Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

This is not an isolated incident, inDrive drivers show a troubling lack of customer care, accountability, and basic human etiquette. We left prescription glasses in a ride from Salt River to St Agnes... Se mere

Bedømt til 4 ud af 5 stjerner

Really good app with few small issues. The biggest advantage is transpalency..I see where I'm going and how much I'll make before I accept.That's something other apps don't offer.The 1% commission in... Se mere

Bedømt til 4 ud af 5 stjerner

Been driving with indrive for about 4 months now.the ability to choose which rides to take and negotiate the price upfront is a huge plus.fuel discounts at seaoil help with expenses,and i appreciate t... Se mere

Bedømt til 1 ud af 5 stjerner

Was recently in Morocco and tried to use Indrive there and it's soo gamble. So basically it suggests the price, you accept the driver with his offer and next minute the driver calls you and saying do... Se mere

Virksomhedsoplysninger

  1. Taxibureau
  2. Transportservice

Skrevet af virksomheden

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride. inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support. Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip. For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more. Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.


Kontaktoplysninger

2,2

Under middel

TrustScore 2 ud af 5

323 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 7 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Not perfect, but definitely worth using

Pretty decent taxi, actually

I can`t fully agree with all the other reviews. Yeah, there are some flaws, but it`s not that terrible. Lately I`ve been using taxis a lot, especially inDrive.
Prices are nice, cars show up on time, and drivers are reasonable. The only hing that bothers me and where I agree with others is the cleanliness of the cars.
Sometimes the handles are dirty, especially on rainy days, and sometimes the smell inside isn`t great, maybe from the car itself or the air fresheners (but maybe I`m just to sensitive). That`s why I`m knocking off 1 star

10. november 2025
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Bedømt til 3 ud af 5 stjerner

My ears are still ringing

I like inDrive, but could have been better, of course

For such a high price, they could’ve brought a decent car, but at least I got there quickly though they blasted the rap music so loud that my ears are still ringing

9. november 2025
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Bedømt til 1 ud af 5 stjerner

In Zambia it was a nightmare

In Zambia it was a nightmare - they would contranly having to negotiate the prices as they would hike the price when they got there . Took
Me 30 mins to leave the airport because all
The drivers were negotiating the prices

8. november 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

work with indrive

i've been working with indrive for a while and honestly it gets really annoying sometimes.there are decent passengers but some are total nightmare.they're rude,change the destination mid-trip,argue over every cent,and then leave a bad rating.support barely reacts,so you have to handle everything on your own.the app itself is fine,but dealing with such passengers is tough

6. november 2025
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Bedømt til 2 ud af 5 stjerner

The Flip Side of Working With InDrive

Terrible Service

This was my last ride with indrive.
I don't want to start my morning waiting for some fck stupifd ass slit forever,then feeling like I'm on a race track and an unsafe driver who's late because of their own errands not mine

30. oktober 2025
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Bedømt til 1 ud af 5 stjerner

INDORACYCLES

INDORACYCLES

TOTAL SCAMMERS

YOU WILL LOSE ALL YOUR MONEY
THEY TOOK ME FOR 5000USD , hopefully paypal will get it back !

13. oktober 2025
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Bedømt til 1 ud af 5 stjerner

I have never used inride in my life

I have never used inride in my life. somehow they stole my Wise debit card and charged $92 for a fare, I guess, in Guatemala a county that is unlikely to be big enough to even have a charge that is long enough to support such a fare. Wise is sticking with inride.

20. oktober 2025
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Bedømt til 1 ud af 5 stjerner

Achraf from Kenitra…

The drivers name is Achraf from Kenitra , morocco. As soon as I got out of the car with two children and my baby, I asked him to open the boot so I can get my baby’s pushchair, he drove off!
Went through the app to contact him and he said he’ll return it between 12-2 the next day. When he never showed up I called again but he had blocked me. What sort of a person does that? These drivers are thief’s and dangerous! Stay away from this app. It will go bust conducting business like this. The Moroccan government should take serious action against this company. They did it in Europe against Uber so what’s the probelm with the Moroccan government? Perhaps corruption and backward mentalities!

20. oktober 2025
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Bedømt til 2 ud af 5 stjerner

No repito en Marruecos

En Marrakech y Casablanca llegan coches que no son los que remite In Drive Maroc. Otros, la mar de bien y precio que vale la pena.
En la zona de El Aaiun te piden que pongas precio al servicio y nunca es suficiente. En el Aaiun fue un atraco.

19. oktober 2025
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Bedømt til 1 ud af 5 stjerner

Driver offered fare on the app

Driver offered fare on the app. 6 persons 15 km in Egypt. When he arrived he wanted to get 6 people and driver so 7 people in a 4 seater car. We refused so he offered a second car but the price trebled. Would never use this app again

11. oktober 2025
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Bedømt til 1 ud af 5 stjerner

Muy mala experiencia

Muy mala experiencia. Realice una recarga por menos de 10 dólares, para poder conducir y el dinero simplemente desaparecio y no se acredita en mi cuenta. Es inaceptable que una plataforma que maneja dinero tenga este tipo de fallas y no dé respuesta. Solo saben decirte que en 48 horas. 10 días, ya pasaron dos semanas y no son capaces de dar una respuesta. Me siento estafada. Deberían actuar con más transparencia y respeto hacia los usuarios. Son unos ladrones.

30. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I want to share my terrible ex⚠️ Very Bad Experience – Fraud by InDrive Driver I want to share my terrible experience with an InDrive driver who completely scammed me.

