorted it and resent. Thanks Vicky item received
27. september 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hi Christopher! We're all smiles reading your feedback! We're here for you anytime you need exceptional products and service.
Besvarelse fra Intimisa
Hello Daniel! We're tremendously sorry for the delay in receiving your refund. We have reviewed your interaction with our Customer Service and confirmed that it has been processed after receiving your returned package.
Sizes Misleading
Took an age to arrive. Sizes are ridiculous and not at all as advertised. Cost over £20 to return and company may insist on a restocking fee. Had to press for full refund but one was provided
25. juli 2023
Uopfordret anmeldelse
Besvarelse fra Intimisa
Hello Neil! We have reviewed your communication with our Customer Service, and we are pleased to inform you that your request for a refund on your return has been approved and processed. We sent you more details via email. Thank you for your patience.
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.