The team from Imperial dealt with the entire weekend, booking flights, transfers and managing the event well. We enjoyed some excellent food and company on the trip and the hotel was a delight.
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Se, hvad kunderne siger
Great setting, lovely environment, very helpful staff. I would have preferred more drinks availability on the drinks package as it was very limiting. The food was nice however I wouldn't have... Se mere
Virksomheden har svaret
The hotel in Como was lovely. The staff were great. But the raceday arrangements at Monza were very disappointing. We were dropped off at least 3km from the track. So a 6km walk there and ba... Se mere
Virksomheden har svaret
Another great holiday with ICE. From start to finish everything was made so easy for us & the itinerary was perfect. Two nights in the Marina Bay Sands Hotel in Singapore & three nights on the Belm... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Kontaktoplysninger
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, Storbritannien
- 01162 695979
- info@imperial.events
- imperial.events
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Imperial Corporate Events Refuses to refund cancelled Coldplay concert tickets for 22 people
The event was cancelled on the 8th of September yet the event organizer refuses to refund the amount paid for 22 people. Join in our class action lawsuit against Imperial Events
22. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your review. I’m sorry to hear of your dissatisfaction and regret any frustration this situation has caused.
To clarify, your booking was made directly with Imperial Corporate Events Ltd and is therefore subject to our Terms and Conditions. These include a Substitute Event Clause, which permits the transfer of bookings to an alternative date in the event of changes outside of our control. In line with this, a refund is not applicable.
While I understand this may not be the outcome you were seeking, our position remains consistent with the agreed contractual terms.
Emma & Madison have been absolutely…
Emma & Madison have been absolutely wonderful.
Always feel well looked after, events I have attended have been very well organised and amazing.
Highly recommend Imperial Corporate Events.
22. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your lovely review! We're so pleased to hear you've felt well looked after and enjoyed the events. Emma and Madison will be thrilled with your kind words. We truly appreciate the recommendation and look forward to welcoming you to more amazing experiences!
Hind’s Head and Royal Windsor Races
Had an amazing day at Royal Windsor races preceded by 5 course lunch at the iconic Michelin starred Hind’s Head in Bray. The event was well organised by Imperial who took care of all the details including transfer to the races by river with free flowing champagne! Thank you Chloe Manders for suggesting this great experience.
21. juli 2025
Uopfordret anmeldelse
Besvarelse fra Imperial Corporate Events
Thank you for the fantastic review! We're so glad you had an amazing day at the races and enjoyed the lunch at the Hind’s Head.
Delighted everything went smoothly especially the river transfer with champagne! Chloe will be thrilled to hear your kind words. Hope to welcome you back soon!
Organisation and accomodation is…
Organisation and accomodation is fantastic, however, location in the ground is oversold, i was told overlooking the pits next to ferrari. Actually looking at the pits but too far to really see
11. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your feedback.
We're glad you enjoyed the organisation and accommodation.
We're sorry the view didn’t meet expectations and appreciate you bringing this to our attention. we'll review how it's presented to ensure better clarity in the future.
5 stars for Scar-lett
5 stars for Scar-lett
Great experienced, well organised with seamless travel, activities and quality of accommodation, flights and event tickets.
11. september 2025
Besvarelse fra Imperial Corporate Events
Thank you so much for your kind words! We're thrilled to hear you had a great experience and that everything from travel and activities to accommodation, flights, and event tickets was seamless and well-organised.
We hope to welcome you again on another unforgettable trip soon!
The Location of the Hotel was great…
The Location of the Hotel was great even if it lacked facilities. transfers worked well. I just feel the ‘ground staff’ lack a bit of presence or personality. Seem content with doing the bare minimum and lack any real depth of knowledge. They could have done a little more to make it feel like a special event as against just checking people onto the coach and reminding people of coach departure times etc.
11. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your feedback. We're pleased to hear you enjoyed the hotel location and that transfers ran smoothly. We're sorry to hear our ground team didn’t meet expectations, your comments are noted and will help us improve the guest experience and deliver a more engaging and memorable service in the future.
Good venue and hospitality- seats could…
Good venue and hospitality- seats could have been better for the price paid. Well organised
10. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your kind feedback!