I want to share my terrible experience with an InDrive driver who completely scammed me.

The app showed that the driver would reach my location in 5 minutes, but he actually arrived after 45 minutes. During that time, I kept calling him again and again. He kept saying that he was new to the area and didn’t know how to follow the map. I decided to be patient, thinking maybe he was genuinely new and confused.

But when he finally came, he took the money from me and then cancelled the ride right after that! This was a total fraud because the ride disappeared from the app, and there was no proof left that I had paid him.

According to the map, the delivery should have taken 15–20 minutes, but the driver took almost 5 hours to reach. Even after that, he lied multiple times — when I called him after 4 hours, he said he was “on the way,” but clearly, he was not. Later, I found out he even took money from the receiver too, meaning he scammed both sides.

I immediately contacted InDrive support, but there was no proper or helpful response. When I tried again, they only gave me the driver’s number after a long wait. When I called him, he kept making excuses and then started cutting my calls.

This entire experience was extremely stressful. I had an urgent parcel that needed to be delivered on time, and because of this driver’s fraud, I faced unnecessary delay and loss.

I am very disappointed with InDrive. There seems to be no strict verification or action against such drivers. I trusted this platform, but after this incident, I completely lost confidence in their service.

I request the InDrive team to take strict action against that driver immediately and improve their customer support system. If they fail to do so, I will make sure to report this fraud case on every platform possible so others don’t face the same issue.

Until something is done, I will never use InDrive again and I strongly advise everyone to be careful when booking through this app.

3. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

⚠️ Very Bad Experience

⚠️ Very Bad Experience – Fraud Alert!
I had a terrible experience with InDrive. One of their drivers scammed me, and the support team didn’t help properly. It’s really disappointing that such fraud can happen on this platform. I trusted InDrive, but now I’ve lost confidence in their service. Be careful — always double-check your fare and driver details before starting your ride!

5. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I had a very bad experience with…

I had a very bad experience with InDrive support.
I lost my phone in the driver’s car during a trip in Casablanca (25 September 2025, 8:40 AM, Peugeot 208 white, plate starting with A-6, price 36 MAD).

I provided all the details (date, time, price, route, vehicle, phone number linked to my account) and explained clearly that my problem is about a lost phone, not my account.

Unfortunately, the support team did not help me at all. Instead, they just closed the case quickly and asked me to leave feedback, without solving my issue.

This is very disappointing and shows a lack of responsibility. I expected real assistance to contact the driver and recover my phone.

25. september 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

The driver drove us straight into a…

The driver drove us straight into a worst nightmare of traffic Driver showed up,but maaaan,like 20 minutes late.Then took the worst possible route straight into crazy traffic.Honestly,whole ride was just a headache. Wouldn't call that's a good experience at all.

17. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unprofessional behaviour with customers

Very bed customers support services thousands emails I did but no response by indrive helping staff even though they are not talking action through emails they are time pass and enjoying his salares free of cost Matherjaat don't use this service every one

12. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Une expérience traumatisante

Hier, 29 août, j'ai commandé un taxi. Je lui indique le chemin qui n'est pas identifié par Waze il le prend mal et appelle une connaissance à lui en haut parleur et cause durant tout le trajet à voix haute. Arrivée au carrefour, le feu est rouge et le monsieur accélère quand même jusqu'à se trouver sur la voie du bus et bloqué par les voitures de l'autre côté. Je lui reproche sa conduite, il me dit de la fermer, "tais toi, ferme là c'est mon taxi et je fais comme je veux, avec ton odeur de noir" ! Dès qu'il me dépose, ik continue en langue locale avec de grands gestes. j'ai poser l'argent sur la caisse et je suis descendue choquée rapidement et effrayée. La portière restant ouverte. Il est descendue, s'est mis à me lancer des cailloux devant mon travail et à m'insulter à tel point que les vigiles l'ont chassé en le traitant de fou. Pour rentrer j'ai du appeler mon mari car j'étais effrayée d'une telle agressivité.
Après la grosse déception vient des gestionnaires de l'application qui m'ont appelé après ma plainte en ligne mais rien n'a été fait, Nada. Je ne recommande pas du tout cet application. J'ai souvent eu de bons chauffeurs mais des moins gentils aussi. Mais lui était pire et vous n'aurez aucun soutien.

29. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The worst experience the driver went to…

The worst experience the driver went to wrong destination to pick up I told him u at the wrong address he then said f u on the chat and cancel the ride the reason is Indrive don't do criminal checks in south Africa and I have complained to indrive nothing has been done they drive with no fuel in tanks other passenger in car I will never use Indrive again I better get value for my money and pay more.

9. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Service inacceptable et manque total de professionnalisme

J’ai réservé un transfert via l’application InDrive à Alger. Le chauffeur a accepté la course, mais après cela, plus aucune nouvelle.
Aucun message répondu, aucun appel décroché, même en l’appelant directement via l’application.
Résultat : perte de temps, organisation complètement perturbée, et une déception totale.

Pour une plateforme de VTC censée offrir un service fiable, c’est inadmissible.
Aucun suivi, aucun support efficace pour résoudre le problème, et une expérience client désastreuse.

Je déconseille vivement cette application à toute personne recherchant un service professionnel et sérieux.

8. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Attention

Attention, c'est une application qui n'est pas du tout sécurisée : à deux reprises de suite la voiture commandée n'est pas celle qui arrive. J'ai demandé à supprimer l'application juste après. A fuir!

5. august 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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