Innovation Group Anmeldelser 1.020

There aren’t enough stars to describe my experience with Innovation Group. After discovering a shattered sewage pipe under my concrete floor, they turned up within hours of my call. Given that it was right before a Bank Holiday weekend, I was braced for a long wait without a working toilet.
However, James and Stuart were absolute legends - they grafted for several hours, breaking through concrete to reach the old pipe and replace it with a modern UPVC alternative. Not only were they incredibly knowledgeable, but they were also great to chat with. They walked me through the camera footage and explained exactly what had happened beneath the floor, which really put me at ease. I would use this company again in a heartbeat. Massive thanks to the whole team!

Callan & James were excellent from start to finish. They were both well mannered and willing to hold a conversation and make nice comments on the home. They commenced their job with due diligence and good communication on what they found.They then carried out the repair required and cleaned up leaving no mess at all, they even swept the garden.

Craig attended solo when his team-mate went sick. As a result he had to dig a nasty hole by hand which meant the job took much longer than scheduled, delaying him for later jobs. Despite the difficult situation, he was polite and communicated at each stage of the process.

Alex and Bill worked extremely hard and left the job very tidy afterwards.

Danny and Jason arrived on time to dig a trial pit today and worked solidly for the time they were here. They answered all my questions about what they were doing and were very polite and helpful. They really delivered an excellent service.

Danny and Jason came on time and just got on with the job. They were polite and friendly.

The drain man was very polite, considerate and informative.

The team that arrived from Innovation Group were polite, considerate, courteous and informative.
They discussed what there were doing and left the areas they were working on in were left in excellent shape.

Declan & Brendan from Innovation Group attended on time and were very professional throughout the visit. They clearly explained the purpose of the geotechnical inspection and what the process would involve, which made everything easy to understand.

They worked efficiently and were respectful of the property, ensuring everything was left in good condition afterwards. Overall, a smooth and reassuring experience during what can otherwise be a stressful insurance process.

The operatives were very polite, informative and carried out the work with minimal disruption or fuss.

Josh and ash were brilliant and very professional

Very professional business. Comms were excellent. Two guys turned up and were very polite. Explained what they were going to be doing. Overall experience of innovation group has been excellent to date.

Alan and James arrived on time, got the job done without fuss and left the site tidy. Very pleased

The two engineers gave an excellent service. Straight in to work, after explaining how they would work to resolving my issue. None stop working, no hanging about or looking at phones. Solution explained when problem found and resolved. Really good service given by both Chris and Charlie.

Despite my major ongoing issues with Innovation Group, Bill and Ben arrived on time, were very professional, friendly, and informative about their activity while performing the deep datum install at my house.
They are one of the few positive interactions that I have experienced with Innovation Group.

Great experience from declan and brendan very polite and happy with whole experience with innovation group so far.

Arrived on time with a polite attitude. Explained everything that they were doing and tidied up afterwards.

I was very pleased either way the drain inspection went this morning. Your representative Terry jones was very efficient and completed the work in good time. He was very pleasant to talk to and helpfully answered all my questions.
Job no. 32685360

Alex and Harry worked hard to complete the job with as little impact as possible. I would have given 5 stars only this is the 2nd time the same investigation has been carried out. Cheers

Alex Bull from Innovation Group was great at talking me through the process of the geotechnical testing. He was competent, knowledgeable and reassuring throughout. Definitely felt like I was in safe hands.