We're glad to hear you enjoyed the venue and our hospitality, and that you found the event well organised. We appreciate your comments regarding the seating and will take that into account as we continue to improve the experience we offer.
We hope to welcome you again soon!
Monza - first Grand Prix experience
I went to my first ever GP and what better way to do it than in Italy, at Monza.
Everything went very smoothly.. From the airport transfers with the events team, checking in at the hotel nice and early by around midday (accompanied by a nice welcoming drink), drinks reception on the rooftop terrace area on the first evening, fantastic breakfast (they even opened the restaurant up early for us to grab some breakfast before heading to the track!)
Monza itself was a spectacle, starting grid seats for the Saturday and Sunday... Brilliant experience from start to finish.
Looking forward to it again next year.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Imperial Corporate Events
Thank you so much for taking the time to share your experience, and what a fantastic first Grand Prix to attend!
We're thrilled to hear that everything ran smoothly for you, from the airport transfers to the early hotel check-in and rooftop drinks reception. It's great to know the little touches, like the early breakfast service and welcome drinks, helped make your weekend even more enjoyable.
Monza truly is a special place for motorsport fans, and we're so pleased you had a brilliant experience with starting grid seats on both Saturday and Sunday, what a way to enjoy the race!
We really appreciate your kind words and can’t wait to welcome you back for another unforgettable Grand Prix next year.
Monte Carlo/Monaco
the quality of the hotel, food and balance of free time were excellent.
9. september 2025
Besvarelse fra Imperial Corporate Events
Thanks so much for your lovely review! We're really glad to hear you enjoyed the hotel, the food, and the balance of free time in Monte Carlo/Monaco
Excellent ColdPlay Event
We had a wonderful time at ColdPlay Wembley Stadium, closing night on Friday. Awesome experience, excellent organising throughout. Gemma, my main contact is absolutely fantastic & I trust her in organising all my events. Madison was brilliant also. Thank you so much Imperial Corporate Events for making this such a special, wonderful evening and ColdPlay are absolutely amazing, excellent in every way, love them to bits. Highly recommend Gemma as point of contact.
12. september 2025
Uopfordret anmeldelse
Besvarelse fra Imperial Corporate Events
Thank you so much for your wonderful review!
We’re absolutely delighted to hear you had such an incredible time at the Coldplay closing night at Wembley . Your kind words about our team mean a great deal to us. Emma and Madison will be thrilled to know they helped make your evening so special.
Thank you again for your 5 star review.
Had a fantastic time in Italy and all…
Had a fantastic time in Italy and all though I couldn’t make it to the Grand Prix due to my lack of walking and using a walking stick I must say a Massive thank you to CHLOE who tried everything in her power to get me there
She sorted out a wheelchair & arranged for my seat to be not too far from all amenities but unfortunately it was still too much for me
She was totally amazing and thank you
ANDY
11. september 2025
Besvarelse fra Imperial Corporate Events
Hi Andy,
Thank you so much for taking the time to share your experience. While we’re sorry to hear you couldn’t make it to the Grand Prix itself, we’re truly glad that you still had a fantastic time in Italy.
Thank you for your kind words about Chloe, we couldn’t agree more! She’s a valued member of our team and will be absolutely delighted to hear your praise.
Your feedback means a lot to us, and we hope to welcome you again on another trip that suits your needs even better.
The Imperial Corporate Events Staff are…
The Imperial Corporate Events Staff are marvelous. The hotel on Lake Como was Brilliant. The race was magnificent despite the winner. The Italian fans are so very passionate. However the three stars is for the coach parking 5 km away from our seats without a clear route plan to follow (Yes, there are lots of people to follow) but are they going to the same area as you? perhaps a guide to get you to the best gate for your entry would be a benefit. In summary, A Brilliant weekend but not the 5 star hospitality experience I was expecting. Read the content of the experience before you part with your cash!
7. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your review. We’re delighted to hear you had a brilliant weekend and that you enjoyed the stunning hotel on Lake Como, the exciting race, and the incredible atmosphere from the passionate Italian fans. It's also wonderful to know our Imperial Corporate Events staff made a positive impression throughout your experience.
