Fantastic company who were extremely generous. Had bought a 2nd hand bike from a friend and promptly broke the sensor. A local bike mechanic spoke to them and was talked through the issues. A part wa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had an initial hiccup with the delivery being said would arrive on 29th and by the 1st still had heard nothing with no delivery. This caused some panic, as I'd read reviews stating some people didn't... Se mere
An electric bike purchased for a competitive price has been proven to be well built and reliable. Have covered about 200 miles thus far and apart from having to carry out some wear and tear maintenen... Se mere
Absolutely dreadful, avoid at all costs!!! Bike arrived in December as a gift for Christmas, assembled Xmas eve to notice it has a buckled wheel, paint missing to the back and very bent (asif it... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Manchester-based Insync Bikes designs and manufactures high-end bikes at affordable prices for all the family, with a focus on cycling as a force for good. Owned by India-based Hero Cycles, the world’s largest bike manufacturer by volume, Insync aims to be the market leader in European bicycle distribution, providing a complete range of branded cycling products including Viking, Viking Pro, Concept, Coyote, Insync, Ryedale, De Novo and Lectro.
Kontaktoplysninger
Unit 1B Guinness Circle, Centenary Link, Trafford Park, Manchester, M17 1EB, Manchester , Storbritannien
- 0161 7278508
- customerservices@insyncbikes.com
- insyncbikes.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfect
Fits her size, easy to build, came with the tools, very sturdy, came earlier than stated
Purchased for my granddaughter
Purchased for my granddaughter. Really good quality for price. Would definitely highly recommend
Fantastic service
It's a nice bike
It's a nice bike. I am quite happy with it. Also, the service is incredibly helpful and nice. I had an issue with the address and they solved it very quickly.
My only issue is that I had to assembly it (which I did not know when I got it but that was probably my fault) but I couldn't find any instructions in the box which made the task quite challenging for me.

Besvarelse fra Insync Bikes
Excellent service with very prompt…
Excellent service with very prompt customer service to resolve a small issue with my postal details, I would definitely buy from them again
ordered the wrong size bike
I ordered the wrong size bike, I
Messaged insync aftersales & was pleasantly surprised..
I explained my error and the aftersales team could not do enough for me, they adviced , explained and cared...
Anyone who wants to purchase a new bicycle please go to "Insync Bikes"....
Great online shopping with fantastic aftersales service...
No help at all regarding new bike batteries.
Recently contacted them to ask about a replacemdnt bike battery for a Insync Townmaster bike as the batery is starting to tire. They replied telling me to look.on ebay or amazon No help at all. Ridiculous they don't sell replacement batteries. It's obviously a con where they expect you to buy a brand new bike every 1 -2 years.
Frustrating purchase
On receiving the bike there was damage to the rear mudguard, the peddles and manual were missing. On contacting customer service they dispatched a replacement mudguard (which didn’t have a stay attached) but a stay that had to be fitted (very flimsy). It was dispatched to the wrong address.
On then starting the build I found a scuff mark on the front tyre and on fitting the wheel, it was slightly buttled and the brackets for the basket missing. I again contacted customer service who wanted a video of the buttled wheel before dispatching another wheel. Still waiting for the missing parts

Besvarelse fra Insync Bikes
Awful
Ordered for birthday gift box wasn’t even taped together and parts damaged or scratches but if your paying for product I would expect the quality to reflect in the price .
• dent in frame
• scratches on bike and mud flaps
• wrap around wheels stuck inside rim and tyre both front and back
• front fork for wheel was bent meaning wheel wouldn’t go into place
•basket bent
Updated After new bike
• Still issues with bike

Besvarelse fra Insync Bikes
Fast and efficient service
Fast and efficient service. We have a very happy little girl on our hands

Besvarelse fra Insync Bikes
Bike was new but old had rusty chain…
Bike was new but old had rusty chain and some spokes, even staples on the box rusty been stored damp somewhere , delivery went well the guy carried it into our garage for me no email updates or delivery times from the seller , but all sorted now .
Quick Delivery and good bike.
The bike was delivered in good…
The bike was delivered in good condition and time. Relatively quicker than I expected but if I to be picky. It was difficult to track progress of order delivery as the site you recommended for tracking order kept stating that, it did not have the order number. Apart from that everything went smoothly.
Beautiful bike purchased for…
Beautiful bike purchased for granddaughters birthday !! Reasonable price speedy delivery highly recommend 👍🏻
Great bike for the reasonable price
Great bike for the reasonable price, super fast delivery. Overall very happy with the purchase.

Besvarelse fra Insync Bikes
Had ordered the incorrect bike size and…
Had ordered the incorrect bike size and staff were really helpful and went above and beyond to help me sort this after the incorrect order had gone in. Thank you.
Insync bikes are amazing
Insync bikes are amazing. My son loves his new bike. We had a query and Insync helped us sort it. There customers service is amazing thank you.
Excellent 2nd bike for my 6 year old…
Excellent 2nd bike for my 6 year old daughter, stylish, well equipped and great value for money!
I haven’t herd anything since I had…
I haven’t herd anything since I had email saying it’s been dispatched but there no way of tracking I understand it can take five working days which I got email Thursday so I still have till Thursday but concerns that I may have a unhappy little boy for Christmas. But I had the same experience of house of Fraser for a bike so am more worried that I’ll be let down I need reassurance that I won’t be let down
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







