Internetbs Anmeldelser 

been trying to reach support and they are non responsive on chat and email and don't have any number listed.

I've reviewed Internetbs.net before and am doing so again based on my most recent experience. They have apparently switched to AI Chat for their "first line of inquiry," and about that I was not overjoyed. After a few interactions with that, and out of growing frustration, I typed in that I wanted to speak to a human. AI responded it would attempt to put me into contact with someone (there is no indication it could or would do this). I don't know if it was because this was a weekend, but I ended-up with a support ticket number that was also e-mailed to me. I never got a human during this weekend--even after I added a second chat message on the next day (and received a copy of that, appended to the first message, in my e-mail, as well). So, I didn't get a person until I went back to the chat on Monday morning (today) and typed in, "Ticket number #XXXXXX: I have not heard from anyone and would like to chat with someone now." (I've replaced the ticket number with Xs here.) Anyway, pretty darned quick I then got a chat response from an actual person (Nicolas Fresneda). My problem had been the loss of MX records for forwarding and Fresneda indicated restoring everything on their end. He also answered several of my questions associated to the issue and I am now waiting a 24-hour period for the alleged propagation of the records that is expected to restore the service. So, while I am NOT impressed with AI chat, InternetBs' failing to indicate a person could be reached or the delay of an entire weekend, I was pleased with the response and service once I actually got in touch with someone. My fairly high recommendation is thus based on the result and not the process it took to get that result. If I had been in charge of a high volume website and money had depended upon a quick resolution, I might not be so favorably inclined. But as things stand, I'm currently still "okay" with InternetBS. Unless, of course, tomorrow proves to be another problem! Over the course of several years now, this has been my only less-than-almost-perfect interaction with InternetBS. They have always been an excellent service with good prices and my long-history with them influences my willingness to give them a little slack this go-around.

My recent experience with them has been extremely disappointing. The option to retrieve the EPP/authentication code is missing from my account for domains with the .be extension which is our client's domain. This also damages our reputation to our clients.

I contacted their support team through both the help desk and email, but they usually responded only after two or three days. Even then, their replies were generic and did not provide a proper solution or helpful guidance.

After repeatedly facing this poor support experience, I am completely frustrated and have decided to transfer my all domains to another registrar.

YES: No Review needed. people know. when they find the right business to deal with. Almost don't want others to know. Companies get too big and think they can f-you no vaseline. These guys are the real deal. it B.S. that i cant even tell you the site trustpilot asked me to review.w had them bookmarked for 2 years or so. I tried to buy a domain for a collections attorney I may be working with - his site was OK, but long name yada yada yada. I went to some dad thing, they said - " Oh, WOW, YEs it is available. But that should be a premium one.." something something about having to sign up for 3 years - yeah -get the first year at $15 or so, but making you sign up for 3 years. $1,800 was the least amount of money I could do to buy site. I said 'F' these the Movie Faulkers and kept rollin. remembering there was b.s. I found their site - and I wasa blocked for providing the site I found [but Trustpilot".com is asking me to do a review on a site. I think that is bullshit because they can sell reviews to any company they want. WTF - anyway https: // w ww. trustpilot. com/ is the one asking me to do review for bs domain guys that kick ass
OHH what $15 and some change. so after saying all of that, all I have to say is YES.

I was desperate for help and I was really worried that I'd messed up my internet site. The person who helped me was so helpful. I was extremely grateful for the assistance and understanding she gave me and it was really appreciated.

Great features included for free.
The ones I like the most are unlimited forwarded email aliases, unlimited subdomains, stealth URL forwarding, free whois privacy (although I discovered it had disabled without my knowledge and I had to re-enable that).

Their tech support is friendly and helpful.

They're not a backdoor seller (like go daddy for example, happened to me), where if you research DN and don't buy it right away, they don't go behind your back to buy it and put it up for sale for big bucks.

At first I didn't find their interface to be the most intuitive, but they've made changes over the past year greatly improving that. After which, I found things easier to find and do.

What I dislike is a price hike for .com and I transfered out.

It's one of the better registrars.
I highly recommend.

I've been trying to get this resolved since May 24th and it's honestly getting pretty frustrating.

I added funds to my account (been using it for 4+ years with multiple domains), payment went through fine, and right after that my account got locked. I sent all the info in the ticket and got one reply on May 25th saying it’s being looked at.

Since then, nothing. No updates, no replies even after multiple follow ups.

Right now I can't access my account, don't know what happened to the funds, and have no idea what's going on with my domain renewals.

Never had issues before which is why this is so disappointing, but this kind of silence makes it hard to trust or recommend the service.

They charge you before you can fill in contacts or choose options, than refuse to issue a refund. They break their own terms of service agreement (section 10), and support just ignored my request...