We appreciate your comments regarding the coach parking and the route to the circuit. Large scale international events can present some logistical challenges, and we always aim to provide as much information as possible to help guests navigate smoothly. Your feedback is helpful and will be considered when enhancing our event communications.
We’re pleased you had a memorable time overall and hope to welcome you again on another exciting experience in the future.
Besvarelse fra Imperial Corporate Events
Thank you so much for your kind review! We're thrilled to hear you enjoyed your stay at Lake Como and that you loved the hotel and its location.
We hope to welcome you back again soon for another unforgettable experience!
Nothing more than cold callers
Nothing more than cold callers. Phone people at random leaving message to call back urgently when all it is is a sales call. Blocked their number.
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Imperial Corporate Events
Thanks for your feedback. We're sorry to hear you weren’t happy with the contact. Our team reaches out to offer corporate hospitality services, but we understand it’s not for everyone.
We’ve now removed your details from our system.
The experience was first class from…
The experience was first class from start to finish
9. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your kind words! We're so glad to hear your experience was first class from start to finish.
We truly appreciate your support and hope to see you again soon.
Beware poor communication and absolutely no refunds!
Firstly I’ll start off with the good bits. I had 2 very good events with Imperial Corporate Events in 2024 and the British GP in 2025. They are expensive and I was paying personally vs through a company. But the organisation was good (the sales are very pushy though).
However my main concern is the lack of communication, and completely lack of any refund. I had unfortunately been admitted to hospital for 3 weeks when I should have been going to an event that I had paid nearly £1000 for. I had explained I couldn’t attend and would like them to consider a refund. Apart from one email saying the decision was going to go to the board of directors and I would be notified within 3 days - I hadn’t heard anything until the day of the event (which I was still in hospital). The decision was that they wouldn’t refund me but that I could send other people in my place (they told me with no notice to find anyone else).
So my main advice is please strongly consider using Imperial Corporate Events - as the communication isn’t good and there are absolutely no refunds.
3. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences at previous events and appreciated the overall organisation.
We’re sorry to hear about your recent circumstances and hope you're now on the mend. As outlined in our terms and conditions, which are agreed to at the point of signing the booking form, all bookings are non-refundable.
We understand this may have been disappointing, but our policies are in place to ensure consistency and fairness across all bookings.
Thank you again for your comments.
Great Show
Great Show - Wembley excellent venue with the right seats...which we had
7. september 2025
Besvarelse fra Imperial Corporate Events
Thank you so much for your kind review! We're thrilled to hear you enjoyed the show and that Wembley proved to be the perfect venue especially with the right seats!
We hope to welcome you back for another great experience soon.
Great for tickets for sell out events
Great for getting tickets for sell out events, often with varying packages available. Communication is always very good and everything is provided on time, with a number to call on the day if anything goes wrong.
7. september 2025
Besvarelse fra Imperial Corporate Events
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and found our communication and service reliable. We always strive to make the ticketing process as smooth and stress free as possible, especially for those hard to get events. Looking forward to helping you again in the future!
We had a fantastic meal the seating…
We had a fantastic meal the seating theatre were very average and the production was dreadful
3. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for taking the time to share your feedback.
We're really pleased to hear that you enjoyed the meal as part of your experience, we always aim to provide high-quality hospitality. However, we're sorry to learn that the theatre seating and production didn't meet your expectations.
We understand how important it is for all elements of an event to come together, and we truly value your input. We'll be passing your comments on to the relevant teams, as we’re always looking for ways to improve.
Thank you again for your honest review, and we hope to have the opportunity to deliver a more rounded experience for you in the future.
Warm regards,
The Imperial Corporate Events Team
Coldplay concert……awesome….
Paid top notch for 6 tickets for family, but worth every penny. Well organised. Everything as sold or better. Great seats, dining experience, service etc. whole family buzzing from winderful experience.
30. august 2025
Besvarelse fra Imperial Corporate Events
Thank you so much for your wonderful review! We're thrilled to hear that you and your family had such an unforgettable experience at the Coldplay concert. It’s great to know that everything, from the seats and dining to the overall service, met or exceeded your expectations. We look forward to welcoming you again for future events!
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