Robert Rollinson arrived on the first visit on time, surveyed but, as the weather looked rainy, decided to return the following week on a dry day to reconcrete a drain area. On a dry day we’ll win i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything about the Innovation Group is very positive I’m pleased to say from the office staff to the workman all of whom have conducted themselves very professionally.l have had dealings with quite... Se mere
Bore hole inspection, Faz and joel where great, polite explained what they where doing and how long it would take, Faz was very knowledgeable when i asked about possable causes of the subsidence an... Se mere
Faz & Joel may have been late but you can't help that if you use the M1 or M40 in Northants. Once they got here, they were polite and friendly and explained what and when they would be doing things.... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Kontaktoplysninger
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Storbritannien
- innovation.group
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
There aren’t enough stars to describe…
There aren’t enough stars to describe my experience with Innovation Group. After discovering a shattered sewage pipe under my concrete floor, they turned up within hours of my call. Given that it was right before a Bank Holiday weekend, I was braced for a long wait without a working toilet.
However, James and Stuart were absolute legends - they grafted for several hours, breaking through concrete to reach the old pipe and replace it with a modern UPVC alternative. Not only were they incredibly knowledgeable, but they were also great to chat with. They walked me through the camera footage and explained exactly what had happened beneath the floor, which really put me at ease. I would use this company again in a heartbeat. Massive thanks to the whole team!
Good workers
Callan & James were excellent from start to finish. They were both well mannered and willing to hold a conversation and make nice comments on the home. They commenced their job with due diligence and good communication on what they found.They then carried out the repair required and cleaned up leaving no mess at all, they even swept the garden.
Craig attended solo when his team-mate…
Craig attended solo when his team-mate went sick. As a result he had to dig a nasty hole by hand which meant the job took much longer than scheduled, delaying him for later jobs. Despite the difficult situation, he was polite and communicated at each stage of the process.
Alex and Bill worked extremely hard and…
Alex and Bill worked extremely hard and left the job very tidy afterwards.
Danny and Jason - excellent service
Danny and Jason arrived on time to dig a trial pit today and worked solidly for the time they were here. They answered all my questions about what they were doing and were very polite and helpful. They really delivered an excellent service.
Very good. Danny and Jason came on time and just…
Danny and Jason came on time and just got on with the job. They were polite and friendly.
Very polite and informative.
The drain man was very polite, considerate and informative.
Root Inspection
The team that arrived from Innovation Group were polite, considerate, courteous and informative.
They discussed what there were doing and left the areas they were working on in were left in excellent shape.
Declan & Brendan from Innovation Group…
Declan & Brendan from Innovation Group attended on time and were very professional throughout the visit. They clearly explained the purpose of the geotechnical inspection and what the process would involve, which made everything easy to understand.
They worked efficiently and were respectful of the property, ensuring everything was left in good condition afterwards. Overall, a smooth and reassuring experience during what can otherwise be a stressful insurance process.
Polite, reassuring and efficient service
The operatives were very polite, informative and carried out the work with minimal disruption or fuss.
Josh and ash were brilliant and very…
Josh and ash were brilliant and very professional
Very professional business
Very professional business. Comms were excellent. Two guys turned up and were very polite. Explained what they were going to be doing. Overall experience of innovation group has been excellent to date.
Good service
Alan and James arrived on time, got the job done without fuss and left the site tidy. Very pleased
The two engineers gave an excellent service.
The two engineers gave an excellent service. Straight in to work, after explaining how they would work to resolving my issue. None stop working, no hanging about or looking at phones. Solution explained when problem found and resolved. Really good service given by both Chris and Charlie.
Deep Datum installation
Despite my major ongoing issues with Innovation Group, Bill and Ben arrived on time, were very professional, friendly, and informative about their activity while performing the deep datum install at my house.
They are one of the few positive interactions that I have experienced with Innovation Group.
Great experience from declan and…
Great experience from declan and brendan very polite and happy with whole experience with innovation group so far.
Arrived on time with a polite attitude
Arrived on time with a polite attitude. Explained everything that they were doing and tidied up afterwards.
Drain inspection
I was very pleased either way the drain inspection went this morning. Your representative Terry jones was very efficient and completed the work in good time. He was very pleasant to talk to and helpfully answered all my questions.
Job no. 32685360
Subsidence investigation work
Alex and Harry worked hard to complete the job with as little impact as possible. I would have given 5 stars only this is the 2nd time the same investigation has been carried out. Cheers
Alex was both competent and reassuring
Alex Bull from Innovation Group was great at talking me through the process of the geotechnical testing. He was competent, knowledgeable and reassuring throughout. Definitely felt like I was in safe hands.
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