We had an issue with adding funds to cover the annual renewal fee, and tried to use the chatbot which said it couldn't help. We then turned to the support email. The first email we got in response to our support email didn't even capture what we were asking for. The next email was 24 hours later, and was ever further off-base in its reply. Not only was the support terrible, each step took 24 hours to try to make progress.

I signed up as a reseller to integrate domain registration into my hosting platform. After purchasing credits, my account was immediately locked with no explanation — just a generic email telling me to contact support.

This is completely unacceptable for a business service. I had already integrated their API into my platform and was ready to start selling domains to customers. Instead, I was left with a locked account, no access to my credits, and zero transparency about why this happened.

Their "support" offers no self-service resolution and no timeline for when the account will be unlocked. As a result, I had to file a PayPal dispute to recover my funds.

If you are building a hosting business and need a reliable domain registrar API, look elsewhere. InternetBS cannot be trusted for business-critical integrations.

TLD Registrar Solutions Ltd
−40,00 €
17 May 2026 . Payment
Paid with
You'll see "PAYPAL *INTERNETBS" on your card statement.
40,00 €
Seller info
TLD Registrar Solutions Ltd
Order summary

Purchase amount
40,00 €
Total
40,00 €

When you add funds to your account, it gets locked and no one responds to tickets or chat. The live chat is just a bot saying the support team is even behind schedule. They don't reply to any of the support emails in any language. So it just becomes a loss because the account becomes inaccessible after you deposit the money. It doesn't matter that you've already verified and set up everything on the account; it's just a scam.

Having used Internet BS for at least 5 years there has never been any occasion when their service and support has failed. Their online features are simple to use this makes renewal simple, quick and reliable. It was Brexit that pushed us apart having to loose valued domains was an obvious blow to both parties. Hopefully, the EU will see sense and boost revenue for such registrar's.

I've been trying to have a domain change. I email internet.bs and they take very long to respond. The response is a brief reply, not really addressing the issue at hand.

Overall, I'm satisfied with Internet.bs' services.

My only complaint is the rather long delay in unlocking my account (during account creation, the email verification failed, perhaps due to my antivirus software, which resulted in the account being blocked).

Aside from this minor issue, everything went smoothly, especially with the support team, which is very responsive.

Been using iBS for domains for several years. Despite prices slowly creeping up and some billing problems due to overly protective credit cards, I've had a great experience with the management interface. Updates are fast and I've been able to handle complicated use cases without getting support involve through self-service. Even some advanced DNS provided, solid service!

Once you need to use the service then you will how poor a service could be. After using the service for years all of a sudden they locked my account while making a payment - reason my email could not be verified. Now since last 10 days send several requests but still no lock.

Arnaque attention ! Plus de 30 domaines chez eux et compte bloqué du jour au lendemain. Aucune réponse du support client.

I've been a customer of Internet BS for over 10 years, with around 70-80 domain names registered through them. I'm writing this review because I'm currently stuck in a situation that I can't seem to resolve through normal support channels.
Three weeks ago, I tried to log into my account and got a message telling me to contact them by email because my account had been blocked. I reached out, and they explained there was a verification step I hadn't completed and that I needed to click a link in an email. I clicked on every verification link I could find and confirmed to them that everything was validated on my end. I then asked them to reopen my account.
That was three weeks ago.
Since then, I've contacted support 3 or 4 times, and every single time I receive the same response: "Your ticket has been escalated to Level 2 support." That's it. No timeline, no update, no follow-up. When I try to use the live chat, I don't even have time to type my question — they reply immediately that my ticket is with Level 2 support and close the chat. There's no dialogue possible, no way to actually discuss the situation with anyone.
Meanwhile, I cannot access my account at all. If a domain were to expire during this period, I would have no way to renew it. I also have several hundred dollars in account credit that I can't access, and I can't even retrieve my invoices.
Honestly, if you're planning to register a domain for a year and forget about it, Internet BS is probably fine. But if you're running anything serious and you ever end up with a blocked account like mine, be prepared to wait weeks — possibly months — for any kind of response. It feels like there's simply nobody actually working on Level 2 tickets.
I'm still hoping someone at Internet BS will see this and help me get my account unblocked. I'd much rather continue as a loyal long-term customer than have to migrate dozens of domains elsewhere.

J'ai créé mon compte, acheté 3 nom de domaines, j'ai effectué le paiement et boom mon compte bloqué. J'ai envoyé un message au support et là, ils me demandent : pièces d’identité + justificatif de domicile + photo de la carte bancaire (ça ressemble clairement à du scam). J'ai donc demandé ce qu'ils feraient de ces documents, si c'était légale de demander ce type de documents et si la transmission des documents étaient sécurisés et depuis plus d'une semaine plus aucune réponse, silence radio.... Et quand j'ouvre un nouveau ticket, ils me répondent que mon incident est passé au niveau supérieur et est en cours de résolution.... En lisant les autres commentaires, je ne suis pas un cas isolé.